Don is the best guy/mechanic, he is honest and gets the best suggestion for the car to be repaired…read morefor the life of the car.

Honest and fair. Don is a great guys 100% recommendation for bring your vehicle thereread more

I bought a car there and that was fine. I went to get my first oil change and the oil plate and…read morescrew are stripped and broken. This was my first oil change so it had to leave the dealership that way - stripped and broken. I called the dealership in hopes of getting my warranty and spoke to Keith. I didn't immediately tell him what was wrong. I just asked for my warranty info. Keith pressured me into telling him what the problem was, and then proceeded to nastily and violently blame the place where I got my oil changed. He then said I should only have it done at Mahwah Ford. The absolute grotesque manipulation of this is unfathomable. When I said I didn't think the mechanic I took it to for the oil change broke the oil pan and the gasket in multiple places in a span of three minutes, Keith then berated me and said that "Mahwah Ford has had the same owner for so many years.... " For anybody who doesn't know - this is narcissistic, deflection and misdirection. I highly doubt Keith would do this to a man. I am a woman so I believe he thought I would just coward down and play stupid. This was so grotesque an experience that I recommend not only for no one to go there - but especially not women or men having their wives call the dealership for anything. It was all about how much money he could bring in and nothing about my actual needs - which were just to have him email me a copy of my warranty nothing more. Despicable really really shameful Mahwah Ford. That you'd employ people like this and allow these disgusting tactics is beyond terrible. Shame on you.

I was ripped off by their service department and would never recommend you bring your vehicle…read morethem. Extremely unprofessional and they try to do more work than necessary just to get more money out of you. They even made up a problem during a lengthy service to get me to pay them more. ABSOLUTE RIP OFF!!!

I've been here a few times and no complaints or compliments to be had. If you need any car parts,…read morenot a bad option off Route 17 south. They also accept old car oil in the back. They seem to have just enough staff so you might be waiting around to ask someone a question. The Plaza also has a Chinese buffet and bagel place.

We were on a road trip when our car started behaving oddly. We pulled into the lot and Judy Castro…read more(General Manager) helped us get everything we need. She was kind, patient, and welcoming. Thank you, Judy, for getting us back on the road quickly and safely!

Issue with my daughter's AC in her Honda CRV dealt with steven. Fantastic guy…read more Attentive Thorough Quallity individual Quality service

Customer service and an excellent product keep us coming back to Honda of Mahwah. Dennis B got us a…read moregreat deal on a new HRV and spent hours with us facilitating the swap of my old HRV to my daughter as well as setting up the financing and sale of the new one. Even though it was a long day for him, he remained cheerful and friendly throughout. I love the new car! Thanks Dennis and Honda of Mahwah!

Had a super smooth experience for a service which included tire rotation and an oil change. I was a…read morefew minutes late as I went to the wrong location, but it was not an issue at all. Met with Michael, who took me through what to expect. He was very pleasant and I had some odd and end questions which he helped answer. The service area seemed wellrun and the lounge across the had coffee, water and donuts.

Seriously...steer clear. Bait & switch. This morning I called the dealership and someone confirmed…read morethat a car that I saw online was, indeed, on the lot. She put me on hold to "check" and everything. The rep urged me to come in today since they could "give me a deal" since it's the end of the month. When I arrived, a salesperson said the car was sold last night & it takes a while to catch up in the system. What a waste of a 1.5 hour drive. Beyond frustrating. ZERO stars.

Wow! So I've always wanted a 67 red Ford mustang. I bought one but she needed some TLC to get on…read morethe road. I found Total Performance. These guys are amazing. They rebuilt the engine, transmission, and new exhaust, amoung other things. Varoom!!! She purrs like a kitten! She is agressive, so you know I was there! Just want to let you know these guys are amazing! Look them up, ask for Joey and tell him that Candy the red Demon sent ya! Old Hwy 441 Mount Dora FL 32757 Hours: Monday-Friday 9am-5pm Phone: (352) 973-5565

If you like being blamed by owners of a business for THEIR completely wrong assessments and…read moreineptitude, then this is the place for you. Three things needed to be done and they were 0 for 3 in not only assessing what needed to be done, but repeatedly kept getting it wrong and inexplicably wanting to say it wasn't their fault that they didn't assess things as thoroughly as a professional place would. In fact, it was much worse than that, which is bad enough. But the real probem is that they simply wouldn't/can't/don't accept ANY responsibility for anything. They even came close to turning on each other when others weren't around, implying that they, specifically, wouldn't have made the mistakes that the ever-elusive and vague 'someone else' did. Don't waste your time here - the frustration they cause is exhausting and certaonly not worth the time and/or grief.

Two years ago, I was here to get tires purchased through Tire Rack, mounted and balanced and they…read moredid a good job. Now it's time for my other car and in spite of negative comments, I'm going to go to them again. I'll let you know how it goes but i don't anticipate an issue

Maybe go there if you need a flat tire fixed. This group only look for an upsell. They took…read moreadvantage of my son and thank god I stepped in. They did a wheel alignment with a broken control arm. There answer is we will give you one for free. So that tells me they do not have educated mechanics. But I do not blame the mechanics for following a business model that rips people off. I will make this quick . After first first issue with tires rim and control arm. My son decided to Give them another chance . they wanted to charge my son the $1200 for replacing a gas exhaust sensor and changing out 4 spark plugs. They were charging the poor kid double the cost that Nissan charged. That cost was $825. Found a local service station that did it in least than an hour and charged $300 with tax and credit car fees. This was a $500 difference. Did not get the plugs done but Pep Boys wanted $400 for 4 plugs and labor. I got a cost at this service station for $180. Beware as this place is there to over sell and upsell not to build a customer base of satisfied customers .All I can say to Ramsey pep boys it will eventually come back bite you right in the butt. Please use this honest and sincere post to help other for this unfortunate situation.

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;

This guy Sergio came to give me a jump start. He was incredibly nice and quick. Thanks!read more

From the owner: Tire Sales and Installation, Full Service Auto Repair, Oil Change, Wheel Alignment, Regular…read moreMaintenance, Tune Ups, and much more!

Purchased parts for my RX, from their online warehouse. Had the best deal around with free…read moreshipping. Items were sent out promptly. I received all the items and installed them. Great authentic OEM products.

I had an appointment at Prestige Lexus of Ramsey, expecting a smooth process, but it was anything…read morebut. Upon arrival, I waited for over an hour before being advised to grab something to eat and return by 7:30 PM. Despite following their instructions, I wasn't taken until 9:30 PM, meaning the entire process took nearly four hours. Once I finally got into finance, the experience worsened. The finance representative was incredibly rude. While I understand it was a long day, his behavior was unacceptable. He dismissed me and my concerns, particularly when we declined some warranties. He was also very dismissive towards my husband and me when we questioned the final numbers, brushing us off repeatedly. When I got home, I checked the paperwork and noticed I had been overcharged by $800.96. After reaching out via email, I was told by the salesperson that the extra charge was an application fee& Document fees , which was not accurate. After contacting corporate, they confirmed I had indeed been overcharged. I had been discussing the terms with the dealership for over a month, and despite knowing I was coming in, they failed to apply the correct amount from the date of my visit. After several back-and-forth emails, they finally agreed to issue a check, but I had to push to receive it immediately, as the error was entirely on their end. I also inquired about refinancing due to the incorrect terms, which would result in me paying more over 60 months, but they refused to accommodate me. At that point, I was so exhausted with the process that I didn't want to argue further. I emailed the manager and several other individuals, but the only person who responded was the salesperson I dealt with. Having purchased lexus SUV for over 25 years, I've never experienced such poor service. Prestige Lexus of Ramsey, NJ clearly prioritizes profit over customer care, and for the amount of money we spent on these vehicles that's unacceptable. If you're considering this dealership, I strongly recommend looking elsewhere. Try the lexus Dealership in Edgewater, Connecticut, Or Manhattan instead anywhere but prestige Lexus Ramsey NJ. I'm extremely saddened. I love these cars. I've had them for so long, always dealt with the same dealership, but in life you have to move on and I will. Hopefully this doesn't happen to anyone else..