We had a 1 hr couples massage. We truly enjoyed every minute of it! Service was 10/10, such a great…read moremassage for each of us. We didn't ask for any focus in particular for our massages, but my masseuse noticed I had a lot of knots in my back and so she worked on that for a while. The tables were so comfortable (and heated!), the lotion smelled so nice, and everyone was so nice there. Highly recommend!

I usually don't write reviews. I been coming here for 2 years now, always give them $10 or $20 tips…read morefor a $55 1hr massage. This time when the lady was giving me the massage, she was using her phone the whole time. Witch it wasn't Pleasant b/c while she was massaging my back with one hand she was using the other one to text, she also stop a few time to text witch she used my massage time. When she finish I go out and give her $5 tips she tells me I missing $5 more. Then I told her the she was on her phone the whole time and she told me " YES I WAS AND DONT COME HERE NEVER AGAIN!". I can't believe this really happened this is very bad customer service and bad communication. All she needed was to apologize and make any excuse about her using her phone. being very Rude Telling me to not come back wasn't the way to speak to me especially when I been there many times and recommend many people. They literally just lost 5 people of my.

Made an appointment for 30 minutes massage at 11:30 am and when I showed up, I was greeted by this…read morerude old lady (who was constantly on her headphones) who was completely confused and was like, "why are you here"...umm because I called and made an appointment. Fine, after some clarification, I paid her and she walked me to the room; I passed these transparent curtains where you can see other customers (not cool). I started to tell her my chest and shoulder were sore and I need work on it. Immediately the rudeness continued and as she said "no, I am not working on that, back only." I asked "why? I paid for 30 minutes and I want work on my chest and shoulders." She started arguing and brought out another rude old lady. They both started going off and giving me the worst customer experience. My body was sore and now they killed the relaxing/therapuetic mood I was looking for. I asked for my money back and left. For a small business at a time like this, you'd think they'd value the customer but clearly not. Maybe they have enough revenue coming in elsewhere but they aren't earning it with customer service. Can't comment on the massage skills but terrible customer service.

They are good they have a new girl Lolo she's the best does my face hair feet and legsand my handread more

Business is professional and took measures to stay safe during COVID. Customers and employees must…read morewear masks, sanitize hands and my temperature was taken upon arrival. The space is very clean and relaxing. Judy was attentive to my needs during the massage. They gave me a 10 "get 10 massages, get 1 free" incentive card - would definitely come back!

This was the first time I had a massage ever. I have nothing to compare it to (I figure people…read moreshould know that to be fair.) Pros: The person who did the massage, May, did an awesome massage. She took time to make sure it was pleasant and not too hard or too soft. (I am a wimp and it hurt like hell but felt so good at the end :). ) She was patient and kind. Many people in previous reviews mentioned only a curtain in the room. The room I was in (and it looked like all the others too) had a sliding door -- I think people call it a barn hanging door or something -- I can't remember what it's called. It was clean and looked nice even though it was a small room. (Who cares? I wasn't claustrophobic or anything. It wasn't THAT small.) It was a bit chilly but once the massage began I felt comfy. Really comfy. It was perfect. There were no scents to drive my nose nuts which I really appreciated. May took her time and did what I thought was an awesome massage. I did the half hour massage and it was just long enough. Cons: May had her phone with her in the room and answered it once or twice. Also towards the very, very end another customer came and she left to greet them. I wasn't thrilled with the break. Truth be told, the massaging she did while on the phone was equally good as when not on the phone. So it didn't matter in quality but I wanted no phone. Maybe I should have expressed that. That may be my fault on that, dunno. She was the only one there and came 15 minutes late to my appointment too. I am very punctual so it annoyed me but she gave a quality massage so I overlooked it. Knowing that, next time I will know she may come late and deal with it. I'm a nut when it comes to being on time. Overall, I really had a great experience and would return. I would probably pick a little further into the day when others are there though and see if the massage experience is different. She was so patient with me when she knew it was my first time. I did some awkward things without realizing it (like keeping my shoes on) and she just took them off nicely and put them in the corner. I'd also hold onto my glasses next time or something because it was dim in the room (for relaxation I assume...and it was good....but I really can't see anything without them. She did not look strong but those hands and arms of hers are really, really strong. I was really, really impressed. Totally worth returning IMHO.

I've had better G-rated massages. They really don't seem to know what they're doing. Masseuse was…read morean old mama-san type. An hour session seemed cut short. I no sooner rolled over on my back and she announced she was done.

Tried ZaZen Chinese Massage for a chiropractic-style massage, got a few good back cracks, but my…read moremuscles were in such spasm that there wasn't much the masseuse could do, the pain is beyond belief. I'm hoping for some delayed relief because, so far, I haven't felt much difference. That said, none of that is the masseuse's fault. She did what she could. 5 stars for the effort, technique, and service. Hopefully tomorrow I'll be feeling the benefits!

They are very caring l have arthritis and they really help me l go there twice a month it makes my…read morelife much easier. This wet winter was very stressful for me I couldn't rest because of the pain. I highly recommend you try it.

I was here today 4/6/2023 and it was a very fast massage very basic just a hurry hurry pay $60 for…read morea hour get 15 min. Like I said rush rush yes the ending was basic for 60 not worth the drive or the time. You have a smart phone get r done save 120. Just my opinion

2.5 stars Pros:…read moreclean, prompt, and (sort of) inexpensive Cons: inconsistent and asymmetrical massage- language barrier doesn't help with this-, shorter than 1 hour, not sensitive to requests for more pressure, was answering text messages on her phone which was vibrating ON THE MASSAGE BED, was often inattentive and on auto-pilot. Like many "spa" parlors like this, the quality of your service will depend on the masseuse you get and how things are going that day. So you might get a spectacular massage even though I had a less than satisfactory experience. A bit of the roll of the dice, really. Which in and of itself is a good reason to give this place 2.5 stars.

Ok so yeah there is definitely a communication gap which I think is fine. Massage wise this place…read moreisn't bad at all. It does the job. BUT what caught me off guard was the demand for 25% tip. She asked whether I wanted the tip to be added on the card or cash - I said card and told them I wanted to put $10. She said, and I kid you not, "sorry I put $15 because I tired" . I would love to hear from the owner on the practices they enforce at this establishment. Needless to say, will not be coming back again and would advise others as well.

Tried this place after driving by it multiple times and seeing their sign for $50 hour-long hot…read morestone massages. I actually got the $75 90-minute hot stone. It wasn't like any other hot-stone massage i received before. This one was actually a combination of swedish, shiatsu, SE Asia and reflexology "highlighted" with hot stones. I didn't need to tell Jessie, my therapist, about the tension in my shoulders. She found it and got rid of all the knots. She spent a considerable amount of time and pressure on my shoulders. The massage was very thorough and very relaxing. The only negative point I have is that the massage rooms aren't "real rooms". They're three walls (not completely to the ceiling and the 4th wall is a curtain. Because of this, you can hear a lot of outside noise which may distract you from fully relaxing. But this was one of the better massages I've ever received, and half the price of a cruise ship or other resort spa. I'm definitely returning here soon.

First time and it was wonderful. Annie is so intuitive. I did not have to tell her where anything…read morehurt or where the tension was. She knew exactly where to go. Perfect pressure points. I suffer from Sciatic pain and she worked it out better than my Chiropractor. Clean environment and people are gracious. I recommend this Jade Spa and will definitely be returning soon.

Massage: Returned hopeful. A block from home ! Scheduled Appt ( really needed massage) rang bell…read moretwice - walked away & door opened. She Asked for money up front. I handed her $100. Change $40 Lay on table - after 5 min of finger nail 'tickle' she went out to talk to a therapist for 10 min. She Came back for 2 min only & left again to talk to someone else for 10 min. I saw an old man in towel outside my open door! I put on clothes & left. Scammed out of $60.00 Wasted 30 min.