Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than…read moreexpected. I used them twice for different houses, so that alone is a testament of my good experience with this company. On my latest install, they were professional from start to finish, although not perfect in some areas (more on that later). I'll start with the issues, and then close with the positives. On our first house, I encountered some disappointing challenges during the execution/installation phase. Our garden was trampled on, one of the windows were installed on the wrong spot, and a light fixture was damaged and the crew tried (poorly) fixing it without notifying me (all caught on CCTV). With all that said though, the company stands by doing the right thing and resolved everything on a timely manner. How it was handled was much appreciated and influenced me to use them again and refer others. On our second house, almost everything went smoothly. All windows were replaced in just two days! Just encountered a minor hiccup when a wall was damaged and a worker claimed it was pre-existing. Luckily, I purposely took before-photos and was able to provide evidence that it was not pre-existing. In the end, it was fixed within satisfaction. As for the positives, I really have to give credit to Milton, the supervisor on the second house. He was very professional and accommodating. On one of the windows, he found water damage and pointed it out to me instead of trying to cover it up. The damage and source were all fixed. Seriously, he could have moved on and I would have never known! All the windows were installed to my satisfaction. Few minor quirks remained, but possibly due to the window manufacture (or so I was explained). Also appreciate how floors snd countertops are covered to prevent/reduce damage and dust. I recommend this company. Here are some tips before using them (or any other window company): - Take lots of photos of each window before the work starts. Ensure to get several close ups and different angles of the trim and corners, both inside and out. Ensure good lighting for a useful photo. - Check with your HOA to see if it's the window replacements are allowed. Some care about colors of trim and grid vs non-grid. - Expect the order to take several months to come in. Get your quote early if it's a house you plan on moving in.

MANY THANKS to the whole Houston Window Experts Team - starting with Josh, who came out to my home,…read moreanswered my many text messages, Missie, who guided me through the showroom to make my final decision, Ryan, the measurement guy - the whole internal team - Sherry, Erin, Anita, who kept me informed every step of the way through manufacturing and scheduling and to the grand finale with Nick & Victor and their entire installation team, who did an outstanding job two days ago installing my beautiful windows, with minimal disturbance and full respect of my home. They treated my home as I would. I only replaced half of my windows this time around and I will definitely choose my Houston Window Experts "family" for the remaining windows. In Houston, there are many window companies vying for your business - don't waste your precious time on long sales spiels and high pressure gimmicks - just call The Window Experts!

I had all the windows for my home replaced in January 2019. John, the owner is very knowledgeable…read moreand honest when discussing your job. He discussed the window options and installation procedures. His crew was very professional and completed the job in a timely manner ensuring a good aesthetic upon completion. They cleaned up and made sure I was satisfied before departing. Fast forward to May 2025. One side of one of my sliding windows seal has failed. I called and spoke to John about the failure. He ensured me that my warrenty will cover the replacement and even informed me of two different options. He's very informative and is willing to go above and beyond to satisfy his customers!! I'm so impressed with "Window City" and their business model!! It's rare to get this type of service and customer service these days!!! Thanks Window City!!!

Mr. Litsey was very kind and respectful when he came out to our place. He was not your typical…read moresalesman. Not pushy. Showed us his product and answered all of our questions. The quote we received from him was very reasonable and we are replacing 20 windows. He will be ordering them today. We will be anxiously waiting on the install. Hopefully I will be able to give an update on my review once the job is complete.

Chapel is the best! Reasonably priced, fast, quality job, best quote I got. Great guyread more

Very good price and quality. The quote is lower than Lowe's and window world and many others. I…read morealso got quote with branded windows, Burris windows (own by Pella) not some unknown great value builder grade windows. Installation is quick 15 windows done in 1 days. Only thing still left to be determined is the install quality. I have been thought couple rain storm already not signed of leak yet. I update if something happen in the future Overall I am highly recommend upright windows. Right now everything is so expansive, I rare feel anything is good value anymore but I am very happy choose the upright window.

Update: June 2024- we just had 3 new interior doors installed plus 7 windows. All are beautiful &…read morewe are 100% satisfied. The Cambridge team never ceases to impress. We will def use them again for the rest of our windows! We replaced an old builder grade front door and put storm doors on all exterior doors. The front door is composite but it looks like real wood. It is really beautiful. The installations were all perfect and comprehensive. The Cambridge crew did a great job on everything: professional, great work, on time, and neat. Diana coordinated the installations and kept us well informed at all stages. One small hiccup is being resolved as I write this. They don't have a big crew so we had to be a bit flexible on scheduling, but they show up when they say they will and work hard the whole time. We will definitely use them again when we replace French doors on patio. Highly recommend this company, we are happy with everything!

I have been shopping for a great business to replace a door I had. I've consulted with business of…read moreall price ranges but I truly felt the most trust with Cambridge Doors and Windows. Diana was amazing during her explanation of some of the features and their benefits of different styles of doors. She truly listened to our needs and showed several options. Then Mike came out and evaluated where the new door would go. He was meticulous about asking what we wanted at each step, which was SO appreciated! I could tell he was very knowledgeable and he laid out what the process would look like, how long it would take, and assured me that I could reach out with any questions. Even when the team came out to do the work (which was sooner than originally expected but we were glad!), Mike stopped by to make sure we were set up right for the day. His team was very respectful of my home and us. They were quick and thorough. And lastly, the door is GORGEOUS and I'm so glad I chose Cambridge Doors and Windows. I'll definitely be calling them when I replace 2 other doors I want to change out.

I'm so impressed with I Window Remodeling! From the very first call, their customer service stood…read moreout they were responsive, friendly, and made everything super easy to schedule. The crew showed up right on time and worked so efficiently without cutting any corners. You can tell they really care about their work every window was installed perfectly, and they cleaned everything up before they left. They answered all my questions, kept me updated through the process, and made sure I was. Highly recommend them to anyone thinking about new windows!

We worked with Alex on our job, he came by took measurements, explained all our options and quoted…read moreus a great price, my install was a little complicated due to the new windows being thicker than the older windows we had originally, the install team did a great job accounting for the difference and getting the job completed in one day, Alex came by to check on the install and again after to make sure everything was perfect, if you're looking for real value and great customer service, give these guys a call, I'd definitely use them again

Marco came out and serviced my windows and did a great job . I was very satisfied with the workread more

The experience with Window World has been outstanding from the initial visit/consult to the…read morecompletion. The entire staff worked diligently & we were so impressed with their overall professionalism. Thank you Window World, we are so happy with our beautiful new windows.

Carrie and the team over at Glass Dr. provided great service to my Altima! They were fast with the…read moreinstall, flexible with my appointment and extremely affordable. I 100% recommend going to Glass Dr. and getting serviced if your windshield cracks and needs repair. Thank you Carrie!

Because of the Glass Doctor's lack of responsiveness and communication, I had a missing front door…read morewindow for OVER A MONTH. This is completely unacceptable. A security company shattered the window pane of my front door while trying to install a door sensor. I called the Glass Doctor to have someone come out immediately. They were there within a day which was promising. They gave us a quote, measured the door, and represented that they would have the glass within a few days and would be back promptly to install it. A week later, they were scheduled to come out to install the glass. When they arrived, I was told the last guy that came out "didn't know safety code" and therefore ordered the wrong window and also apparently measured wrong. At this point, I probably would have/should have called somebody else, but I had settled my claim with the company who initially broke the glass based on the quote I got from the Glass Doctor so I was reluctant to go elsewhere and desperate to get the job done without further delay as it was not only an energy issue having a missing window, but a safety concern. I was told they were rush ordering the glass which would be in in 3-5 business days and he is available should I need anything, don't hesitate to reach out at all. For the next month, I called multiple times a week trying to get an update from the Glass Doctor. Out of the 10+ calls I made, I either never received a call back or was told they would check the status of my order and then they would never actually follow up. After over 4 weeks, they finally came out and replaced it. I will say the guys who came out were incredibly kind, quick, and did the job for a decent price. However, the lack of responsiveness for WEEKS and the failed promises were so frustrating and there is really no excuse. I do not recommend!

I had a really great experience working with this Artem. I originally called him out to look at my…read moreshower door because I thought I might need to replace it. Instead of pushing for a replacement, he was able to fix the issue and save me money, which I really appreciated. I had him come back to redo the caulking in my shower, and he did an excellent job with that too. Everything looks clean and professionally done. He was easy to communicate with, showed up when he said he would, and the quality of work was solid. Definitely someone I would call again for future projects. Highly recommend.

Excellent service, he communicated wonderfully, was on time and worked very fast. Excellent value…read morefor the job well done.

A job well done! I'm going to start by saying, out of 4 different companies that I had requested…read morequotes from, Gonz is the only one that came back to me and fast! The job itself took just a couple days longer than I expected, but in the end it was worth the wait. The bathroom is bright and beautiful as we had imagined. Thank you!

My house is gorgeous inside and out with the window replacement by Rafael with Gonz Remodeling and…read moreWindows. The windows are beautiful, functional, and help with electricity costs. His price offered Incredible, I mean INCREDIBLE value with locally-manufactured windows. I am thrilled with the end result!

Picked T&M based on the strong reviews including the owners of the business direct involvement in…read morethe work. The job was replacing two broken windows. Job was done perfectly, competitive price and a quick turnaround. On top of this, Giles and Louann a good people. I will trust them with all my future glass needs. A+

Giles and Louann are great. We've used T&M for two different jobs and have been satisfied with the…read morequality of their work and friendly service. If needed, we will use them again.