Trouble getting reimbursed after insurance made full payment. Hard to get hold of Jessica…read more Otherwise I love the small business medical concept and the level of skill and attention Jessica is able to afford but could you please call me back? Jessica was out sick, she settled things fine. Thank you.

HANDS DOWN BEST PLACE FOR ULTRASOUND...I truly can't say enough great things about this place and…read moreJessica! She is passionate about what she does and that shows in the way she cares for her clients. I felt comfortable, and was just very pleased with my visit some may feel certain procedure on the expensive side but i assure you she does not overcharge and what she offers during the appointment is well worth the $$. Thanks again Jessica for the amazing pictures of our baby girl!

first time I've felt so welcomed and treated so well…read more relaxing, no long waits, private and comforting treatment and testin.

The best. Thank you so much! Have been to other centers and was so nice. Staff was welcoming and…read morethe tests went smooth, and you had results so quickly and far better than the other options.

I was referred to Rayus Radiology for an MRI of my spine. They gave me an appointment immediately…read moreand were absolutely wonderful throughout the entire process! The office manager was excellent and very efficient with my insurance, scheduling and follow up. The technicians were very professional and extremely accommodating getting me in and out of the machine with my painful back. They provided me a disc for my back surgeon immediately and said it would take less than 48 hours for the radiologist to do the report. I left to bring the disc to my back surgeon and by the time I got there, the Rayus radiologist had already read the MRI and sent a comprehensive report to my doctor!!! I had to go back today for another copy of my disc for the pain neurologist and they had it ready and waiting for me! I highly recommend the staff at Rayus Radiology in Haverhill! Absolute Professionals!

I am Autistic and was skittish about my MRI. The Lady at the front desk was pleasant and helpful…read more The Technoligest, Shauna was patient and radiated competence. She said " I will get you through it" and she did. The facilities were super clean and the equipment was very modern. My appointment was exactly on time so there was no wating.

Beautiful building friendly staff no fees for parking even have free valet services right off…read morehighway love the techs Sandy and Gloria - Gloria speaks fluent Spanish too! I'm recommending these services to my family

Nice staff , quick appointment, but apparently a problem with reading / reporting the reports …read more Much better turn around time needed .

Pleasant and professional. I wasn't rushed. Everything was explained , even how the dye would make…read moreyou feel ! haha Will recommend to others in need.

I spend way too much time in Urgent care and ERs but I will say that the people at this urgent care…read morereally care. Always going above and beyond. Love this place.

Quick check in, only waited about 5 minutes in the waiting area before getting called back, Linda…read morewas FANTASTIC. Being this was my first mammogram, she walked me through every step and movement she was making. I felt at ease the entire time! Everyone was friendly, caring and the place was quiet and very clean. A++ to Women's Life Imaging.

So much nicer and more efficient than hospital! Timely, peaceful, and scan immediately read by the…read moredoc. I'll never go anywhere else.

It's hard to write negative reviews and I am unsure of how else to push for accountability for…read morehealthcare "providers" such as Rayus. A team member for Rayus called me to schedule an MRI after a local Dr sent an order in. When I asked what the cost would be she said about $1,200 with or without insurance. When I asked what went into the cost, such as materials, staffing, etc, the staff member seemed to laugh and then literally said, "It is just highway robbery." I remember that part verbatim. And then to summarize the rest, she continued on about how there was no reason really at all. In some ways I appreciate her honesty. I am less upset she told me the truth than I am with Rayus as a company for their predatory and extremely unethical practices with pricing, Rayus should not be trusted to administer medical services.

Do not go to Rayus Radiology. It represents the worse in today's business of medicine. The worst…read moreexperience. They charge you upfront for the procedure but you won't have access to the results. It's been a week... . . Not call a text or an email - just nada. But the practice has been spamming me on text with surveys asking how they did. But on a call with Rayus was told Rayus does not text or email results. Instead told to call my doctor. The doctor's portal just says pending for results. My doctor's office is swamped and doesn't answer phone calls. Rayus will only send results to your doctor even though you the patient pays the bill. That doesn't seem right. So the system is gatekeeping your medical results but requiring your payment immediately. This is a very bad medical model . The staff is very unhelpful. On a call / giving feedback about this situation to Rayus and it lands like a lead balloon. They refused to text or email after CT as is standard medical practice to ask the patient to click on a link to a portal to access results. They have my phone number and have been sending texts about filling in surveys for feedback, when I still don't have my results! That same feedback shared on the phone with Rayus had the person irritated and stating she is human and not automated like the survey text sent. Did she care about my feedback on the phone? That's a strong No. I asked for my results- was told no. I asked can you text or email results? No. Was told to go to a portal and she starts reading a long number that I'm supposed to memorize. I say again - can you email me a link to the portal with this looooong number? Answer is No. I'm told to get a pen and paper. I say I don't have access to pen and paper rn. I'm told to call back with pen and paper. But I continue to get texts for survey feedback....That are automated. But I need a pen and paper. That tells you all you need to know about places like Rayus. They want your money but offer no service. And they certainly don't care about the patient. It's a Middle man model. Patient loses big time despite paying for these services out of pocket. I know insurance is tough to deal with, but it's still better to go to a place that accepts insurance rather than a middle man for profit "medical" services office in a technology park by the mall. Still waiting for results.... And no they don't really care about our feedback

The Admin in central scheduling at this facility needs to be retrained. Very unpleasant attitude…read moretowards patients on multiple occasions. Finally was able to book appointment after a month of calling and run around, they act like you're inconveniencing them. I hope the technicians behave better.

They are awesome and really professional. Talk to you about everything they are doing while they do…read moreit. The machine is modern. Nice bunch of people.

Quite possibly the nicest staff I've ever come across. Came…read morein with a small emergency and was taken back right away and treated me immediately. The staff made sure I was comfortable at all times. Shout out to Eric and Madison and the rest of the gang for being amazing Thank you!

We just took my mom-in-law who is visiting from Michigan to the York Kittery hospital emergency…read moreroom. The help we got was top drawer and the nurse practitioner we saw was a truly concerned caring knowledgeable woman. Incredibly impressive and thankful