Awesome place did a wonderful job on my truck The color…read morematched perfectly You can't even tell where it was wrecked

The owner straight up looked at me and said "Don't get offended. Obviously you can pay for the…read morepayment but can you afford the maintenance?" I was there to get a new bumper for a few scratches on my Mercedes. Obviously I can afford the maintenance. It's the misogyny for me.

Better late than never (February was a busy month) I had two occasions to have my vehicle at Gis on…read moreboth occasions the staff has been fantastic and the finished product "perfection" they take pride in their work and it shows I would highly recommend them and they would be my 1st place to for collision services

This place sold my 21 year old college student daughter a car that needs a motor . 2 weeks after…read moreowning it I had to put 5 quarts of oil in it . The oil was changed before she bought the car .Asked if she could get her money back and he pretty much said they don't do that . DO NOT BUY OFF THIS BUSINESS

Gina and company took such great care of me and my car. The car looked as good as the day I rolled…read moreoff the lot with it. They went above and beyond with cleaning it for me as well and I didn't notice any greasy surfaces or weird residues when they cleaned it. 10/10

I needed an inspection, tires, brakes etc.. I was quoted one price when approving the work needing…read moredone. When they called to tell me it was ready for pickup, I was told that one of the parts wasn't needed so they took that off the bill. You can imagine my surprise!!! This business is reputable, charges only for what's truly needed and are very respectful. It was a reasonable time to get in for service and they are well organized. All staff we came in contact with were very nice. I will recommend them to everyone I know !!!

They did great work but closed their doors years ago. They did great bodywork and were reliable and…read morehonest.

Al and Joe really took care of us through 3 "fender benders" over the years. Handled insurance…read moresupplementals and still got done on time. Would recommend this shop to anyone.

I had to get a dent repaired and they were very efficient. Gave me a reasonable quote, got me in…read morequickly and finished in just a few days just as they said they would. I am really happy with their work.

I traveled 6 hours because I was told from a friend at Shults Ford. That I should go and see Tom…read more Well I had a bad accident, Tom don't worry Ill take care of everything. He just didn't fix my car, he turn it into a beautiful auto. Tom thank you for the work you done and God bless to meet a honours business msn.

This is the first time I have ever written a review on Yelp. I went out of my way to come on here…read moreto enlighten you all about my experience. A few weeks ago I got a flat tire on Friday night. I let it sit overnight because it was late an no one was open. I called at 8AM Saturday morning. They said we will be out there within a few hours. I felt OK with that game plan. The guy called me back and said, I want to help you out before the day gets busy. He was out at my apartment in 20 minutes. He knew exactly where he was going. He did not even need to call for directions. He took my car to a tire shop for a very reasonable price. Here's the bottom line: if you have a flat or have car troubles, and don't call these people, then consider yourself an ignoramus.

Great job on car, but I wasn't impressed with the 3 percent unannounced fee charged for using…read morecredit or debit card!! Should be told upfront that fact!!

I've never had to have any body work done on a car before, having, until this point, managed not to…read morebe involved in any accidents. You can imagine my horror when someone backed into the side of my three-week-old Subaru Forester -- my first nice car in eight years -- and did some fairly serious damage. Luckily, the person who was backin' up (her daddy taught her good) was honest and filed a claim with her insurance company. I found out that Frank Schrim Auto Body was able to do direct billing through her insurance company; that means nothing out-of-pocket for me. I gave them a call and they walked me through the process, since I was pretty much clueless. They were very nice on the phone. I took the car in for an estimate, and they had the paperwork in place from the other driver's insurance company. The damage was photographed -- I assume for the claims adjuster -- and a written estimate prepared. I can't really speak to their pricing, since I wasn't paying for it and I've never had other body work done. However, the process itself was painless and Frank was efficient and helpful. They arranged a rental car (also through the other driver's insurance) and arranged to have it meet me at the shop when the two new doors arrived. Everything went smoothly at the exchange. Two and a half days later, my car was ready; they stayed a little late so I could pick it up without having to leave work early. I left the rental at the shop and Frank took care of having Enterprise pick it up. I was given a written invoice of what was sent to the insurance company. The work itself was very well done; the car looks just like new, including the pinstriping. One part had to be reordered, and Frank said they'll call me once it arrives and it's just a few minutes' work to install it (some little plastic piece from the back door). Overall, I am very pleased with the quality of the work and the speed with which it was accomplished. Frank and the other gentleman (whose name I sadly forget right now) were friendly and helpful at every step. If I need body work in the future, I will definitely return here. Although I hope I don't have to.

I took my car there after it was rear ended. I've never been in an accident requiring repairs…read more They call me to come pick it up, when I arrive a mechanic tells me there was a rusted part they didn't replace, but it will cause the check engine light to come on. Frank the owner said no, reassuring me they sprayed lubricant on it, it'll be fine. The very NEXT day, take the truck and family to a kid's competition, the check engine light comes on before we even make it there. Thank god I have AAA. Call frank again on Monday morning. He literally tried to tell me, check engine lights come on all the time. Like I'm stupid. I've never had one problem with this vehicle until the accident. It's a 2016 with 60k. He says I need to bring it in so HE can look at the error code. His mechanic said this was going to happen right in front of the owner. The owner reset the codes without showing me what the error code was, and just tells me I should drive it for the couple days to see if it comes on again. They put it back together knowing there were faulty parts and sent me on my way. If it wasn't for the mechanic being honest and spewing verbal diarrhea about the faulty parts on my vehicle I never would have known that they were fully aware when I left, my check engine light would come on, but at that point they say it's my responsibility to have it fixed. The owner tried to say on the phone it was my gas cap, lol. My car doesn't even have a gas cap. Frank said if it comes on we'll take to ford, or just put a f@&$!?; riser on it. Then the owner packed up his error reader and walked away from me, leaving me in the street with my truck and said nothing. Real business owners try to fix their mistakes, not this guy. So if you want to be treated like dirt when you try to get your car fixed, COMPLETELY, after an accident, this is your spot. The owner treats you like an ignorant liar. Like I want to have to figure out why my truck came out of their shop with more problems than it did when I dropped it off. I just want my truck back in one piece without having to tow it, drive around with check engine lights, or not be treated like dirt when you are the victim of an accident. The mechanic told me it would happen, it did, now Frank acts like it wasn't their responsibility. If you they put a broken caliper back on my truck, and said mmmm be careful your brakes might fail, and they fail the very next day. it would be the same thing.

Hands down the best customer service I have ever received. The staff worked with my from the moment…read moreI called about my accident until after all the work was completed. Dan called me every step of the way to keep me updated with my car's progress. When my car was finished with the repairs, he had his staff drop it off at my work since I could not pick it up. On top of that, the staff had to wait for about 20 minutes for me while I was busy with my patients at the hospital, and made it seem like no bother to them. I have never wrote a review about anything ever - goes to show how truly pleased I am with my service! I would recommend them to anyone needing repairs!

Thank you, Dan and Leanne for squeezing me in to service my vehicle. The mechanic and auto body…read morecrew did a great job!! I would recommend this team to anyone! Always priced just right.

Took my car here when i had an axel break since everyone said good stuff about them. They fixed my…read morecar axel but ended up putting a new car battery in and never called me and told me. Ended up charging me $300 for a new battery and only told me when the car was done. My car battery was fine i could have gotten a new battery from advance auto parts for half the cost if i needed a new battery. Communication is awful wouldnt take my car back ever again.

Awesome place!! Great staff, very clear, honest experience. I do all my inspections and maintenance…read morehere.

The customer service at this place is beyond anything that I would expect at an auto service shop…read more I took my vehicle here for a repair that a previous shop had done wrong twice, charged me for and was still not fixed. The first thing that Glenshaw Auto did was to have a tech get in my car and drive around the neighborhood so that I could explain the issue. This didn't give any conclusive answers, but was something I thought was a smart thing to do on their part. I left my vehicle there, and within a couple of hours, their service rep (Matt) called to ask if he could email some documents (an auto-shop emailing me?! wow). The documents he sent were schematics of my car's suspension (the problem area). He then spent the next 15 minutes walking me through exactly what was wrong with the car and exactly what the other shop had not fixed properly. I gave them the go-ahead to do the work. Upon picking up the car, Matt asked that I text him to let him know if it seems that the issue was completely fixed after my drive home. He also let me know that I'd be receiving a follow-up call from them in 2 weeks to check that everything is still in order. What?! A follow-up call from a mechanic? I've never heard of such a thing. There were also a couple of things that he said they noticed on my vehicle that were not critical and didn't need to be addressed now (nice that I felt no pressure to make those fixes on the spot). He said that he would email me a quote on those other items in the next day. There's something that I really like about being emailed and/or texted as opposed to a phone call all the time. As far as price goes, it seems right inline with previous shops. I certainly did not feel that it was excessive, and they did fix the problem that the original shop could not properly do twice. I had also asked them to check a slow leak that I had on a tire. They removed and reseated the tire and charged me....nothing for it. It's not as if they forgot to charge me, it was right there on the invoice as $0. Other observations, very clean waiting room / reception area. Very friendly staff all-around. I'd certainly recommend these guys to anyone.

Never again! I agree with some of the other reviews. They LOOK for things to run up your bill. I…read moretook my car there for an inspection and they said i needed new wiper blades. I put new blades on 2 months ago because they weren't working. I know they were fine because it rained a lot last week. My entire family used to take our cars there to try to support a local business. After they overcharged several of my family members none of us take our cars there. The former owner Sam was honest. The current owners are not