I lost the transmission in my 17 F250 with 184k miles on it. I was 5 hours from home, stranded, and…read morewith no where to turn. A buddy referred me to Dunns' and the experience was incredible. From my first call on the side of the road until I picked the unit up there were nothing short of amazing. I cannot tell you how impressed I was with their caring nature and professionalism. I was updated throughout the process by Mrs Yolanda who was an absolute dream to work with. I don't care how far you have to drive, this is the team you want on your vehicle. Fair pricing, incredible service, and backed by an industry leading warranty! DO NOT HESITATE TO USE THESE FINE FOLKS!

They mess over folks, stealing from your car's and trucks. Don't trust them. Record everything.read more

We've bought so several vehicles from Hall Buick at least 6, and about to buy another one. We've…read morenever had a bad experience. All but one time we've used Jose who is the best. As for service, it's stellar.

From the moment we walked in, we were with courteous service & just good ol' hometown…read morefriendliness!! Weston Owens was our salesman; he knew exactly what we wanted and delivered! There was no haggling and Hall's got us an interest rate cheaper than the one we had prequalified on! Win win!!

I have been using S and J Automotive for several years based on the recommendation of Allen's Tire…read morecompany where I have been doing business for 24 years. S and J has been honest and very responsive taking care of my wife's 23 year old Honda Civic with only 80,000 miles on it. They have given us a list of what to expect with the car as it enters it "Golden" years. Very fair with accurate upfront assessment of the issues and quick turn around. I would recommend them to my own mother if she were still alive.

I took my van in to S &J for 100K service. I've used them before and have been happy with the…read morequality of their work. This time they were prompt, but when I went to pick it up I noticed they had charged me $26.05 for ONE spark plug. I thought it was a mistake and questioned it, the owner insisted they were super duper spark plugs and had cost him $21 and he added only $5 so I could have a warranty for the work. I got a little suspicious about the other items and since I knew the parts came from O'Reilly's, I checked each part # and this is what I found. I've attached a pic of the invoice if you'd like to check my numbers. Also, don't shops get a discount on parts? O'Reilly's Prices here are not sale prices. Using the part #s on the invoice PART O'Reilly's PRICE WHAT I WAS CHARGED Oil Filter $5.79 $14.27 Motor Oil $13.49 $18.95 Motor oil 5 quart $28.99 $69.58 Brake Fluid $8.49 $16.22 Automatic Trans Fluid $10.99 $29.87 Antifreeze $20.99 $71.98 Air Filter $26.99 $60.94 Cabin Air Filter $21.99 $39.00 Strut Assembly $209.99 $286.75 Shock Absorber $81.99 $156.08 Spark Plug $10.49 $26.05 Plenum Gasket Set $36.99 $54.08 Serpentine Belt $29.99 $55.20 SOME PARTS REQUIRED MULTIPLES. For instance, 6 spark plugs cost me $156.30. Plus a charge of $182.65 to install the plugs! Now, this only addresses the parts, my total invoice was over $3000, causing me to dip into savings. My recommendation for anyone using this shop ---get a parts quote upfront and check them out or go get the parts yourself and take them to them. That reminds me, I had a new, in the box, cabin air filter in my glove box. I got charged $39 for a cabin air filter and my new one is no longer there.

As of today, my car has been in the shop since early Monday morning. Today is the end of Thursday…read moreand the shop is closed. I have requested a status of repairs 3 times. The repair was to take 2 days. I have not received a callback. As of this moment I don't feel like a very valued customer. As far as repair quality goes, I haven't a clue. If it is as bad as customer service I would not recommend this shop. Time will tell.

VERY dependable & honest. Has a very neat & clean shop…read more Always has lots of business & that means they're good otherwise, there wouldn't be so many cars that are being worked on.

Went in for an oil change, and they did it quickly; so I was in and out in a manner of minutes.read more

Great! Delivered as promised. Mgr Brock Parsley and owner, Patrick are straight shooting guys who…read moretell it like it is, no B.S.! They'll advise if there's any change to original estimate and why. They'll even keep the old parts allowing you to see exactly what they did. Give these guys a holler if you need car work done.

We have used Premier Auto Repair for our car needs for approximately 3 years. Everytime we've…read moreneeded help with repairs, they have been concerned with our concerns and always discuss parts and labor cost in a clear manner. We have found Mr. Mike, Joe and all the staff extremely understanding and they are very reasonable with pricing. They have worked with us on 3 of our vehicles and we could not be happier with Premier Auto Repair.

I called the week before and made an appointment with Michael and he gave me an appointment for…read moreMonday( today) to bring my car at 0800 when they open. Its a Hyundai Kona. At desk, Joe , took my information. Went to run errands and came back twice to the car shop to check on the status of car and every single time my car has not been worked on, Joe ( help at front desk) kept saying your car is next and will be an hour or so for diagnostic. Here came 13:30 almost 14:00 and my car has not been worked on at all . It sat in their lot for 6 hrs for nothing. All I asked is for clean, clear communication and not feel I was being given the run around when my car was going to be worked on. I even felt this helper at the front desk ( Joe) might have been prejudiced against me being a petite latina woman. Michael was very professional but this Joe person does not have any customer service skills. They may have 5 rating review that is why I took my car there for a diagnostic but a 5 rating review was not my experience today. I lost one day now I have to take another day off and find another location to service my car. I have a busy schedule and this was just not right. And its ok lets say they are a busy shop but communicate clearly. And I asked why did I make an appointment to bring the car in then???? Was given some BS answer.

Been visiting here for years for all of the service on my vehicle which has been smooth and I've…read morenever felt like I was being upsold on services. Until I purchased another vehicle which had a handful of problems right out of the gate and they refused to cover the cost of repairs. I preformed the repairs myself and have since learned a lot about these vehicles, because of this I'll most likely start doing my own maintenance and repairs instead of visiting BMW Tyler. Because they wouldn't stand behind a sale they've lost a lot of labor revenue for years to come on my vehicles. I felt very undervalued purchasing a vehicle vs getting my vehicles repaired or maintained.

Great experience at BMW Tyler. The staff was friendly, professional, and kept me informed…read morethroughout the process. The service was completed on time and my vehicle was returned in excellent condition. I would definitely recommend them.

I was driving through East Texas on a Friday afternoon when my Durango began to overheat. I live in…read morethe Dallas metropolitan area and did not know of any auto repair shops in the Tyler area. I found reviews on Yelp for Engines Express and they were all very good. I called the shop and they were very knowledgeable and professional and I felt comfortable with them. I managed to get my vehicle to them just before they closed for the weekend. They called me early in the day on Monday after troubleshooting and gave me their findings. We agree to a course of action. They ordered the parts and completed the repairs Tuesday morning. I am very pleased with Engines Express. If you are looking for an automotive repair service in East Texas, I highly recommend Engines Express.

I did not even get a chance to utilize their services (YET), but I appreciate the transparency over…read morethe phone when I called to schedule an appointment. I had a warranty job, which you cannot schedule and need to drop off. The young lady over the phone told me that they wouldn't be able to even look at it for a few days and even then, sometimes the warranty negotiations take a long time (out of their control).