1. Yosemite Slingshot

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Mariposa, CA

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Yosemite Slingshot

5.0 (1 review)

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3 years ago

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Avis

Avis

2.4(12 reviews)
31.9 mi

I am so happy with this office. I was lucky to be helped by the Main Manager or boss whatever you…read morewant to call it. Keith was great from start to finish. i originally reserved a compact car and by luck was upgraded to a Brand New 2021 Jeep Grand Cherokee. Also, at the price of the compact car. i must say this total package was the greatest ever!! It was my sons birthday so he was able to roll up to six flags in style and it didn't break the bank. Thank you Keith!! You have no idea how your Customer Service over exceeded my expectations. (if that's the right wording lol) I will most definitely continue to do business with Avis in merced. Thank you 100 million times. Especially the two wonderful ladies in the office today (5/19/21) I did not catch their names but they also saved me some grief and gave me some info that helps me in the future. i am just so pleased with their service. thanks again. Sincerely the happiest customer, Leah

If I could give the no stars I would!!! We reserved our car through Costco. Arrive to the location…read moreafter driving 45 min. Turns out they don't have any car for us and the attendant made it seem that it was our fault for not making the reservation 24 hrs in advance. Ummm.... How would we know you didn't have cars available when Costco said you did. The attendant was rude AF to us and the customer before us. She needs to switch her position to something where she doesn't interact with the public. SMH

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Avis - Car rental place

Car rental place

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Avis

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.3(68 reviews)
31.7 mi

Renting was easy and hassle-free. The agent even helped me find the most economical rental. He…read moreresearched cost difference to doing two one-way visits vs. one two-way visits, along with discussing which fuel option was best for my situation. He was very helpful, professional, patient, kind, and proficient! I was very happy with the vehicle as well and had no issues. Returning the vehicle was also just as easy. The agent who helped with the return was also professional, kind and proficient. It was a very pleasant experience. Thank you so much!

Horrible customer service! The only reason I gave a rating of a one star is because of the…read moreassistant manager Benjamin and the two previous times I have rented at this location and had excellent customer service.The experience I had with Brandon who is suppose to be the branch manager at this location I will sooner drive the additional 25 to 30 minutes to Turlock to rent a vehicle before coming back here. It took everything in me not to be confrontational and get out of character I had an 8 am reservation I got there at 7:50 am for whatever reason the system was showing a 9am reservation I tried to explain to him that was an error and should of been taken off in the middle of me trying to explain and pull up my reservation he rudely says to me I have to check in my 8 o'clock reservations and just walks off like I'm not in the middle of trying to show him something! Then he comes back like 10 minutes later and says oh u have two reservations we have a car for you it's being cleaned right now I waited another 30 mins for that so if I have an 8 am reservation why am I waiting for my car to be cleaned?? To add insult to injury. So I at this point I'm pissed just ready to take care of and go I declined there insurance but after talking to my significant other he said I should of gotten it so I called Brandon asked was it too late he said I would have to bring the car back up there to make sure it wasn't in an accident and then he can add it so I did just that when I got there he was busy he looked at the car real quick asked me for my last name said he would give me a call before he ran my credit card that call never happened I called them on Sunday over 10 times mind you they close at 11 am I called the 800 number so they can leave a message with the store still didn't get a call guess when I got a call on Monday the day I was scheduled to bring the car back I was already in route to bring the car back so tell me why would I need insurance now really ?? My trip is over and done with ! I was so disgusted I gave the car back two hours early I appreciate Benjamin for the free upgrade but I don't plan on going back there and that doesn't make up for the horrible experience! Oh I got $33 back but even that doesn't cut It I feel like I deserve it just because and on top of that I returned the rental early so in hindsight were they really doing me any favors not to sound unappreciative but it's the truth!

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Enterprise Rent-A-Car
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Yosemite Slingshot - carrental - Updated November 2026

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