We have used Premier Auto Repair for our car needs for approximately 3 years. Everytime we've…read moreneeded help with repairs, they have been concerned with our concerns and always discuss parts and labor cost in a clear manner. We have found Mr. Mike, Joe and all the staff extremely understanding and they are very reasonable with pricing. They have worked with us on 3 of our vehicles and we could not be happier with Premier Auto Repair.

I called the week before and made an appointment with Michael and he gave me an appointment for…read moreMonday( today) to bring my car at 0800 when they open. Its a Hyundai Kona. At desk, Joe , took my information. Went to run errands and came back twice to the car shop to check on the status of car and every single time my car has not been worked on, Joe ( help at front desk) kept saying your car is next and will be an hour or so for diagnostic. Here came 13:30 almost 14:00 and my car has not been worked on at all . It sat in their lot for 6 hrs for nothing. All I asked is for clean, clear communication and not feel I was being given the run around when my car was going to be worked on. I even felt this helper at the front desk ( Joe) might have been prejudiced against me being a petite latina woman. Michael was very professional but this Joe person does not have any customer service skills. They may have 5 rating review that is why I took my car there for a diagnostic but a 5 rating review was not my experience today. I lost one day now I have to take another day off and find another location to service my car. I have a busy schedule and this was just not right. And its ok lets say they are a busy shop but communicate clearly. And I asked why did I make an appointment to bring the car in then???? Was given some BS answer.

These folks have worked on my cars since the early 90's. Always fantastic service, good quality…read morework, honest, reliable. I've never had them do something to my car that wasn't needed. The staff has always been courteous, friendly and extremely helpful.

Called near noon about a steering problem. They had an opening so I immediately brought the vehicle…read morein. They diagnosed the problem and had it fixed the same day! By 4:15 I was back home with a vehicle that was once again safe to drive. They explained the problems in detail and worked with me on other issues. Grateful that they were there and certainly seem entirely trustworthy. Don't let a couple of entitled snowflakes scare you away from a good honest shop. I've worked on my own vehicles and had some great mechanics in the past. These guys are good, honest folks who earn their money. I WILL be returning as necessary.

Went in for an oil change, and they did it quickly; so I was in and out in a manner of minutes.read more

Great! Delivered as promised. Mgr Brock Parsley and owner, Patrick are straight shooting guys who…read moretell it like it is, no B.S.! They'll advise if there's any change to original estimate and why. They'll even keep the old parts allowing you to see exactly what they did. Give these guys a holler if you need car work done.

I have ways had a great experience taking my car to be serviced at Fairway Auto Center and I highly…read morerecommend them. They are professional, honest and dependable. I won't go anywhere else to have my car serviced.

Professional, courteous, and fast service! The staff always explains what needs to be done and the…read morecost before servicing my car. I won't go anywhere else. Highly recommend!

I have been using Brad's for years now. They are a fantastic , family owned business that has been…read morein this location for probably more than 20 years now. They always stand behind their work and you will not be hit with any surprises. I've used them personally and for my business vehicles and never had any issues. Absolutely the best in ETX.

If i could give neg 0 review i would.this place had my car that needed slave cylinder a 300.00 part…read more.brad the owner passed my car to his crack headed son who was looking at studs on my tires!? Idk why when its transmission shop?! After i refused his 439.00 to fix a broken stud .he the next day said i needed the entire clutch redone and parts was 1000.00 and my bill was 2395.00 .the following day i needed the flywheel i found local for 550.00 he said cost 1000.00. My total biil would be 3306.00. I told them to give my car back and was told i needed a tow truck because they tore apart my car amd it was not drivable anymore.the said the tow truck driver would have to get it off of the lift inside the shop and the bill was 2800.00 if they finished bit 550.00 to gey it in pieces!? After 4 days and they didnt figure me foing the work of tracking down cost of parts and know that 1000.00 for parts and 2500.00 for labor is not fair or right.they are ripping off people everday.and most dont realize this. I get a car in pieces that i never told them to take apart and i have a car not able to drive and pay the 550.00 to get the car in pieces that i could drive to there place of business! DO NOT USE THESE GUYS THEY ARE CROOKS.ROBBING PEOPLE .and extorting your car they took apart to get it returned.they only took a week to break my car and cost me 600.00 more than a real transmission shop would.and no shop does this.tears cars up and gives them back in pieces!

shout out to Johnny, Kari, and the repair team, wonderful people and superb workmanship In…read moreWhitehouse, TX. Very kind and respectful when I voiced my concerns. All insurance details were handled quickly and clearly. My car was repaired within the timeframe estimated and looked new when I picked it up. I highly recommend Nipper's to anyone in the Smith Co area of Texas or wherever you are. I will use Nipper's for any future auto repair needs. -Janice E

Thanks to the Nippers team our 22 Ram is better than new. There was extensive damage caused by a…read moredeer running into the drivers side while going at highway speed.Thankfully, the truck is back to new, or better than new condition. We appreciate the level of craftsmanship and service we received. Thank you Nippers staff and crew.

What a refreshingly honest and nice place to do business. They could have easily done the work I…read morerequested at a price I agreed to and I would not have been the wiser. However, Coby stopped and showed me what actually needed to done saving me half of the quoted price. SRT will be getting all my business from now on.

I took my car to SRT for the first time, today to have my AC checked. Those I checked with by…read morephone, prior said it was probably just low on refrigerant, but I felt otherwise. Sure enough, SRT quickly found the problem, gave me quote and I had them go ahead. Very friendly and honest. They even showed me the old parts, pointing out the problem. I was out in a couple of hours. I recommend them to anyone.

Brought my truck in for an alignment. The work was done quickly and efficiently. The cost was…read moresatisfactory. The employees were friendly and professional. I was in and out in 20 minutes. I would recommend their service to anyone.

Great people who do excellent work. Ive done business with them for many years! A++ business!read more