Attended the Spring Beauty & Fragrance Gala yesterday 12-5 were the hours advertised in advance. We…read morebrought our tickets last week in Great Anticipation! A Gala in Bend! Um. Well. Dearly me. The Gala consisted of a DJ , a raffle, and about 48 dollars worth of Costco: cookies, crackers, pre-cut cheese, pre-cut pineapple and whole strawberries. No goody bag full of samples, no fragrance reps handing out samples. No glasses or champagne or plates of fresh shrimp. No Amazing Deals of combination sets of product offered at super prices.... For the first time in years I missed Seattle. Seattle, with its luscious event, spanning a significant portion of the floor, dotted with helpful, eager reps quick to proffer a lipstick sample, a perfume miniature... We were met with some store employee wearing what could only be described as an aging stewardesses dress, all orange, shouting over the DJ, "All I need is your name and number!', referring to the raffle tickets available for all... not just those who had tickets in advance. Apparently, this 'Gala' amounted to no more than a 15% off fragrance and beauty. For anyone passing through. We think the staff here at this Macy's misses the point. Especially distrustful employee at the Sunglass Hut here, more concerned with the whereabouts of certain pairs of sunglasses, we later realized that she was concerned we were lifting them? , firing questions at her colleague (before assisting us with procuring the product we were asking for), 'Where are the round ones?! Did you move the others?! Where did you put those other ones?!' Good God. This female employee was so concerned we were there to steal, even though we wore the VIP wrist bands (yeah, ha ha.). Later, we realized she was peering into our shopping bags AFTER we bought two pairs of sunglasses from her... sheesh. This store location does not represent the brand. Abysmal service from store clerk at one register, excellent customer service from Customer Service representative at another. At one register, we spent $278, this is how our purchases were packaged and handed to us.

I had the best experience at Macy's with Susan and the manager. They were both so helpful, kind,…read moreand went above and beyond in customer service. I was checking out at closing and then there was a technology glitch that caused the transaction to take longer than expected, but they remained patient and friendly and even helped me get things to the car. I am definitely going back.

We visited this store on Sunday, July 20, 2025. Overall, the store itself is great--offering a nice…read moreselection for both men and women. My husband picked up a colorful pair of Hokas, and I bought some wool hiking socks that were marked 20% off. Based on inventory and product variety alone, I'd give this place 5 stars. Unfortunately, the customer service didn't match the quality of the merchandise. I'm giving this 3 stars because the two employees we interacted with came across as... fake friendly? Not sure if that's a real term, but that's how it felt. At checkout, the man helping us ran into issues with the receipt printer. It wasn't printing correctly, so he asked if we wanted a receipt. My husband said no, he wasn't concerned. As we walked out, I did a quick mental tally and realized we didn't seem to get the 20% discount on the socks. We were still near the entrance, so we turned around but he wasn't there so we asked the woman employee to help us. I explained that we didn't have a receipt because their printer wasn't working properly, but it should be the last transaction in their system. I also mentioned that there might be something in the trash can, but it didn't print correctly, per what her colleague said. Instead of being helpful in a nice way, she replied with a snippy, "Well, I thought you said there's no receipt." That tone rubbed me the wrong way. If I were in her shoes, I would've at least apologized for the missed discount and tried to help resolve the issue, rather than getting defensive. The socks had large 20% off stickers, so it was clearly a pricing oversight. We're talking about an $8 difference--not the end of the world, but it's the principle and how the situation was handled. I think she did not like that I bothered her with such thing. As the saying goes, people won't always remember what you said, but they'll remember how you made them feel. And honestly, the whole vibe just felt snooty. If my husband didn't need to try on the shoes, I don't think we'd have received any help at all. I don't plan on coming back to this specific store. Maybe it's just a Bend, OR thing and this is how they act at that place--who knows.

I'm great selections and lovely vibe in the store. Very friendly and knowledgeable staff. Highly…read morerecommend a visit there!

Fun store, our second time here. This time we were offered a cider or beer sample while we enjoyed…read moreour shopping. Well crafted items and always something for us or gifts. Definitely check them out and they are dog friendly so bring your pup. Checkout the upstairs too

Fun little shop in Bend. Shop owner Chris has arranged a curated mix of cups, artwork, clothing,…read moremaps, and trinkets galore. Think Urban Outfitters mixed with Spencer's but with a focus on Outdoorsy products. Try some free local beer and cider samples (it was offered the day I visited). The shop can get crowded so plan to spend a few minutes browsing and decide quickly on what to buy. If your car is full of camping gear and ski equipment then there's an option to ship some orders home to prevent overpacking. Next time will explore a little more.

The experience was great. The gentleman helping us was knowledgeable and helpful…read more I was sized for a custom suit and also a rental.

Found my new favorite store for work outfits…read more I just picked up a pocket square yesterday, wore it for a lunch meeting today and received so many compliments on it. This place if I were to describe it in one word it would be "classy" You're going to love the way you feel is an understatement. Will be going in for alterations on some of my suits and some cologne next month! Great quality suits!!! I will be getting a pinstriped one next month as well! 10/10 experience

My sister recently visited your store in Oregon and purchased a pair of Pendleton wool adventure…read moresocks for me as a birthday gift. When she presented the gift to me she was excited to tell me all about your company, which she was familiar with, until I read on the package that the socks were made in Taiwan (which was printed in tiny print in the corner). Which came as a HUGE shock to her. On top of that shock, we then looked at the materials list for the socks and found that they were only 31% wool the rest was synthetic fibers. She paid $19.50 for a pair of socks that she thought were authentic Pendleton wool socks! Your company should be ashamed of itself. This is very shady. Pendleton has built a long-standing reputation for American craftsmanship and high-quality wool products. Selling a product that is predominantly synthetic and manufactured overseas while trading on the heritage of the Pendleton name feels like a deliberate attempt to mislead loyal customers.

They had a lovely selection right before Christmas which was not expected. Kudos to Jasper for…read morebeing so helpful!

My husband and I came in to get a suit for an upcoming wedding and Memphis did an excellent job…read morehelping us out! He was very patient working with us while our toddler was running around. Everyone seemed helpful and nice and we loved the outfit we decided on.

The staff were very helpful and the selection of blazers shirts and slacks was great!read more

Nicely curated and displayed goodies. I ended up buying not one but TWO vintage jackets…read morehere-oopsies, they are special.

Best store ever!!!!!! Olivia is hands down the absolute…read moresweetest. We had the best time at this store. Great finds and defintely bought the jumpsuit. WINNERS

Everything went well with my experience at Dixie's; I bought a lot of high quality merchandise, and…read morethe service was professional and excellent. I wish I lived closer to Sisters, but am in Mukilteo, north of Seattle.

Julie was amazing and so helpful with my kids trying on many styles and sizes of jean!read more