Owners are amazing people! Very nice to work with. They did a fabulous job for a reasonable price…read more I would definitely recommend.

We elected to have our system serviced as we were not sure when the previous owners had it done so…read more... an ounce of prevention is worth a pound of cure! I have to say their price was on par with any other we called and they came out on a Saturday. We have a 1500 gal tank which is a larger one when you have a disposal and by code is required. The technician was very polite and professional. He explained everything to us and walked us through maintaining the system and explained the filter cleaning if we chose to clean it. Well I immediately said ... umm I'm good I will call you guys back! . He was great and I highly recommend this company.

EEEEEK! Our upcoming move is fast approaching! We recently accepted an offer on our home in GA…read morewhich is exciting, but now the craziness begins. The inspector came to do her evaluation and buyer came back with their repair requests. One of the items was to service the HVAC unit and fix any issues found. Our realtor recommended Service Emperor (SE), so we gave them a call. - Evaluation - Wow, were they fast! After we got off the phone with our realtor in the am, she called them to make an appointment. They were available to come out later that afternoon to do the initial evaluation of the work that needed to be done. This company is pretty high tech! They sent me a text message from the technician, Josh, introducing himself, stating he was on his way and a link to his GPS location that indicated his ETA in live time with a pic of himself attached. You know who to expect, no surprises. Josh was great! He did a full evaluation, made the recommendations which he separated item by item. There were really pricey items for simple fixes like leveling the HVAC unit, but he suggested that if we wanted to go through the trouble, we could save the money and do it ourselves (like lifting the unit, shoveling gravel underneath and putting a leveler until it's level). We appreciated his advice and did just that for the minor issue, but agreed to get the big job done by them. Note that if you call them out to do an initial inspection, there is a fee, but if you agree to do the work they find that needs fixing, they'll waive the fee. Josh had an iPad with him, took pics of every detail and sent us a detailed evaluation with pics attached. - The Main Job - The repairs and full servicing of the unit was done the following week. Josh had come out on Friday. There was a bit of a miscommunication in scheduling the follow up appointment to get the big job done. Called their office on Monday and spoke to the Office Manager and she got us scheduled in a couple of hours. The start time of the appointment is a two hour window, but they showed up closer to the 2 hour mark. This time, Corey and Kenneth came out to do the job. Same as Josh, they sent a text in the same fashion, intro, name, link to GPS tracking and a pic of themselves. They arrived promptly and spent a few hours working on the unit. At the end, they drafted up the invoice, attached the pics and was emailed the invoice on the spot. No nonsense guys, very courteous, did the work efficiently, packed up and left! They also included in their report that they checked that the unit was level and included the pics to the report so we could provide that as proof to the buyers. - Notes - *Woman-owned and veteran-owned! *They provide a military discount, which is never expected but always appreciated! Thank you, SE! - COVID-19 Observations - They are taking serious precautions! First, they are masked up AND they put hospital booties over their work boots when entering our home and diligently took them off when exiting and putting them on again when entering. They had to do this quite a few times getting material in and out of the house. I'm sure that is annoying and I know they have to keep their work boots on for safety and liability, but the fact that they were so considerate to put them on warmed this Korean girl's heart with a strict no shoes policy in the home! (Josh did the same). *Clarification: I was a little confused with the Icebound gear on the techs in the photos, but it looks like the company rebranded to Service Emperor. Well, that's one big item off the repair request list, so thanks SE, for getting it done! The guys were top notch! One step closer to closing on this house and getting out of dodge... Savannah!

They never showed up. Neither did. They fix my HVAC. Totally unreliable. Can't trust them. They…read moredint even know what the issue was.

If I could give more than 5 stars I would! This company is the absolute best!!!…read more2011 Winnebago Tour QD motor home. AC froze up and broke the serpentine belt. Luckily not on the side of the road and made it to HH Natl Resort. We have CoachNet roadside assistance. John and Amber came out Tuesday and got it done! They wouldn't stop until it was complete!! These folks are absolutely fantastic!! I hope to never need a mobile RV Tech again but if I do, they will definitely be the ones!!

Amber & John! Wow! What an absolutely pleasure to have met you. Thank you so much for quick…read moreresponse time. My batteries died on my semi truck in Garden City, GA. I found A&J Welding and Truck Repair on google. Amber was super helpful. Her and John were able to come out within 40 minutes (they had to stop on their way to pick up 4 new batteries), jumped started my truck, drove to local Loves Truck Stop, changed the batteries and my drivers were on their way all within 2 hours from the time that I called. I highly recommend their services should anyone need them in the future. Thank you again.

Nick came out on a Sunday night at 5pm and diagnosed my AC issue quickly and very professionally…read more As a renter I typically have to wait for regular service, but Nick explained to the rental company it was going to be hot in the house with AC since it's July. He came back the same night at 7:30pm to install a part he picked up. Immediately the AC came on and the house is cooling off! I cannot be more thankful to Nick for taking time out of his Sunday to do an emergency repair. HIGHLY RECOMMEND.

This company charges more than double what other reputable companies charge. Do your research. They…read morealso like to use Goodman which gives the HVAC installer $1000 every time the plumber sells one.

I highly recommend Doctor Airr. I recently had problems with my LG refrigerator. I have a home…read morewarranty service and they had a difficult time finding a repairman. I began looking for myself and found it to be extremely difficult as well. Either No one wanted to work on a LG or no one wanted to come out to Ridgeland. When the AHS finally found someone, they told me there was nothing they could do and told me to find another repairman. I did Doctor Airr. He came out the same day and was able to fix my refrigerator, but he also informed me of benefits I was not aware I was entitled to. I definitely plan on using him in the future!

I called Michael on a Friday morning to see if he could fix my Samsung dryer after Samsung techs…read morewere unable to help me. He came out the following morning and fixed it in 30 minutes. He was extremely knowledgeable and more than fair with his price. Highly recommend calling him if you need an appliance repair.

Will be two weeks since this guy looked at my refrigerator, still no contact from him , doesn't…read moreanswer phone, worthless in my opinion, call and find out yourself,

Prompt thoughtful reasonably price dryer repair. It's wonderful to have an appliance repair…read morecompany that you can rely on.

The company came on the time. Great service and gave some helpful tips. Honest work ! Would use…read morethem again if needed.

I had a major clog in my line somewhere. I called them and they came right out. Cleaned out my…read moreseptic and explained to me what the problem most likely was. They were spot on and got it fixed. Very helpful and very knowledgeable. I highly recommend them and I will not be using anyone ever again besides Fireline.

We had a leak under our kitchen sink and Trey Ferrell immediately diagnosed the problem as being a…read moreleak in the garbage disposal. In less than 24 hours he returned with a new disposal and installed it. The whole project was done promptly and neatly and it was a pleasure having Trey in our home. Just a wonderful experience. George Anderson

We wanted to thank Steven our HVAC technician from Superior Services in Bluffton SC for his…read moreprofessional and direct approach in answering our questions and for providing to us his recommendation's to help prolong the life of or existing four ton condensing unit.