My ten year old cat had an urgent medical concern, and three other vets/urgent cares (including her…read moreregular vet) were either closed or couldn't get her in the same day. I called around 8am on a Friday and she was seen around 10:30. I had to head to work, but they kept me updated with what they believed was the issue and what treatments were available. My cat needed some injections and is grumpy on her best day, so I appreciated the care and effort. The staff was friendly at the desk and on the phone, explaining everything during a stressful time for a pet parent. There is a large waiting room with wifi and a fairly small parking lot. I hope you never need urgent care for your pet, but if you do, give Pittsford Animal Hospital a try.

Unbelievably rude and unprofessional. My cat is a new patient, we are visiting from out of town and…read morethe cat is being assessed for diabetes. I was a few minutes late, and they spent another extra 5 minutes figuring out why I wasn't in their system. Then, smugly, "the supervisor" said I was outside of the 10 minute grace period. There are currently no people waiting in the room. The service I'm seeking is simply a blood glucose check that my vet in Long Island spends 3 minutes doing. If we're ready for robots to run our medical services, and I don't think we are, we need ones that are efficient enough to get things right the first time. Instead, we need providers that are compassionate, exercise common sense and flexibility. If you seek that, this is NOT your place.

I love the Dog Spaw! The owner takes such good care of our anxious dog. We started with the puppy…read morecut, then got him completely shaved for summer and just got our third face and sanitary area trim and couldn't be happier. She really cares about how we maintain our Havenese Poodles fur and makes sure we brush him in between appointments which really makes it simpler for our dog which we appreciate. My dog, Higgs, wasn't the easiest for appointments one and two but by the third he napped there! What more could you ask than to leave your pet confident that they will be comfortable and come back looking super spiffy! Kate is in demand so make sure you call 2-3 weeks ahead to get your desired appointment day. I highly recommend the Dog Spaw!

Today I took my six-year-old golden retriever(Barney)to the dog spaw for his first visit. I could…read morenot be more pleased with the result. I will be sure to return for his next grooming. I would not hesitate to recommend The Dog Spaw to anybody who wants the best for their furry friend. Sam Ruggieri

We have been taking our dog with numerous skin issues to Christine for years. Easy to make…read moreappointment and simple location (Just past Salvatore's). She does a wonderful job along with being very gentle, dependable and reasonably priced. We trust her with our fur baby - and that's a big deal. Highly recommended!

Have boarded my dogs there 4 times in the past 2 years. Amazing place and the fur babies love it…read morethere! Highly recommend it to all.

The people there were great with our German shepherd!! I called while we were away and they gave…read moreus updates on how he was doing!!

Not that I am calling the other reviewer out, but I have found the exact opposite is true about…read moreFarmington Vet Hospital. We used to take our cat to another vet in Canandaigua. Our bill for even walking in the door was easily 3 times what Farmington Vet charges. The staff is always friendly and the front desk is so polite. I have seen this crew walk families into their "Grieving Room" (where they let families stay with their pets while they pass away). Thankfully, I have not had to use this room. However, they will get the room ready quietly and walk politely with the family into the room. We use them for all three of our cats and wouldn't bring them anywhere else.

Another year, another regular health check for my reactive, aggressive, multi-bit history German…read moreShepherd. As usual, all the staff at FVH took it all in their stride, and made accommodations for us. Dr. Fessler is an incredible vet. Knowledgeable, skilled, patient and very forward thinking, involving me as the client in the decision making process, and having an exemplary 'animals-first' approach to our pets' care. I'm a career dog handler across multiple countries and Dr. Fessler is right up there with the very best of the best vets I have ever, over a 30 year career, dealt with. I cannot recommend her more. I say again, don't let the aggressive, entitled reviews on here fool you, this is a professional and skilled practice, but it's not Walmart. Educate yourself, and don't expect to be spoon fed for zero effort on your own behalf. Step up.

Our dog absolutely loves going to WAGS! She is always exhausted after a day at daycare, so I know…read moreshe's getting tons of exercise. Other daycares crate your dog during the day and only let them out periodically, WAGS doesn't do that. Our dog is able to run around and play with her friends all day. If you want your dog to be crated for a nap or you would like them to be fed lunch, they will accommodate that as well. They have both indoor and outdoor play-areas, with mini playgrounds for the dogs, and pools in the summer. They also have comfy couches for dogs to relax on when the need a little R&R. They post a lot of photos on Facebook, and do cute events during the year too (if you take your dog to WAGS you are guaranteed a ton of adorable pet photos). The staff is great as well, my partner and I definitely trust that they're taking the best care of our dog. I can't say enough good things about WAGS !

The following is a letter/feedback we sent to Wags Dog Club after our dog was injured within their…read morecare. In reply to our letter, Wags responded questioning if the injury even occurred on their property. To the staff and management of Wags Dog Club , In the last few months since Merlin's injury that occurred while under your supervision, we've stressed over and analyzed all avenues to which has led to us sending this letter to you and your team. As many of you are pet owners, we know that the last call you'd ever want to receive would be like the one you gave on January 5th. My husband and I would like to think that since Merlin started attending your daycare that we as pet owners were laid back and didn't ask too much from your staff. We didn't push back when we paid for his nails to be trimmed, only to see that they weren't. We can count more than a handful of times repeatedly asking if his nails had been trimmed and we were assured they were, even though you could see that not even the tips of the nails had been touched. We didn't push back the time Merlin came home with teeth marks on his abdomen. You said you didn't notice, so we took your word for it. We weren't upset when Merlin came down with a slight case of kennel cough. Even if that meant your team wasn't cleaning properly. That's why we keep our pets vaccinated, right? The pictures you took of him dressed up for special events/holiday, where you could tell the staff hastily threw the outfits on him and his face was always covered in gunk. We never complained and always paid for each picture. We also didn't complain the time your staff brought the wrong dog out to our car. Even after telling the staff that it was the wrong dog, and them insisting they gave us the correct dog, we still trusted you and your team. With all of that being said, when you called on us January 5th to tell us there was an incident and Merlin would need to be seen by a vet, we would have assumed you would have been honest with us. We would have assumed that you and your staff even if Merlin wasn't one of your favorite dogs would have followed up to see how he was doing. Instead, between your understating how severe his wound was (saying he had a gash did not begin to encompass the gravity of the situation), to telling us that you have no idea how he was hurt, and that he never cried out in pain, make your actions even more disconcerting. The fact that it's a lie you were comfortable telling us, shows that we 100% misplaced our trust in your staff. By you telling us that you have no idea how Merlin was injured tells us that you were not supervising the dogs. Which would make us wonder, how long did our pet run around with a hole in his shoulder? The thing is, there would have been blood, even if Merlin had managed to get caught on some sort of equipment, the hole on his back would have bled a lot. There is no way that someone was randomly petting him and just happened to notice he had a wound large enough to need stitches and a drainage tube. But we know as well as you, that the injury came from another dog. Besides his larger wound you could see where the other dog's teeth scraped his skin. Truthfully, had Wags been upfront about the incident, telling us that "Dog B" attacked Merlin, the only thing that would've changed is we would have asked moving forward to no longer place Merlin in that group and to keep him and the other dog apart. We get it, this is something that could have happened in our own backyard. What we don't get is why you weren't honest. Or that no one from your staff ever called to check on him. Which further showed us that our beloved pet was only a number to you and we cannot trust you. My husband and I are all for helping small/locally owned businesses (one of the reasons we loved sending Merlin to your daycare) and we understand that leaving bad reviews can be detrimental to small businesses, much like yours. But as the months have gone by and we've had a lot of time to reflect on the situation we decided to send you a letter to let you know just how much your lack of care affected us. Because of this, we will be sharing our story/feedback with others, for anyone that is interested to know what type of business ethics you uphold.

Our dogs both contracted a severe bacterial infection after being groomed. We were devastated and…read moreit took over six weeks recover. However, because the owner seemed so concerned and wanted to make this right, we believed her when she committed in writing to reimbursing us for all medical expenses. We provided significant documentation from our vet confirming the source of the infection and we wanted to work with her to resolve this quickly and peacefully. At first, she responsibly and readily agreed that she would reimburse us for all medical expenses related to this matter. She has since ghosted us, and I do not recommend this place of business. Not until she responds in an ethical way.

I have been bringing my two dogs to Autumn for many years and have always had an absolutely…read morewonderful experience. Autumn is extremely professional and amazing at her job, my dogs always come back looking fantastic.

Have been bringing my baby to Danielle about a year. I specifically asked if she would be the only…read moreone working on my baby. The last 4 times I have picked up my baby, there is an older gentleman trimming other dogs. To charge $55 dollars and a $15 tip, I definitely think my Ellie should be groomed more evenly, like she was in the beginning, and now it seems like Danielle just doesn't care. Found a new groomer, I don't recommend Canine Shine or Danielle!!!

I highly suggest Canine Shine-Danielle and her partner (family member maybe). They did a wonderful…read morejob with my boys! We will be going back!