To be fair, the lack of communication and games they play made me go with Doors of Houston and not…read morethem. I called was told that it would be around $500. I said wow and that it was only $400 to install but ok and I was sent a canned text message to my phone to send 4 pictures, measurements, and contact info. I sent them everything but didn't hear back until the next day and it was the same canned text verbiage back but they added the email address. So I sent the same thing again to the email address, 6 pictures, measurements and contact info. Crickets and tumble weeds for two days again. So I resent the email and a couple of days later finally the next day, Then finally, I get the same canned message telling me to email them 4 pictures, measurements and contact info. Now I am getting worried that all my training as a CSR at AT&T's U-verse department has gone by the way side. However, I still needed my door fixed and besides they had installed it when I first got it and I knew that they would surely stand by their install. However, they never told me what they weren't getting, me I could not tell what was the problem because it all went through without bouncing back and they would only answer in canned responses and not tell me what I might have forgotten or didn't go through my message. So after checking everything out, all looked well and it had been a week now without a front door, I sent it again. A couple of days later, i get another canned message to send them 4 pictures, measurements and contact info. So I sent it two more times from different email addresses thinking that maybe it's Google's fault. After not hearing again from them, I went back to texting them and explaining that I had not a clue as to what they weren't getting from my emails but that I knew that they were receiving them because I got the same canned messages back twice out of the six time that I sent it to them but they never took the time to tell me what was missing the pictures? measurements? Contact info? or what? So I finally get a personalized message with the following excuses, Excuse one: He texted back that they were on an emergency install. Excuse two: he texted me back to say that they get 40 text messages a day and they just get lost. Excuse three: finally a personalized email comes back saying that he was playing catch up after a family emergency but it would be $500. I don't know if he really had three different excuses but I got three after two weeks of not having a front door. I almost answered his email back to say that I was so very sorry about his family emergency and hope that everything was alright. But a friend stopped me and asked why was I apologizing, I didn't do anything wrong and like she said, at this point it did sounded like a scam. I was willing to pay the $500 estimate for a job that he said he never saw my emails because he lost my text messages, and/or was too busy to acknowledge my emails to explain what was missing because of an emergency install and/or the family emergency. Stick to one excuse and it might have been more believable. So there you have it folks, plenty of excuses and no door after two weeks made me decide that if it was a communication problem before the work started, I figure it was not going to get any better after the work started. So I called Doors Svc of Houston and they had the front door fixed by noon the next day and fixed my patio door handle while they were there too. I got two doors repaired for $300 less than The Door Guys were to fix just the one door.

They fit me in quickly, we're responsive to inquiries, and I have zero complaints about the door…read moreinstallation. It was reasonably quick, the mess was completely hauled off. The installer was super nice and gave me helpful tips for painting my door and grout repair, and moved the doorbell wires up for me so I could install a video doorbell. I am very happy with my new door, and how much it has improved the look of my townhouse.

On time and very professional doors installed with no problems…read more Will hire this company in the future to install my windows

Mr. Garcia was very knowledgeable and helpful during the initial conversation over the phone. I…read moresent over pictures and explained my issue in detail and was able to send over a quote the same night. The day of the installation, him and his team were punctual and respectful. They pointed out other matters that could be an issue, but did not pressure me into making that decision at the moment. The team was able to give me a quote immediately and that additional work was done same day. They were very clean and organized, my wife and I cannot thank them enough! We will definitely continue to contract them for other projects.

Previously wrote about our initial meeting with Mr. Litsey and ordering the windows. The windows…read morecame within the time frame given. Jose and his crew were here promptly to install 20 windows, one of which was a custom picture window. The windows were installed in 1 day. The crew were very respectful to us and the property. Clean up was excellent. I can't say enough positive things about them. You can not go wrong hiring this company for your replacement windows. You will save a lot of money and will have quality windows and installation.

I had all the windows for my home replaced in January 2019. John, the owner is very knowledgeable…read moreand honest when discussing your job. He discussed the window options and installation procedures. His crew was very professional and completed the job in a timely manner ensuring a good aesthetic upon completion. They cleaned up and made sure I was satisfied before departing. Fast forward to May 2025. One side of one of my sliding windows seal has failed. I called and spoke to John about the failure. He ensured me that my warrenty will cover the replacement and even informed me of two different options. He's very informative and is willing to go above and beyond to satisfy his customers!! I'm so impressed with "Window City" and their business model!! It's rare to get this type of service and customer service these days!!! Thanks Window City!!!

Brenda and JJ did a fantastic job on a custom TV wall system that will hide the TV mount, and add…read morefloating shelves above and a floating cabinet below. The wall background wood is walnut. The wood shown in the picture has not yet been stained, this is right after installation. They are both super easy to work with, and the craftsmanship is amazing.

I highly recommend Alex and his team for your project. They are friendly and professional. I needed…read morea door installed for my retail shelf to prevent theft, and it turned out great! Thank you!

Aliaksei was professional, came early and installed my new dog door. He was the best price around…read moreand I would hire him again in a heartbeat. Thanks for the great work!

Awesome company. They answered back very quickly. Got several Yelp bids on our shattered outer…read moresliding patio door glass replacement project. Went with Integrity Glass. They came out and took measurements. Paid deposit to secure the job. The guys returned and competed the job quickly and efficiently. They wasted NO time. I definitely will be a return customer. Excellent service. Thanks! Tina :) A+A+A+A+A+A+A+A+

Fair pricing, good communication, employees were professional, and repaired glass looks good. A…read moresmooth experience all around!

Honest and fair price compared to other places I'd contacted. Pleased with the replacement of…read morepatio glass that was damaged from a weed-eater projectile.

Great service. Hard workers. Very clean and great job! Perfectionists to make sure pane of glass…read morewas clean.

I LOVE MY NEW DOOR! They arrived on time for the install and finished in a timely manner. The…read morequality of the door is amazing. It is a nice heavy door.

Terrific selection of doors. We had to wait a couple of months for our iron and glass one to be…read moreinstalled but it was well worth it. The door is everything we hoped it would be and the install was expertly done in short time.