We have used Premier Auto Repair for our car needs for approximately 3 years. Everytime we've…read moreneeded help with repairs, they have been concerned with our concerns and always discuss parts and labor cost in a clear manner. We have found Mr. Mike, Joe and all the staff extremely understanding and they are very reasonable with pricing. They have worked with us on 3 of our vehicles and we could not be happier with Premier Auto Repair.

I called the week before and made an appointment with Michael and he gave me an appointment for…read moreMonday( today) to bring my car at 0800 when they open. Its a Hyundai Kona. At desk, Joe , took my information. Went to run errands and came back twice to the car shop to check on the status of car and every single time my car has not been worked on, Joe ( help at front desk) kept saying your car is next and will be an hour or so for diagnostic. Here came 13:30 almost 14:00 and my car has not been worked on at all . It sat in their lot for 6 hrs for nothing. All I asked is for clean, clear communication and not feel I was being given the run around when my car was going to be worked on. I even felt this helper at the front desk ( Joe) might have been prejudiced against me being a petite latina woman. Michael was very professional but this Joe person does not have any customer service skills. They may have 5 rating review that is why I took my car there for a diagnostic but a 5 rating review was not my experience today. I lost one day now I have to take another day off and find another location to service my car. I have a busy schedule and this was just not right. And its ok lets say they are a busy shop but communicate clearly. And I asked why did I make an appointment to bring the car in then???? Was given some BS answer.

I have ways had a great experience taking my car to be serviced at Fairway Auto Center and I highly…read morerecommend them. They are professional, honest and dependable. I won't go anywhere else to have my car serviced.

Professional, courteous, and fast service! The staff always explains what needs to be done and the…read morecost before servicing my car. I won't go anywhere else. Highly recommend!

I have been using Brad's for years now. They are a fantastic , family owned business that has been…read morein this location for probably more than 20 years now. They always stand behind their work and you will not be hit with any surprises. I've used them personally and for my business vehicles and never had any issues. Absolutely the best in ETX.

If i could give neg 0 review i would.this place had my car that needed slave cylinder a 300.00 part…read more.brad the owner passed my car to his crack headed son who was looking at studs on my tires!? Idk why when its transmission shop?! After i refused his 439.00 to fix a broken stud .he the next day said i needed the entire clutch redone and parts was 1000.00 and my bill was 2395.00 .the following day i needed the flywheel i found local for 550.00 he said cost 1000.00. My total biil would be 3306.00. I told them to give my car back and was told i needed a tow truck because they tore apart my car amd it was not drivable anymore.the said the tow truck driver would have to get it off of the lift inside the shop and the bill was 2800.00 if they finished bit 550.00 to gey it in pieces!? After 4 days and they didnt figure me foing the work of tracking down cost of parts and know that 1000.00 for parts and 2500.00 for labor is not fair or right.they are ripping off people everday.and most dont realize this. I get a car in pieces that i never told them to take apart and i have a car not able to drive and pay the 550.00 to get the car in pieces that i could drive to there place of business! DO NOT USE THESE GUYS THEY ARE CROOKS.ROBBING PEOPLE .and extorting your car they took apart to get it returned.they only took a week to break my car and cost me 600.00 more than a real transmission shop would.and no shop does this.tears cars up and gives them back in pieces!

Oh my gosh! What a great repair shop. So friendly, great service. I won't take my car any where…read moreelse. They are about fixing your car, not up charging to make more money. Hidden gem!

If you have a European import, look no further. Why pay dealer prices and waste dealer amounts of…read moretime. The folks here are super friendly, very well-educated and skilled, and are simply a joy to work with. They have worked on my Porsche as well as 2 other Mercedes SUV's that we own and we've always left satisfied and with way more money in our pocket than if we had visited the dealership. Can't say enough nice things. Top quality all around.

Sometime between 2017 to 2019, I had my car towed to this store and received help from Bobby…read moreBateman. He and his staff were so kind, friendly, helpful and comforting :). Even though my car engine broke and was beyond repair (it was over 10 years old), he allowed me to park my car in his lot for several days until the insurance could arrive to tow it away. I hope more people will come to their shop because they gave me hope when I had none :).

Chris, Bert, and Tony are some great guys! Their standards for excellent customer service are…read morehigher than most, and they never seem to disappoint. Be sure to make an appointment, as they're pretty busy; or call in and ask about same day availability.

Poor customer service, will tell friends and family to turn a blind eye. everyone in the shop just…read morestares and makes you feel off makes customers feel unwelcome.

I brought my GMC Siera in to have the front end aligned and was told that all of my parts were just…read moreworn out and that my truck could not be aligned. I purchased all new front-end parts, watched them being put on and it was obvious there was nothing wrong with the old parts. Then I took it somewhere that knows what they are doing and found out my front passenger side tire is at an angle and that was the ONLY problem all along. All they had to do is connect it to their computer to find this out. I spent and extra $500 on parts and my husband and his friend spent all day replacing parts that were good. I WILL NEVER GO BACK. JOANNE