Mike was our technician for the second half of the work that needed to be completed. Mr. Rooter…read moreSavannah and their team was great. They arrived at my house a couple of hours after I made a 5 am call. Both technicians were very knowledgeable and explained the process to me of what they were doing. They also showed what I could do to stop backup in my house in the future. Mike also went above and beyond by calling our HOA about completing the work. Both times they came to my house I had a follow up call from the office two days later. Great customer service and the price for this damage was very reasonable.

They don't stand behind their work. Called them to unclog a sink. They unsuccessfully unclogged it…read moreand had to come back out. Said if it clogs again that they would have charge me. If they fixed it correct the first time, I wouldn't have called. Waste of time and money.

I requested an estimate for replacing the main sewer into my home…read more I was given the impression that the entire sewer would be replaced. I had three companies estimate the and chose Roto-Rooter to do the job. They fell in the middle of the estimates. Since I am laid up by disease, I could not watch the job being done. To my surprise he only replaced 20 feet . the tech Harrison said that was all that was needed. Then he shows up two weeks later to only to check the job his he claimed, only to discover more work needed done. This a complete scam. Obviously, they do this to low ball the original estimate. I advise anyone not to use them.

They were great!! They offered same day service even late in the day on Friday which did not work…read morefor me, I was expecting one day next week but they came out at 8 am on Saturday with no additional cost. They were on time, called 30 mins out and were so professional, informative and friendly! Highly recommend!

Last summer, we did end up hiring Albert to fix a leak coming from our bathroom. He seemed very…read morenice on the phone and was very responsive into action. He diagnosed the leak to be coming from the shower pan. As a result, we paid him roughly $11k to completely redo the shower and also remove the shower block windows that appeared to be a secondary leak source discovered after. As we were dealing with the issue remotely, he sent plenty of progress photos and cleaned up after the project well. The problem initially seemed fixed. Unfortunately, the identical leak started again within a year, and we scheduled a date for him to check on the shower but he never made it. We rescheduled for another date but he also failed to show up for that and has ignored our messages to remediate the issue. The problem was either misdiagnosed or incorrectly remediated. Either way, we will have to find another contractor to fix what Albert didn't. Two stars rather than one as he was very pleasant and responsive during the initial project.

Albert started off very efficient and quick, which I appreciated. However, after about my third…read morerequest, things changed. He promised he would come but never showed up. I waited and followed up several times, but he stopped responding altogether. Honestly, it would have been fine if he just said he wasn't available--but ignoring messages completely was frustrating and unprofessional.

They say they fixed a slab leak. A few days later, i woke up to water everywhere. The same leak all…read moreover again. I put in a service request with Master plumber, but Master plumber would not come back out to fix the issue. They do not stand behind the work they do..Only out for your money ZERO STARS.

These guys removed and replaced my entire house's plumbing system (galvanized steel replaced with…read morePEX). They created a proposal and charged exactly what they quoted. They were true professionals and did an excellent job for me! Highly recommend.

If I could leave negative stars is an understatement…read more We've moved into this house this past May. Ever since then, we've been dealing with T&T service since then. No fixes, and if it was fixed, it was fixed for maybe a day then BOOM! it no work again. They offer 24/7 emergency service ONLY ONLY ONLY if you haven't called them a million times before after not fixing it. Once they see you've called more than a few times, after giving the address and name, they will not answer calls, texts, or emails back. They charged my in laws 25,000 for a new unit where it was a supposed SPECTACULAR AND UP TO PAR BY FAR unit and yet, once a week, we've had to call and tell them it's broken again. They have technician crews who WILL rip holes into your air ducts system, so when you need that cold air the most, all you have to do is walk up the attic and it'll be at-least 40 degrees in it while the rest of the house is at-least 90 degrees. But don't worry! They will not tell you about the rip or try and replace it at that moment. Professional scam artists, absolute liars, and lazy LAZY workers, extremely toxic and selfish as well. We will be filing with the BBB and state attorney over this "company". For the love of god, I beg of you, ONCE YOU SEE THAT 2 point whatever star rating DO NOT CALL OR YOULL BE IN THE SAME BOAT AS ME AND MY FAMILY!! And now we get to spend the night in a hotel! YAY! Because "apparently" the techs went home at... 4:30 in the afternoon. On a Saturday. That's some real good 24/7 emergency servicing right here!! Do not CALL! Do NOT CALL! DO NOT CALL!!

Stay away!! Needed a main-line cleaned, charged me $685, cleared line went one direction (clean-out…read moreto street) and left. Sure enough the next day it was clogged again, asked for $1850 to jet and camera going the other direction (towards the house from the access). $2650 to clear a line? really?!!

2 technicians, not 1, showed up at my house to remove a garbage disposal and cap it off which is…read morethe service I asked for. It was clear from the beginning that they were not sure of what they were doing so I started my stop watch. After 28 minutes I came into the kitchen and they were gone. More than an hour later they showed up back up and 20 minutes later they were done. I get the bill and I call to ask how many hours did they bill me The billed me for3 hours. When I initially explained what happened the person said that both were no longer with the company so she couldn't ask them. When I told her that I have cameras at my house and they were welcome to review them she then said, yes I see where there went to Home Depot for a part and it's at least an hour to/from there. It's exactly 7.4 miles from my door and just because she said they went to Home Depot I have no idea if they did or din't. I also said that it doesn't take 3 hours to change a garage disposal and that should have been a red flag on the bill. They could have gone to another job. She said they would discount the bill $50 but charging me for 3 hours when they were her less than an hour was more than fair because they normally charge $150 an hour. She said it was industry practice to charge the customer for time away from the job. If this is how they operate, they are deceptive and engage in deceptive practices with inexperienced technicians. Just Look at the other reviews. Don't use them.

We used the company for a plumbing inspection on a home under contract with 10 days due diligence…read more Inspection occurred on 2/9 and we were told we would have the DETAILED report by the next day, no problem. We received an invoice on 2/14 with a 3 sentence report. The plumber spent 30 minutes on property, charged us for 2 hours and the company didn't send an itemized invoice to show us where the extra cost came from. When we called, the woman shut down our questions with "it's industry practice, you pay for mileage from prior home to yours". Fine, but there is no way customers should be responsible for an hour and a half driving when the office is 18 minutes from the residence. Not only did they not get us detailed reports prior to the end of due diligence, but they over charged and didn't send an itemized report. We will not be recommending them to any of our friends.

Look no further than Next Level Plumbing for your plumbing needs! I had a drainage issue with my…read morekitchen sink and they were at my residence within 2 hours on a weekend. They are very professional and very knowledgeable and very respectful of your property. They knew exactly what the problem was and had my sink draining properly in no time. I highly recommend you give them a call for any of your plumbing problems. Their fees are very reasonable and I guarantee you won't be disappointed!!!

From the owner: Water heater repair, re-pipe, leaks and more call today for a quote.read more

After installing a dishwasher that didn't work, they came back to install a new one. He didn't…read moresecure the machine into the space and left the discharge hose dangling free, under the sink. He no longer answers his phone.

From the owner: Looking for top-notch home improvement services? Our skilled team offers professional plumbing,…read morepainting, & drywall installation. We're dedicated to delivering high-quality workmanship and transforming your space into something you'll love. Whether it's a leaky faucet, a fresh coat of paint, or a new wall we've got you covered. Contact us @ (843)783-0671 for reliable service that makes your home shine!

Tim and crew did all the plumbing work on our new carriage house built by Summerall Construction…read more From sinks, toilet, shower, sewer. Fantastic, on time, courteous, and professional.... Thank you! For guys that give a CRAP, go with TAP!!!

Super fast service!!!! Great job !!!!…read moreThey had no issues coming out right away to finish our kitchen remodel.