1. YES!

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Provo, UT

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Building energy audit

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10 months ago

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Any Hour Services

Any Hour Services

(351 reviews)

We have used Any Hour numerous times and have always been satisfied with the service and charges…read more Friendly service and timely responses.

Oof. I do not trust Any Hour Services…read more * Quoted $1600 to replace the furnace blower motor -- another company did it for $750. * Claimed heat exchanger had a hole (quoted $4700 to replace). Two diagnoses by other companies could find no hole, only corrosion. * Claimed heat exchanger wasn't under warranty. It was. Confirmed with the manufacturer. * Claimed the AC compressor motor insulation resistance was testing bad indicating near end of life for the compressor. Independent tests confirmed the Any Hour technician performed the procedure incorrectly, and that the insulation resistance was in good range. Additional details: The tech claimed there was a hole in the heat exchanger (found via camera scope) which could allow carbon monoxide leakage and he was legally required to disclose this. Used language like "he didn't want to scare us, but..." Two diagnoses from other certified technicians from other companies also with camera scopes found no hole. Just some corrosion. The technician claimed the heat exchanger would not be covered under warranty if replacing. I confirmed with the manufacturer that it was. The technician claimed the AC compressor was "testing weak" evidenced by "bad" insulation resistance readings, which might indicate a soon-to-fail compressor and the need for a new AC unit (potentially another $5000+). As evidence the technician sent a video showing holding the power button for about 3 seconds, then releasing just as the resistance builds to 60 megohms, the final level in the "caution" zone. The problem is the meter's manual calls for holding the power button for a full 10 seconds as the resistance builds while voltage is applied. Independent testing with the same model of meter and held for the full 10 seconds shows the resistance building to 400 megohms, well within the "good" range. (see attached videos, one of the technician's test, another with an independent test with the same model meter). If having Any Hour Services quote you anything, I HIGHLY recommend 1-2 independent quotes from smaller HVAC shops.

YES! - hvac - Updated October 2026

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