Expert knowledge of hair restoration techniques. Very patient listening to your goals and…read moreexpectations and providing most economical recommendation. Easy to book appointment with Jack. Results are immediate!

Have been Jack's customer for a couple years. Very professional and skillful hairstylist. Highly…read morerecommend!

I had contacted Mr. Rosenelli after doing a series of transplants that totaled about 10,000 graphs…read more10 years ago. Unfortunately the graphs that were done years ago by another doctor had areas in which original hair did not need to be transplanted. After 20 years some areas in the front of my scalp became very thin and it did not look like it did 20 years ago. I knew most of my donor area had already been taken and I consulted Dr. Rosenelli to see if he might be able to improve the front hairline. He offered a realistic solution but also inform me that there was some limitations with the amount of donor area that I had left. I decided based on his honesty and expertise that I would go with a procedure about two weeks later. The waiting period for the graphs to grow in can be very frustrating and after about 14 months I am pleased to say that Dr. Rosenelli did a great job and satisfied beyond my expectations the work that he did for me. dr. Rosenelli has been doing this for a long time and that's one of the reasons why I chose him. His staff is great and I'm so happy that he was able to do the beautiful work on my hairline. Anyone looking to do a procedure you cannot go wrong with Dr. Rosenelli. I recommended a friend to Dr. Rosenelli a few months later and he had a procedure done and is very happy with the work and final results .

Dr. Thomas Rosanelli and his entire staff are an exceptional team providing sensitive,…read morecompassionate, competent, professional care at the highest levels. I am a doctor myself and am sensitive and critical as to how the medical community provides care & service. I desire and expect only the highest standards and Dr Rosanelli and staff meet all my requirements. Superior care and service!

I want to start off by saying thank GOD I found New Look Institute!!!!!!! I have been living with…read moresevere hair lost for as long as I can remember!!!! It started when I was 13 and getting worse as life went on. I have gone through many treatments such an injections, cheap artificial hair pieces to human hair pieces. Though all that I had gone from clips to tape to finding Sima Hilde and he wonderful staff who by the way is extremely caring and just comforting to be around! I found NLI about 2 1/2 years back and am so grateful as a very active person love going hiking going to the gym biggie boarding doing marathons and so on! With all my other hair pieces I was never able to do much of that and I was always worried the tape would unstick and that my hair would fall off!! And beig a women of 27 years old now this all was very important to me! And talk about swimming being totally out of the question! Now with the help from Sima an her absolutly wonderful staff I can do all that!!! I love my hair and she works with me on cost which is not bad at all!!! It's just like going to get your hair done once a month! I'm more confident and love how I can change colors, hair styles and not to mention that these hair pieces are so comfortable I don't have a problem sleeping like I did with clips or tape! If you have hair lost like me thi is the place to go!!! I am 100,000 percent happy and will never look back thank you new look institute for everything!!!! Jessica romero!!!!

Came in as a first time user. My hair system didn't last 2 months, tore, disintegrated to the point…read morethat it couldn't be repaired. There goes my over $2,000, down the drain. What's NLI's solution? Purchase a new hair system. But this time, for only $1,500! Or, sign up on our monthly $388 program. This place is all about business, $$$, heartless. I was offered a free bottle of shampoo in return for a five star Yelp review. I felt duped and taken advantaged by this place. Lesson learned. I am definitely staying away from this place.

I bought a Groupon for "hair loss" treatment which is priced at 400$ regular price at this place…read morethinking if its worth it i would return... safe to say i would never recommend this place to someone... first off i am baffled at the pricing of this salon. The entire salon is out of date and looks NOTHING like the pictures. When spending this kind of money (Groupon or not) you would think they would walk you through what they are doing to you and all the many products they are using, but that didn't happen. It felt like i got 4 diff shampoos and a rough head massage and then washed out. There was no music to relax to, no tea or extra things that make this type of pricing worth paying when going to a salon like this... when getting my hair dried my hair was completely nappy... i was thinking the whole point of this service was hair loss and red light therapy which was about 3 minutes worth in total.... When checking out i was given no option but to tip 15% of my original price package (total 800$) so was forced to tip 135$ for a Groupon that was completely underwhelming Will not be returning or recommending to any friends

I used to come here all the time in 2023, for the scalp scrub treatment. I actually came here once…read morea month for an entire year because it was so relaxing! But I'm not sure what happened. The girl who would do my scrubs was not assigned to me one time, and I got assigned a different girl who did not tend to me like the girl I had always come to. For instance, towards the end of my scalp scrub, the girl I always went to would leave me for roughly 10 minutes and join the steam bubble they encapsulate your head in for ultimate relaxation. But when I got assigned to a different girl, she did not provide this service, and when I asked about it, she said "I did steam your hair." But it was just with the handheld steamer. She did not encapsulate my head in the steam bubble contraption, which I was disappointed about because that was literally one of the highlights of the appointments. But then fast forward and the last time I went was December 2024 and I haven't been back. I'm not sure why the salon changed everything but now they cater more to nails than hair, which is confusing because it is still called Pure Hair Spa. Now the singular hair station is in the very back. When they used to be multiple hair stations right up front. And I used to be put in a nice spacious room for my appointment, but when I went in December 2024, I was put in a room the size of a closet. It was borderline claustrophobic how tiny/cramped it was. I know that they always provided nail services, but the scope of the salon has completely changed from when they opened, and now the nail stations have taken the place of the hair stations in the front. So I guess if you want to get your nails done, this is the spot to come to.

Don't bother. Made an appointment for 1PM. Arrived on time, filled paperwork and was told to wait…read more 1:20-1:30-1:40 and the office is empty, just me. Left at 1:50. 50 minutes waiting with nobody around. If this is the initial consultation BE WARNED it might happen to you when you have a rash, or inflammation or whatever emergency you might have. Plenty of options around town, I'm just taking my business elsewhere.

If you want surgery, go try them. But if you want a less profitable service, their support sucks…read more Their whole focus is to get you into a free consultation. And forget it if you're traveling and need to find a supply. Even their online is focused toward the free consultation. CVS has a new, similar 3-part system. I'm getting it tonight.

Attention to my desires. Answered my questions thoroughly. Worked well with me on concerns and…read morequestions.

So very, very disappointed, angry, brokenhearted and devastated with the removal of the glued on…read moretopper that Emily had promised me would not damage my own hair. The $3000 topper she sold me was shedding so profusely that there were hairs all over my entire house from this thing just shedding on its own everywhere. When I finally had it removed after 2 1/2 months Emily of course was out of town so her aid removed it and when she did so she removed most of my hair on top of my head. It was the most painful situation I've been through in a very long time. She was lying to me and telling me it was natural shedding that she was removing when in fact, I have no hair left on top of my head so now it is very difficult for me to go back to my clip in toppers because I have so little hair left. I have been working so hard for the last two years to get my hair to grow back and it was doing so much better. Emily promised me that the solution to remove the glue was easy Peezy and would come right off NOT damage my own hair. It was excruciating. I was the first client of the morning, so I looked in the garbage can and saw the piles of my hair in there so I know how much came out. Things for you to think about before you EVER agree to have anything glued to your head by Emily. The cost of this piece is really expensive as I've priced it out with other pieces so her prices are high. The quality of her pieces are subpar as they literally shed all the time. And the itching is unbearable. No matter how often you wash it. She told me I should just shave my head to make it easier? WTF? She also doesn't mention that you will need to come back every six weeks to have this taken off and reapplied and that's $450 a visit. She also doesn't give you full instructions on how to care for it, how to wash it properly. She will tell you in a hurry while she's doing 3 other things... oh by the way, go to YouTube look at my videos! I told her in person that wasn't adequate, she needed to have more information available on how to care for these. The removal is brutal! Her commercial grade glue does not come off easily and they literally just pull your hair out! My scalp was so damaged! And if you read the reviews and you go down to the hidden reviews, you will see other people saying the exact same thing that I am saying. And for a woman who's loves her Bible study, she might want to study the phrase... Do unto others as you would have them do unto you! also known as the Golden Rule.

Wifey has been going to see Dr. Vossough for years, he has taken really good care of her. I stopped…read morein today to have a full body check as it's been more than 10 years and I needed a couple moles looked at. Dr Vossough carefully looked me over and froze off a couple benign moles. His office is beautiful on the inside, his receptionist are super nice and of course Dr. Vossough is fantastic!! If you need a really good and I mean really good dermatologist look no further, this is the place

I have been coming here for appx. 5 weeks now, this is my 3rd visit to the establishment. My first…read moreconsult was with Sikha and she went through all the different options with me and did an analysis of my scalp and from that, outlined to me what can be achieved. Been using the products determined for me and was told it could take up to 4 months to start seeing possible hair growth but to be honest, I stared seeing like the area in which I have been suffering hair loss looks different, my scalp is feeling healthier and my hair is feeling softer. I have been about 95% on top of applying all the products daily, but I skipped 2 or 3 days because I was too tired. The location is very professional in appearance and the staff is great. One thing about this place is that it is configured in such a way that you are able to keep your privacy, as going bald or suffering hair loss is a difficult topic to share. I have had 2 more appts. with Kim, hairstylist, and she has made me feel so very relaxed and feel so pampered like a celebrity. I certainly enjoy my appointments so far, and would definitely suggest the Hair Club and this location in San Jose, they really make you feel special here....kudos to the Hair Club staff!...keep up the great work!!

I am trying to resolve disputes with Maria Burden mburden@hairclub.com (702) 551-4495 and Diane,…read morewho gave me false advertising and scammed me out of a significant amount of money. I am filing a complaint as well with the consumer court, BBB and my bank. This place doesn't do any services just scams and false advertising, just see the other reviews. WORST SERVICE EXPERIENCE ever driven by scammy sales people who know nothing about hair or professionalism.

I received the Vitamin C serum as a present and I used it at night on my face and hands - after…read moreabout a month, I noticed I had about 75% fewer age spots on my hands! I love this serum. The Green Tea Caffeine lotion is also amazing. I want to try all the products!

Jennifer Baron, MD (dermatologist) did NOT listen to my concerns and did NOT seem to care about…read morehealing my ailment (which was totally heal-able). Just because a doctor is smart doesn't mean they care enough to help you. I saw her over a period of years. The office and doctor are bad with following up with prescription options when one is denied. They are also bad with setting up an after care plan. Communication with the office was terrible. They can be condescending. It's like they think they're nicer and more helpful than they are. You start adding up the facts and it's like oh you really weren't very helpful were you since I did NOT get a correct prescription or an after care plan. I had wanted to try some extra things on my skin after my primary concern was resolved, but would never get that far with this office after experiencing their ways. The front desk never got back to me like they said they would. I called so many times and heard excuses for several WEEKS about why no one had called me back. I even went in to the office only to hear the same thing: "We'll call you; the doctor received your message; we have your correct number." No one ever returned my calls. Ever been GHOSTED by a doctor? Just say what you want to: NEXT! Stop wasting your patients' time and energy because it's just as valuable as yours.

I got a lash lift here after what felt like hours of searching for a good one in the Bay Area, and…read moreI highly recommend this place. I chose it because the results looked noticeably more lifted than other studios, and it did not disappoint. I had a lash lift with point extensions done in Korea about two months ago, and I'd say the quality here is totally comparable. It's only day two, so I'll report back on how it holds up, but so far I'm really impressed. I've already recommended it to all my close friends and even booked my second appointment. I haven't tried their other services yet, but everything else they offer looks great as well. Plus, parking is easy, which is a huge bonus.

I had my eyebrows and lip blush done by Corinna. She made me feel comfortable and was very nice. I…read morelike the results of my lip blush. Unfortunately, I am not too happy with my brows. One brow has a weird bump at the top which looks very strange. They are uneven. When I messaged asking if it could be fixed, they told me to wait until it fades. I waited a few weeks and it still looks strange. Also, I've had my eyebrows microbladed many times before but this place was the first time they didn't use numbing cream. I'm not sure why.