I first started going to see Dr. Dena in the Adelanto location of Buena Vista Eye Care. I found out…read morethat an Apple Valley location opened within the last year and I decided to change and go there as it's so much closer to my house. Dr. Dena was great and she took care of me for many years, I definitely recommend her, specially if that location works for you. The staff had always been helpful and friendly at the Adelanto office. I met Dr. Vanesian (Dr. V) at the Apple Valley Buena Vista Eye Care, he was amazing and very thorough. Dr. V spoke to me about Lasik and his employee called NVision to make me a consult appointment. I had my surgery at NVision in Ontario, Dr V took care of all my pre-op and sent to NVIsion. Excellent communication between the two offices. My post surgery appointment was with Dr. V in the apple valley office, so convenient that I don't need to go to Ontario for any of the post op visits. The staff in the Apple Valley office are helpful and very friendly. I highly recommend Dr. V and his remarkable staff. The mascots are pretty darn cute and always make me smile and give me the calming therapy that makes me feel less nervous. Thank you Buena Vista Eyecare.

I am so Happy when I do my eye exams at Buena vista in my city Adelanto ,Ca. the staff is nice and…read morehelpful the drs. are very pleasant and answers all your questions and concerns. this is my 3rd year with them and I'll recommend them always.

My first and only BAD experience! And with BOTH the exam and glasses…read more I am 80 years old and have been wearing glasses for 65 years and have never had a problem. But here, almost everything about this saga was a failure. After 2 failed attempts at making the glasses (that they blamed on the lab) and I still couldn't see, they wanted me to come back yet again and get another eye exam. I was not happy with my original Dr. to begin with (who I felt gave a minimal exam with minimal communication). I certainly did not want to repeat that experience. They said I could have a different Dr., but by then I had lost all confidence in this place. I have terminal cancer and can't keep going back. I asked to please get a refund as I had no confidence that this was ever going to turn out well. They gave me a partial refund after 1 month of my begging for it. But they still made me pay $514 dollars! Unbelievable!!

Overbooked/behind schedule and has the nerve to charge patients a late fee. Friendliness at the…read morewindow could improve.

The staff is very friendly. The Dr is very nice and the appt. was on time…read more They don't have a huge selection of frames but you can order online and have them delivered to their store.

I had a generally fine experience with Dr. Jay Shih Optometry during my exam. Dr. Shih is very…read moreknowledgeable and takes the time to explain each step of the exam process, which I appreciated. However, my experience took a turn when he encouraged me to try a new contact lens with multifocal lenses. I gave it a shot but ultimately didn't like them. I'm a busy person, so I didn't call back for about 47 days to order my original contact lenses. When I finally did, I was informed there would be a $25 fee to change the prescription since I hadn't called within 45 days. To be honest, I was never told there was a time frame to avoid this fee, and I had assumed this was just a brand change, not a prescription change. I explained this to the office, asking if they could waive the fee just this once, but they insisted it was written on the receipt, and I'd need to speak with Dr. Shih in person. I went in to discuss the situation, and Dr. Shih refused to waive the fee. He mentioned that I shouldn't have procrastinated, which I found a bit dismissive. While $25 isn't a huge amount, I was disappointed with the lack of flexibility, follow-up to see how the new lenses were fitting, and poor communication overall. There wasn't any effort made to contact me about how the trial lenses were working out, and the customer service felt lacking. I won't be returning. It's unfortunate because I thought the exam itself was fine, but the poor follow-up and customer service have left a bad taste. They didn't have a problem sending me texts and emails to leave a review, so here it is. I won't be giving my business to a practice that doesn't seem to care much about clear communication or customer satisfaction

This was my first experience with America's Best and I can see why so many reviews say "America's…read moreWorst". While I have nothing bad to say about the employees who work at this location (they were all helpful, nice, and timely), the glasses that eventually made their way to me were messed up in ways I have never encountered before (strange permanent smudges and marks on the lenses). Unfortunately, when I reached out to ask for a replacement, I was told I would need to come back in to get them checked first. Since I live an hour and a half away (and had the glasses shipped to me), this isn't an easy trip. It's frustrating that I'm the one the has to pay with my time and money in order to get America's Best's mistake fixed. My advice: DO NOT use this company for your eye care needs. Especially when (even with insurance) my exam and one pair of glasses cost over $200. You expect to get a pair of glasses that has some kind of quality control for that price, but that's not the case with "America's Best". At this point, I'm writing it off as a loss and will go elsewhere in the future.

Americas WORST is more like it. They screw up and won't be accountable for their mistakes. I've had…read moremultiple rude interactions with Adrienne but calling the district manager and getting help from her has made me give them second chances. The same mistake has come back around and of course they forgot all about it. So now the way they billed us has messed up the dates for new glasses. They talk down to you like you're a dumbass then give you that snide attitude of oh well you don't want to come back? Ok have a great day! Keep it up cause you'll have no customers to pay for that nice new building. I will never give them another penny!

My family has been coming here for a few years now. Super friendly staff and Doctor. Appointment…read morewas timely and the selection of glasses is great. Rae was so friendly and awesome at helping me pick out what glasses to go with. Office is very clean and Covid compliant. They clean every pair of glasses you touch. Overall great experience.

I have been a customer at the Eye Shoppe in Apple Valley (Jess Ranch area) for a few years now. I…read morecalled to ask if my previous glasses and lenses I got from this Optometry was under warranty being my glasses just broke. I received these glasses not too long ago in January. The person who answered the phone told me that they were a new office and that I'm looking for the Eye Shoppe. She told me to call a number which in fact is the Eye Shoppe in Victorville. I do not go to the office in Victorville and I'm beyond confused regarding false information. Dr Lee at the AV office has been my eye Optometrist for years. I drove by the office and the sign is still the same. I looked online and the AV office is still the Eye Shoppe with Dr. Lee.. It's very important I have glasses for work and I'm very upset with the level of unprofessionalism I receive from the front office staff. I do not recommend this place anymore. This is not the first time I was told false information, the last time was regarding the time my insurance covers for my lenses and glasses... I just called back to confirm what the girl told me and another girl answered with laughing in the background and she put me on hold (I am aware my number shows on the phone.) I never complain however this is in no way how a buisness should be and I think the manager needs to pay more attention to how professional her/his employees are acting towards their customers.

I have been going here for about 5 years. I just got a new prescription and Dr. Shin was very…read moreprofessional, the staff was nice, and the entire experience is a good one. I have trouble with the nose pieces and usually get my glasses adjusted a couple times a year. The staff is always nice about this. Highly Recommended!

Have used Target Optical for a few years. The process of selecting and ordering with the staff is…read moreprofessional and pleasant. Hope they will be able to get a Dr in there so we can have both services.

Arron was very helpful! I ended up buying 2 bikes from him. I was very pleased with his knowledge…read moreand customer service!

I am a disabled person who just needed a little help for my service Dog…read more I used to shop here and then my last visit changed that. The woman in the photo included was who helped me. All I needed was to exchange some inexpensive tubes for my service Dogs trailer. The were 20 dollars, they went flat after one use. When I originally purchased them, she sold me the wrong size, so I had to buy larger tires. They wrote me a receipt on the back of a piece of register paper, not sure why. I'm guessing that they were the crap tubes that they were just trying to get rid of. She explained, "they are thorn resistant, not thorn proof". That said, I just wanted better tubes for his trailer. I asked her if she would just credit me 20 towards purchasing a better inner tube product from there store, she said no ! I asked her if she was okay with losing a good customer over 20 dollars and stated that bad reviews can hurt a business. I have had jobs in my life, and reputation is everything !!! Well, this is my story and I'm sticking to it. Rolly L.

Nicest doctor ever & awesome stuffs, who have been there forever…read more I been going here together with my kids&husband, I guess for more than 7 years or so. Highly recommended

Cane here for a prescription told the dr i wasn't happy with my prescription and he said he was…read moreconfident in the prescription he gave me. Honestly how are you going to tell me my prescription is fine when your not the one who is wearing it. Besides that a nice dr but didn't care to help me any further.

Appreciate Lyle coming through for my granite countertop repair. The elbow of my kitchen countertop…read morebasically broke off and I honestly thought It was going to have to replace the whole thing. Everything got repaired and leveled properly and new supports put in. I should've took a "before" picture because it doesn't really do the repair justice how bad the original installation was. Thank you Applegate Custom Countertops.

What can I say? Professional... knowledgeable... easy to work with... Reasonable..: I would…read moredefinitely call Applegate again for countertop needs

The office is clean and well organized. I just have to call…read moreto reorder my contacts. Simple !! Dr Wang and his staff are knowledgeable and friendly.

My husband went here for the past 4 years and has gotten 4 pairs of glasses he has yet to wear…read morebecause every time he gets them his prescription needed changed. He is on social security disability and lives pay check to pay check the optometrist that helped us was every pushy to get his eye examination done because he was her last patient. I think its ethically wrong for a business to know he has this corneal edema that isnt stable (obviously because the prescription changes a significant amount every year) and not advise him agent getting glasses and spend his money just to take it he spent over 400 this past set on glasses for all the lenses comforts for disappointment because he can't wear them. We would have gone back sooner about this matter but I had to do a little more digging and advocating to see more what corneal edema was all about. They advise you ain't getting prescription glasses till you have had lest two consecutive optometrist visits of no change in your prescription to get prescription glasses.