Roy and Anthony are magnificent communicators... listening is not a lost art! My Lincoln's…read moreelectrical issue was ongoing for years and because they listen carefully, this team diagnosed and resolved it quickly. I have full confidence in their solution and recommend them 100%.

Exceeded expectations again . Service was completed as described and ahead of time. Roy and staff…read moreare always "customer focused "..

5 / 5 experience. We broke down on our drive to New Orleans to celebrate a family member's…read morebirthday, and they picked us up, towed our vehicle, dropped us off at a restaurant while waiting for it to be fixed, fixed it faster than anticipated, then picked us back up from the restaurant. All this was done with grade A personality & kindness with everyone we encountered at the shop, and top to bottom everything was very reasonably priced. Me and my family remain grateful. Easily one of, if not THE best repair shop experiences any of us have had. 5 / 5, would recommend in a heartbeat.

I had a flat tire on my way home from work and called Hanks right after 5 pm and they came right…read moreaway. Zack came and was very nice and polite and he got me back on my way in like 15 minutes with a tire change. Thank you so much!

Thank you so much, for fixing my brakes! Super helpful and…read morereasonable in price! Great service , very nice folks.

We have come to depend on Mike and his team to repair our vehicles & get us up & running again &…read morethey have been nothing but honest, friendly, responsive, & fairly priced. Within a few months of one another, both of our vehicles needed repair work. They got my car back up & running in no time, & let us know that we needed a more specialized shop for the issue with our Jeep. More recently my car needed headlight repair work done & again, they were honest, friendly, responsive, & fairly priced. I will always come back to Mike's shop & refer everyone I know to him for repairs!

I did not even get a chance to utilize their services (YET), but I appreciate the transparency over…read morethe phone when I called to schedule an appointment. I had a warranty job, which you cannot schedule and need to drop off. The young lady over the phone told me that they wouldn't be able to even look at it for a few days and even then, sometimes the warranty negotiations take a long time (out of their control).

I was driving through East Texas on a Friday afternoon when my Durango began to overheat. I live in…read morethe Dallas metropolitan area and did not know of any auto repair shops in the Tyler area. I found reviews on Yelp for Engines Express and they were all very good. I called the shop and they were very knowledgeable and professional and I felt comfortable with them. I managed to get my vehicle to them just before they closed for the weekend. They called me early in the day on Monday after troubleshooting and gave me their findings. We agree to a course of action. They ordered the parts and completed the repairs Tuesday morning. I am very pleased with Engines Express. If you are looking for an automotive repair service in East Texas, I highly recommend Engines Express.

Small business owners East Texas Tyler that care. You will always know where you stand with your…read morerepairs or services.

Had a good experience! Look forward to coming back in the futre. The Service advisors were for very…read morenice and helpful. The service only took a little over an 1 hour. I definitely recommend and had a great 1st time experience and you can tell they try to have the customer's best interest while being of service!

Went in for an oil change, and they did it quickly; so I was in and out in a manner of minutes.read more

Great! Delivered as promised. Mgr Brock Parsley and owner, Patrick are straight shooting guys who…read moretell it like it is, no B.S.! They'll advise if there's any change to original estimate and why. They'll even keep the old parts allowing you to see exactly what they did. Give these guys a holler if you need car work done.

I have been using S and J Automotive for several years based on the recommendation of Allen's Tire…read morecompany where I have been doing business for 24 years. S and J has been honest and very responsive taking care of my wife's 23 year old Honda Civic with only 80,000 miles on it. They have given us a list of what to expect with the car as it enters it "Golden" years. Very fair with accurate upfront assessment of the issues and quick turn around. I would recommend them to my own mother if she were still alive.

I took my van in to S &J for 100K service. I've used them before and have been happy with the…read morequality of their work. This time they were prompt, but when I went to pick it up I noticed they had charged me $26.05 for ONE spark plug. I thought it was a mistake and questioned it, the owner insisted they were super duper spark plugs and had cost him $21 and he added only $5 so I could have a warranty for the work. I got a little suspicious about the other items and since I knew the parts came from O'Reilly's, I checked each part # and this is what I found. I've attached a pic of the invoice if you'd like to check my numbers. Also, don't shops get a discount on parts? O'Reilly's Prices here are not sale prices. Using the part #s on the invoice PART O'Reilly's PRICE WHAT I WAS CHARGED Oil Filter $5.79 $14.27 Motor Oil $13.49 $18.95 Motor oil 5 quart $28.99 $69.58 Brake Fluid $8.49 $16.22 Automatic Trans Fluid $10.99 $29.87 Antifreeze $20.99 $71.98 Air Filter $26.99 $60.94 Cabin Air Filter $21.99 $39.00 Strut Assembly $209.99 $286.75 Shock Absorber $81.99 $156.08 Spark Plug $10.49 $26.05 Plenum Gasket Set $36.99 $54.08 Serpentine Belt $29.99 $55.20 SOME PARTS REQUIRED MULTIPLES. For instance, 6 spark plugs cost me $156.30. Plus a charge of $182.65 to install the plugs! Now, this only addresses the parts, my total invoice was over $3000, causing me to dip into savings. My recommendation for anyone using this shop ---get a parts quote upfront and check them out or go get the parts yourself and take them to them. That reminds me, I had a new, in the box, cabin air filter in my glove box. I got charged $39 for a cabin air filter and my new one is no longer there.

I took my dually truck to A&B following the purchase of 4 new tires (told by the tire dealer that 2…read moreof the rear tires were fine) and having a terrible vibration at lower to higher speeds. Tires were re-balanced and still bad vibration. The team at A&B immediately pointed out that one my older rear tires was separating thus causing the issue. Honesty and professionalism goes a long way and I definitely recommend them to anyone with need of brakes or alignment. Doorman is the best!

I would give A&B Brake and Alignment 6 or 7 stars if I could. My wife had an accident driving from…read moreDallas to Tyler and the other driver hit one of the rear wheels. It was drivable but the wheel was damaged and the car was not driving smoothly. She took it in and Mike looked it over, made some adjustments, and took it out on the highway to test it to make sure it was safe so that she could drive it back to Dallas. After doing all of this, he did not charge us for the service. He said he just wanted to help out and be sure the car would be safe to drive. Thank you Mike.