This store is new to the Young automotive group. It is smaller than some of the others along the…read moreWasatch Front, and the service department only has one long bay. Young has big plans for a remodel and expansion of the service area that should make this much better for the customers. We did all our research before we arrived. We wanted to by a new Ram 1500 truck and had a couple of options picked out. The sales staff was quick to meet us at the front door and start the process of test driving. We tried out a few and narrowed it down to one that we liked. My husband then took over and did all the heavy lifting with the negotiations and tap dancing that goes on when buying a car. They were friendly and fair with us when it came down to the details of the sale. From start to driving off the lot, it still took several hours, but we ended up with the truck we wanted for the price we wanted to pay. After signing on the dotted line, they gave us a tour of all their facilities and introduced us to the people we'd be working with for our service plan and parts department needs. After a few days, we received a gift in the mail of some cookies from our salesman, to say thank you for trusting him with our truck purchase.

I drove over 550 miles to purchase a used vehicle from Young Chrysler Jeep in Layton Ut. The…read morevehicle was described as in great shape and the salesman had even taken it for a test drive and confirmed that it ran well. When I arrived, the vehicle was dirty, had dog hair all over it and had not even been serviced or safety checked by the dealer. When I drove it, the transmission was whining and didn't shift well. When we checked the fluid, it was very low, smelled burnt, and black. (Transmission fluid is red). After test driving the vehicle, I informed the salesman that I would not be interested in purchasing it. Here's where the real grief started. The salesman the informed that the $500 deposit I had put down was non-refundable. When I asked for a sales manager, he told me the same thing. I explained that I was never told that my deposit was non-refundable, that the vehicle was not as described, that it had major mechanical issues, and that I had just driven 550 miles in a rental car that I would have to turn around and drive an additional 550 miles to get back home. Get this: after refusing to return my deposit the sales manager had the guts to tell me that he hoped I had a positive experience - but unless the general manager approved the return of my deposit, there was nothing he could do. After waiting a day, I texted my salesman and he never had the courtesy to return my inquiry as to whether or not I would receive a refund. It was only after threatening them that they finally refunded my deposit 4 days later. These guys are untrustworthy and should be avoided.

My husband and I went to a dealership looking for a particular vehicle they had on their website…read more When we got there, they said the car wasn't on their lot, but they found it at their sister dealership about 20 minutes away. While we were discussing the car, they told us it had just sold, so they started showing us other vehicles on their lot. They also took our keys so they could give us an appraisal on our trade in. We waited in the lobby for a long time when a manager came up and said the person who took our keys went home and they couldn't find them. He told us to test drive some cars while we were waiting, but when we declined, he miraculously found our keys seconds later (in his pocket). Needless to say, we grabbed our keys and walked out. We found the car at the sister dealership (that was supposedly sold) and took it for a test drive. I like the service department, but I'll never purchase a vehicle here. I'll also go elsewhere for service once my vehicle isn't under warranty anymore.

Always have had an excellent experience since 2018. I've had great customer service from Larry and…read moreSarina in Service and John P in Sales. Thank you all for all of your help!

Update: once car was received we have been pleased with it. They took care of the issues we were…read moreconcerned about. For a large dealership they operated like a small unorganized facility. Communication among departments and employees would enhance the experience.

I just recently purchased a chevrolet corvette and took it into Youngs Chevrolet/Fast Track in…read moreLayton UT., and paid for a full dianostics and after getting an oil change and emissions test done i was told that i needed brakes and shocks all the way around. the quote came back to me @ $2900 with the shocks being $1800 because they told me that there are NO other type of shocks available for my corvette and that i had to purchase OEM shocks!! B.S. I called the other Chevrolet dealer in town and i was quoted about $800 less. The bottom line is, i took my car into the other Chevrolet dealer this morning and they walked me around my car once they put it on the lift and guess what!! turns out that my shocks all the way around are in perfect shape and i didn't need them. John Watson Chevrolet today earned my business today and in the future going forward. Youngs you suck

Thank you Haacke motors for another great buying experience! Always goes the extra mile to make…read moresure we're getting what we want and makes the entire process so easy!

This was an ordeal. I collect cars and have purchased 14 over the years, but this had to be the…read moreworst and most amateur experience I have ever had. On July 9, 2024 I purchased a 1965 Ford Ranchero from Haake Motors in Layton UT. The car was a consignment sale, but I was not able to pick it up until July 28 because the dealer got their own Utah title which was not necessary (remember it was a consignment sale). It gets even better. Haake Motors never sent the title to m y home state of Nevada until November 22, 2024, four months after I picked up the car. I previously called several times asking them to send the title. Total amateurs. I was assured the car was ready to go. After all, it was represented as a great driver in it's Las Vegas home. It was clean and appeared fine, and I checked under the hood for any apparent leaks. None found. All clean. I was told the AC was fine. I started the four hour drive back to my home and realized the air was not working, but decided to continue my trip. Within 50 miles the car was overheating. Under the hood the thermostat housing and water pump gaskets were leaking, and were cleaned up before I picked the car up. The AC hose fittings at the firewall were all hand loose, so the AC was never working. I got as far as St. George and ended up having the car transported to my home, 180 miles away. It was clear this car could not have been a Las Vegas driver...no AC and water gasket leaks. I called the dealer and spoke with the salesman telling him about my plight, and asked for consideration. Nothing ever happened. No follow-up from them. No concern. Nothing. Only a botched title transfer and vehicle misrepresentation.

This was the absolute best car buying experience I've ever had. No high pressure tactics. I got a…read moregreat price on my car and trade in. They made it so painless.

chariot Auto is an honorable business and they put their customer first and they back up their…read morevehicles 100% I would definitely purchase from chariot Auto again in the future and recommend people to go to chariot auto. My whole family has purchased from them they are reliable people and a great business

Young Volkswagen and Audi of Layton provided an exceptional experience. I'm grateful to Haylee,…read moreZeynel, Chris, Gage, and Jared for making the purchase process enjoyable. The 12-hour drive was worthwhile. Support this honest and professional car dealership.

At roughly 69,000 miles on my 2019 Tiguan and again at 79,000 I was told that I had a water…read morepump/thermostat leak which was roughly $2000 to repair at each of those times. I'm at 88,000 miles now and they just informed me that there was a service recall on my vehicle where it would have been free or cheaper to replace the part - but that ends at 80,000 miles so they couldn't do it. They failed to tell me that when I was below 80,000 miles. I have documentation and quotes of this, and have purchased coolant in the time preceding the 80,000 miles as well. I have reached out to Volkswagen care, the GM Adam Strong and am attempting mediation for what I feel is a strong case that shows I should have this post repaired under warranty. Pending action now but buyers beware.

I bought a car sight unseen and had it shipped to CA, The windshield broke in transit, Dave took…read morecare of it! These guys are smart. They get beautiful barely used cars and ask a fair price. Even buying out of state Dave made the process smooth and easy. Thanks Dave, I love my Volvo.

Recently bought a Toyota 4Runner from Premier Motorsports and I was very satisfied with the…read moreexperience. -The team answered all of my questions honestly. -They did not pressure or hassle me in any way to purchase the vehicle or buy anything I didn't ask for. -I made it known I was the one purchasing the vehicle and the team spoke directly to me while other dealerships had solely tried to speak with my husband who was with me. -The whole process was quick and easy. They outlined everything in each piece of paperwork and contract I signed and made sure I understood what was happening every step of the way. 10/10 would recommend to anyone looking for a new vehicle.

super unhappy my truck keeps going into limp mode and them resetting to computer was a 200 screw…read morejob Also found this GM Service Bulletin number: #22-NA-150. It's a problem and I still get to pay. I would be careful where you take your car. They will get you. And I also took my wife's car here. I am a sucker but I will not be back. I will make sure to tell everyone

I was extremely impressed with Young GMC in Layton and especially Miguel Castillo our salesperson…read more He helped us select our truck, came back with an unbelievable deal for us and we now own a new "baby diesel"....good people, good business. Mike in Ogden

Have been going to Audi Layton for over 7 years now to service my S4 and wife's Q7. Have always had…read morea great experience and felt like we were taken care of. You can probably find slightly cheaper rates elsewhere, but I've had sketchy experiences with the local shops that do German cars. Here I think you get what you pay for. Shoutout to Zach P in the service department who I've worked with multiple times over the years, he's always been very professional and a pleasure to work with.

I have never trusted dealerships to work on my cars until we took our Q5 to these guys. They were…read morefantastic, treated us really well and took care of any issues we had. We like them so much that we when it was time to trade in the Q5 in we bought a new car from them. I sent my wife by herself to their service department with the new car and they treated her just as well as they would treat me. They actually told her that the service we took it in for did not need to be done for another thousand miles so they told us to come back later. We will continue to use their service department and buy cars from them.

Amazing dealership, if you can really call it a true dealership. I recently sold my daily driver…read moreand was in the market for a car. I was searching all day and looking at different lots, but they either didn't have what I wanted, were too pushy, or flat out wasted my time. I found them as I was traveling north up the valley and pretty much was going to give up after them if I didn't find the car I was looking for. I searched their up-to-date website that had honest pricing and no shady "call for price". I found a car I was interested in and headed there. I went in and was greeted and shown the car. I looked it over and really loved the personal touches they put on each vehicle they had (mine had a new set of rims and tires that fit perfectly with the vehicle). After test driving, rather than rush for the sale, Nate really asked questions to get to know me and explained Black Rock and their philosophy about how you should leave with a car that makes others wonder where you went, instead of a car that everyone and their mother-in-law drives (my paraphrase not his exact words). This is a small business I was glad I stumbled upon, and even happier I was able to patronize. I didn't read any of the reviews before I went in, but I wasn't surprised when I saw all the 5-stars on them. Thank you again for my Jeep, and I already have had a few people asked where I went and how did I get it at the great price I did. I definitely shared your website and will continue to do so.

We were referred to Nate by our friends who purchased their Tesla X from him & totally recommended…read morehim because of their great experience they had. Nate seriously listened to my wants on my 4Runner & made it a reality. He went above and beyond what I asked for! We dealt with Nate the entire time, from start to finish. He helped my husband & I find & customize my dream 4runner that stayed within our budget loan & monthly Pmt!!! He's not your typical sales person that tries to sell you a car ASAP just to make money off you, but rather he listened to our concerns & needs/wants & was able to answer and respond back quickly through out the entire process even when we were out of state talk about building relationships Thank you So much Nate we seriously appreciate ya! I can't tell you enough how much I my 4Runner and the constant compliments I get from folks. Definitely won't be the first or last car we purchase from you