My number one auto shop. Awesome staff and always do good work. These guys are the only ones that…read moreever get my alignment right on with the wheel being perfectly straight, and they show you on paper what specs they changed which should always be the case but sadly is not at some other auto shops. They're also fast to get the work done. Always very fair pricing too.

Efficient and thorough. Fixed the problem and did the necessary work. Left my car in the evening…read moreand it was done the next day

Wonderful place. The desk staff is always unfailingly professional, and the service is always fast…read moreand properly done. This was also the only place my dad (R.I.P) would trust to get new tires, brake maintenance, or front end alignment done. It is also the only place I recommend to friends.

I can't give an honest evaluation since I never had service from them. I blew out a tire and…read moreinstead of selling me something that I gladly would have purchased the guy told me a different shop with my current tire brand. They gave me honest feedback when they could have just made a sale. Things like this are a hallmark of a good business. Thank you.

Mavis is greatttttt with great customer service.They are always attentive & polite & let me know…read morewhat's going on throughout the process. There take awesome care of Michael (my not-so-new car). The head Mechanic, Anthony, is always spot on in mechanical endeavors. He solved a problem in my car that no one else could find & always has a personable & professional attitude. I WON'T go anywhere else.

Service was exceptional. I had a mail in my tire brought my car in at 7:45 hoping I can get it…read moreplugged. Not only did they take me right away they fixed another nail that I didn't even realize I had. Mike and Tyler were great-amazing work guys. They were super fast and thankfully saved my tire!

Brought my truck in for an exhaust upgrade, to unleash the sound of the 5.7 HEMI. Spoke with Juan…read moreabout some custom work ( I purchased the muffler from another source) Juan told me to order it and they would install it. He definitely has a good crew working in the garage, Dale worked on my truck and did a quick and efficient job. The job took less than I was quoted and I ended up paying half the cost. They seem to do all types of mechanical repairs, from oil changes and brake jobs to exhaust repairs/replacements. Best thing is they had me back out on the road in no time. Great Job Guys!

Always had great service and great deals at Butler NJ location! Always use a coupon and get…read moreseveral services done on the same visit.

To be honest i rate a business on how well they do after a mishap (especially as a business owner)…read more I had one bad incident and the service department went above and beyond to fix the issue. Owning a fleet of fords I've purchased from a few dealers. The best purchase was from rt 23 automall looking back. The price time saved and the honesty is impeccable. Biggest praise to Patti in the service department she always has your best interest at heart, she goes above and beyond is super helpful and her attitude and work ethic is contagious. She cares and has a calming and upbeat personality if that makes sense. I'd hire her in a second. And she def is the one that keeps the customers coming back. At least this one. She's proven that she can take care of her customers but most importantly she's honest if she can't squeeze you in because of the schedule she doesn't which is the most important trait in my book. All I want is honesty makes my life and others lives that much easier. Dropped off one of my salt trucks to have a harness for the back up camera replaced she made sure to get it back before the snow came. They have really risen to the occasion and prove they are the leader when it comes to Ford sales and service. Thank you again for all your help Patti. As a small business owner having people you can trust in different industries to handle their part when you need them to step up is the most important and such an integral piece to any small business succeeding and Patti never disappoints. She deserves the praise and recognition. THANK YOU THANK YOU THANK YOU PATTI!!! You've made me a rt 23 automall believer.

My Son has been gettin a runaround for 5 weeks. see his review …read more If I could give a negative review I would. In March of 2023 I brought my 2019 Ford Escape into Route 23 Automall for an engine failure. This repair took 2-3 weeks and I was not given a loaner. Less than a year later, in March of 2024, I brought the same car in for a transmission failure (great design, right Ford?). Again, I was not given a loaner, and my car has been in the shop for over 4 weeks now. I was told that a new transmission was put in, but engine lights came on when they did that they could not figure out. For the past 2 weeks, I have been given the runaround and cannot get any answers from Alexis in Quicklane. If a certified Ford auto shop cannot figure out how to fix their own cars, that is a huge problem. Needless to say, if and when I do get my car back from them, I will not be returning, and I will certainly not recommend Route 23 Automall Quicklane to anybody. In anybody is wondering, there is a Class Action Lawsuit against Ford for their transmission issues. Gerkarrah Jones v. Ford, Case No. 2:24-cv-10721-MAG-CI Ford and Route 23 Automall need to do better.

They installed my brakes BACKWARDS! My truck almost locked up because of this. Put my family and…read moremyself in danger because of the ridiculous job they did - never said sorry, and blamed the parts. Had to get my brakes/rotors redone by Firestone (who confirmed my brakes were installed incorrectly). I had to take Specialty Auto to court for reimbursement, and I was awarded the judgment. I am still waiting to be compensated even though the court has ordered them to pay. I would NOT go here unless you want to go to court, as they do NOT back their work!

Vinnie knows his products. He did his homework to insure the wheels/tires where perfect for my…read moretruck and installed perfectly balanced.

Excellent service and workmanship. I have an extended warranty through a aftermarket company…read morecalled "Ox CarCare". Come to find out, Ox is a terrible warranty company. The guys at Pry had to jump through hoops (hours on the phone on hold, pictures, videos, 3 years of service receipts, ect...) to get the claim covered. I don't typically write reviews but Pry went Above and Beyond! Thank you

Install new rear tire and rear pads on my 2014 Harley Davidson. I Provided the tire and pads and…read morebalancing fluid/sealer so it was just labor. $290 plus tax. Seemed real high based on past experience.

Joe was Super honest and transparent when I called looking for information/ recommendations. Very…read morekind and helpful

Quicklane tire and auto can point you in the right direction with all repairs, specializing in Ford…read moreand Lincoln but taking non ford vehicles for basic maintenance. Any questions or concerns highly recommend seeing the service advisors at the quicklane front desk!

This establishment doesn't have the most welcoming environment. The employees are standoffish when…read moreasked questions and their prices are definitely on the high side. Didn't spend much time in there and I certainly won't be going back. RJ

Went in for a leveling kit. When I picked up the vehicle was told the CV boot had a rip in it, but…read morewas there prior, said there was electric tape on it already, and seemed to be fine. I got home and looked and the electrical tape was brand new- the truck had 10k miles on it, figured they added more for me. As the weeks go by, I kept getting black stuff all over my rim....clean it, got more. So after putting 3k miles on it over the summer- I looked under it today, and that piece of electrical tape is folded over and grease everywhere!! No way this was from when I bought the truck 13 months earlier. Harrington's did not own up to the fact that they cut it. I never had a spot of grease prior to them touching my truck. Called them today and they said it was not them, no way. Would not even listen to me. Very sad they treat a local customer like that. Took to another place and need to replace the CV axle. He also pointed out 3 other areas where the Installer, Harrington's, cut corners, not re-attaching lines, and cutting holes in plastic to make it easier for them instead of removing the plastic and doing it right. Super upset- $60k vehicle that they treated like garbage. Will never recommend or use again.