I scheduled regular rides for my daughter to ISU. She has a disability and needed transportation…read more The drivers and the staff were always nice. The issue was that they were almost always late, So late in fact that my daughter had to miss two classes. The final straw was when they totally forgot to pick her up altogether! They kept telling me they had a new system and that they were sorry but after about the 6th time of this I was done and we have gone with a different company.

I have had several rides with Shudl. They were always on time. Clean cars. Nice people.read more

Just had my first experience with U Save Auto Rental in Pocatello and it was great. They are very…read moreeasy to to business with and the vehicle was perfect for my needs. Matt and his crew are very professional. I will definitely be back for any future local rentals.

This is a must AVOID location. Do not come here! First we…read moreshow up and the lady at the counter is beyond rude for no reason. The staff at the players counter looked miserable and were short as well. My friend asked a question while I was getting signed up and the guy snapped that he'll tell me when he's ready and then I can answer the question? Not being able to drink outside the bar isn't clearly shown on the website so we were shocked to learn this. Which wouldn't be the worst problem but all 3 bartenders made the same drink different and in different glasses. A mixed drink shot should go in a larger shot glass. One did this, one put it in a small cocktail glass, and the other put the cocktail shots in the smallest shot glasses- which means because the shots were mixed we got less than half of the actual drink in each glass. Just unprofessional and sloppy work. At one point we were winning so we were recording the bonus to advertise the location and security came over to stop us from recording? I asked if there was a sign saying not to I missed and said I was sorry and she about bit my head off saying there are signs posted everywhere. I looked and didn't see a single one. Two machines also gave less money than we were supposed to get as well. And when we tried to play their blackjack machines the buttons did not work so it just ate our money. At some point we wanted dinner so we went to look at the menu of their one restaurant and, yet again, the staff was rude. We looked at the menu for less than a minute before the man sighed and said "so table or not?" I'm not paying high casino food prices to yet another rude staff member so we drove back into town for dinner instead. Now about the rooms- do NOT expect to sleep!!!! The curtains did not close all the way so you can't block out the sun. But that's nothing compared to the LOUD ac machine. So loud we literally could not sleep. Like a huge engine turned on in the room. The mini fridge was so mini you can't get more than maybe four cans of soda in there. No room for even one takeout box. What's the point. I was going to leave a one star for this anyway but the last night was crazy. Someone pulled the fire alarm so everyone was evacuated. Tag sucks for everyone involved, especially the casino, and I'm aware that's not their fault. But while we were waiting outside some staff started running and saying there was a gun so we should "go to the other side of the parking lot." Um no I'm leaving if there is a gun????? We left for over an hour then came back to see if things had settled. At that point we asked some staff outside if the gun situation was under control, because we wanted to be safe. He looked shocked and asked who told us there was a gun. We explained and he started asking for details on which staff as if the staff shouldn't have said that. He was annoyed that we didn't get a name while we were fleeing???? Officers later confirmed there was a gun so idk why he felt the need to lie. We waited outside for hours and hours even though the gun situation was handled and there was zero fire. Around three in the morning they finally let us back inside. Exhausted we tried to get sleep next to that loud AC. The next morning they tried to offer us a meal ticket for $10 for their breakfast buffet because of the situation??? Are you crazy??? We said we wanted a refund and they took down our number to "call later about it." I'm aware the casino itself did not cause this problem but out of respect for your paying customers the right thing to do would have been an immediate refund for the night. Casinos make enough money and I'm sure they are pressing charges to the people involved and have insurance. Not giving us a refund immediately is an extremely bad look. Then DAYS later they finally call and offer us HALF of our night stay??? We didn't even get half of the sleep we needed! We were exhausted the next day for our plans we made months in advance. Not to mention driving the long way back home with so little sleep is dangerous as well.

We came up on a Saturday just to have some fun. They have tons of slots. There are not too many…read moreworkers on the floor. My wife did decent, and I won a really good hand pay within two hours of being there. It took awhile to get help. As soon as I got the hand pay and signed the tax forms, we left. It was fun, I can see how some reviews are bad. I guess it depends on whether you win or not.

The Door to Door program for seniors that PRT offers is such a wonderful program. I don't have to…read morewalk for blocks and stand at a bus stop, waiting for the bus to come. They pick me up at my door and deliver me to my destination. I'm disabled so I couldn't walk to a bus stop if I tried. Driver's Bill and Justin made the ride that much better. They knew who I was and called me by name, they were cheerful, kind, helpful and just contributed to me having and enjoying my day. Thank you PRT!!!

Normally PRT is great. They pick up our residents for work and doctors' appointments. But today…read morethey dropped the ball. I called a week in advance to schedule a bus to take our assisted living residents to the theater to actually go have some fun. Which happens very seldom for them. I was told by the PRT staff that I would need to call a day before the trip so they could schedule the bus. I then called the day before, like I was told, and I was then told that all trips have to be scheduled by 4pm. I had called them at 4:45pm. The PRT staff then told me that she would go ahead and make an exception this time. I rounded 15 of my residents up the next day to go to the theater. This is a very difficult task in itself. The bus never came. I called PRT and they said they had tried to call me earlier to tell me that they couldn't come with the last minute notice I had given them. I then got irritated and told him that I did call a week in advance, and I was told to call the day before to schedule the ride! Which I did. They did not tell me to call by 4pm. He did not care and showed no empathy. In general, every time I call to schedule a ride for a senior for a doctors appointment, I personally always get "a tone" that's not nice. I don't know if they find the seniors annoying or what but it's not good. Do better PRT. Please care about these poor seniors just trying to survive in this economy that we live in.

Such an awesome hotel! We stayed in the Cave Room and I was expecting cheesy and instead got blown…read moreaway! Attention to detail, breakfast options delivered to room, kind staff, all around amazing! We were in town visiting a friend, but if you're in town and looking to splurge a bit for a fun night, this is the hotel you need!

We stayed in the Atlantis Under the Sea Suite at the Black Swan Inn and it was such a fun, unique…read moreexperience! There are fish tanks built into the room, even above the bed and in the shower, which made it feel like an underwater escape. Every room comes with its own hot tub, and they bring breakfast right to your door in the morning, which was such a nice touch. Each suite has a totally different theme, so now I'm already planning my next stay just to try another one. Definitely a hidden gem in Pocatello! I did take one star for lack of communication. I sent in an inquiry where I was asked to email and never got a response. Otherwise would have been a 5-star experience!

no restrooms or showers. didn't know until paid for. clerk did not tell us. she could at least let…read moreus know before we paid.

One of the best rest stops we had, very relaxing and nice to stop and shake the dust off. Don't let…read morethe location fool you, very nice and peaceful. Wish we could have stayed longer but the road was calling.

We were here for a retreat with the Idaho State Button Society. What an amazingly quirky place!…read more There are SO many rooms and beds, 3 bathrooms, a dining room, a kitchen with 4 refrigerators. But wait there's more: a gymnasium and a big room with a sloping floor with a high ceiling that was a chapel! We had a great time. Thanks to McKinley Mansion & ISBS for hosting.

Very interesting. Best to go on a guided tour. Plan in advance. Sometimes their mansion is booked…read morefor other events during their regular hours like weddings or private tours.

I love to camp here. It's quiet, peaceful and Beautiful!! Looking out over the water, watching the…read moremoose and little bunnies around the campsites. There's a nice restroom with shower and flushing toilets. The campsites are kept clean and well cared for by the staff at Willow Bay. Can't wait to go back there this year and do some fishing.

What a wonderful experience all around . We stayed 2 nights on our way to The Tetons and…read moreYellowstone. The customer service we received from Chris and Jason, the clean facilities and the amazing views helped make our decision to stop on our way back home to Oregon . Same friendly 5 star service and gorgeous views. Truly a gem !! Sincerely, The Phillips