The quality is great in their cleaning and their alterations. The price is a little high, but they…read moredo more than the average cleaners

Now that return to office is happening, I needed to dust off some clothes and get them dry cleaned!…read moreI decided to check out B.A. based on the great things I've heard about them. They are not cheap, but I think they did a great job on the three pieces of clothing I dropped off. I had a dress ($11.95), a sweater ($5.95), and some pants ($5.95). I thought the price for the dress was a tad expensive, but maybe I'm just out of touch with what the market rate is these days. Again, I haven't had to go to a dry cleaner since March 2020. Either way, my clothes look great and smell fresh. I'll be returning soon and look forward to checking out their alteration services as well!

Took a dress there last November to get altered for a wedding, it was a bridesmaids dress from…read moreBirdie Grey, so mid quality and they did a fantastic job with it, although left a bit more room in it than I wanted and thought nothing of it because the Alteration was quite understandable in price. I dropped off my Maid of Honor dress for my cousin's wedding about a week ago and picked it up today and in total, I paid double what the dress originally cost me I don't have time to get it fixed by someone else before the wedding because it's in eight days and it nearly looks the same as when I dropped it off She kept insisting that I should loosen the bodice, but I'm a heavy chested girl who is not wearing a bra to the wedding so that could result in catastrophe. She wasn't happy that the bodice was a bit tight and on the other end she didn't really loosen the skirt as I asked her to and didn't take in Too much above the bum so the dress still looks a little boxy on me. To say I'm disappointed is an understatement, and I am bothered that I paid $200+ for an Alteration that was subpar is even worse. She legit charged me $15 for an eyelet hook that is $3 for a pack of 10 at Michael's. Not planning to go back-- I find better prices and quality work in the tri state anyway and was just pressed for time. Will update with my now $330 dress

I had 3 trousers I use for the gym - all needing zipper replacements. "Sew What" did a fantastic…read morejob on my favourite workout pants. Would definitely use them again.

The rudest counter lady I have ever come across. Lots of attitude and smart mouth responses. I…read morewon't be back.

My family has used this cleaners for years and they always do such great work! Clean clothes, great…read moreprices, and super friendly staff. Happy customer and highly recommend. What a GEM! :)

the service here is amazing. I called to see if she was able to fix my backpack and she told me to…read morebring it in. she reinforced the broken part and had me out in less then 5 minutes! all for under $5!

They can hem a pair of jeans so it looks like the original hem. Can't tell at all. Amazing. Love…read morethem.

I've been going to be a cleaners since I get out here 2018 and I'm so far maybe a good job. I know…read moreyou did all that you know. that every time says they did but all I know is is the cleaners when you close they did a couple of jackets. I bought a couple pants jeans. They did a good job but me anyway man have some two clothes and you forgot to give them out I could do it right now.

I had dress cleaned and put in the closet. When I went to wear the dress (still sealed in cleaners…read moreplastic bag), I could see that it had spots from cleaner. I took dress back and they agreed to clean it again for free. This time it had more spots (blue chemical and yellow) and they did not take responsibility for the spots. I would not recommend that you take your clothes to this cleaners!!!

I was really happy with the service I received from Keene's Cleaners. Kelli was very friendly,…read morecourteous and professional. I would highly recommend their services. They provide washing, and folding, as well as dry cleaning, and they did an excellent job with my clothes. In my opinion, this is one of the best laundry/dry cleaning services I've ever used, and they are less expensive than others.

I was in dire need of a consistent dry cleaners in Macon and asked a friend for suggestions…read more Keene's off of Forsyth Road was a place I had passed before, but had not given much thought to until my friend mentioned it. The building is some sort of old restaurant with a drive through and outdoor patio. It seems that the building has served the purpose of a cleaners for some time now. The group of individuals operating Keene's is awesome! I've been in three times and each interaction has been pleasant. I had a tuxedo, suit, and two shirts dry cleaned here over the course of a week. They were ready for pickup within a day or two each time and the prices were very reasonable for the work being done. I will continue to go to Keene's for all of my dry cleaning needs!

She is a magnificent seamstress. Very professional alterations and very fast service.read more

The hours are not consistent. The door does not actually match their operating hours…read more The quality of work is not consistent. I often get clothes back just as dirty as I brought them in - even when I point out stains. I once had alterations done and they did a good job very quick. It was a last minute rush request and the woman was so nice to work with me and made sure I had my dress back in time for a formal event out of time. It was a two day turn around and I truly appreciate that. But I am often underwhelmed and disappointed with the appearance of my drycleaning when I get my clothes back. I try to stick to only bringing in those items with no stains but that defeats the purpose

I was just super impressed at how professional she was about returning my call. It was the perfect…read moremix of professionalism and empathy. I was a bit hesitant, she wasn't pushy at all, but said: "Everyone deserves to treat themselves to a laundry free weekend from time to time." SOLD! That's what i needed to hear. I'll be setting something up for this weekend. She said the clothes get returned the SAME DAY?! Money well spent. I'm a single man who may never do laundry again.

I was a little skeptical about letting someone wash my clothes. But I figured I'd give it a try and…read moreI was blown away! First off bow fast it got done. Secondly, how everything was folded so nicely and neat! As a person always on the go and having many things on my plate laundry doesn't always make it high on my list. But but now with the service I recieved, they can rest assured they have a full time customer in me! Thank you guys so much!