I am on the go more than I want to be , COPD is no joke. Until today I had the utmost respect for Charley . I had an unfortunate mishap and forgot my laundry at the laundromat , so I scheduled a ride to go pick it up, I then realized that I didn't have my debit card so I called and canceled . I canceled before the ride got there , alot of people would not have had that respect to do that. I said I would call back when I found the card , I did and no answer.. A phone system that has a promo code that has not been set up for quite some time , along with a plan to make this a free service to the disabled . I have yet to see this and it's been in the works for years . Good luck , a terrible morning which you made worse and made me feel terrible for being human , by the time I called Rides R us , I was in tears . May I remind you that your driver did a no show due to his anxiety when I was residing at extended stay and I handled it in a gracious manner , I could have been a jerk like you were today , but since I suffer from anxiety myself I understood . Good luck with your business read more