This is my favorite place to go get a massage. Very professional and the best massage therapists. I like to get 90 mins full body, the 90 min foot reflexology is also good but do the excellent prices, best to go full body. My friends love doing the four hand massage. I like to do girls gathering"spa day" here once a year while we all get massages at the same time then walk around downtown and grab lunch, Really, you can't go wrong. It's a gem of a place with great owners. I see some negative comments about tips, but it makes me appreciate the owner more for speaking up for fair tips and advocating for their staff. I always tip at least 30% (or more) because the therapists are the most skilled and really deserve it. read more

Let me start with that my massage was amazing, the atmosphere was relaxing professional very clean. Why not a 4 or 5 ? The lady in front is cold very cold, pushy and uncomfortably direct. They ask how much to tip which you shouldn't ask, should give receipt to decide how much willingly want to tip. Isn't that what a tip is? The lady in front points to a sign saying basically what we must tip through her nonverbal manners. I was coerced to giving more than I wanted because it was what was "recommended." I even think my therapist deserved what she wanted me to give but it was the approach ! I even asked her name so I can come back and request her because every therapist is very different and I would want to come for the same therapist and would go out of my way to fit her schedule but "they don't give out names, you get who you get." I only came here because I had a gift card and came from Hercules. I would only come back if I could get the same therapist and not have to deal with that lady in front. They all deserve the price they want but just set it at that price don't coerce a customer to "tipping" your minimum "recommendation." Set your prices with what you want minimally because the quality and service matches and just get rid of tipping altogether so a customer does not feel coerced and unsatisfied leaving. read more

I try to be understanding, especially when there may be a language barrier. However, I have concerns about how this business handles tipping expectations. The massage itself was excellent. In fact, I was so happy with my therapist that I thought I would likely become a regular customer and come in at least twice a month since I work on my feet all day. I tipped over 20%, which I felt was a generous tip for the service I received. However, after paying, I was directed to a sign suggesting that I should have tipped $20 and was encouraged to leave an additional $5 to bring the tip up to that amount. Not only did this feel uncomfortable, but it also felt like I was being shamed for not tipping enough, even though I had already tipped more than 20%, which most people would consider a standard and fair tip for good service. It's not that the therapist wasn't deserving of an extra few dollars--it's the way the expectation was communicated that rubbed me the wrong way. If the business wants to guarantee employees a certain level of compensation, that should be built into the service price rather than relying on customers to meet a specific tip amount. My suggestion would be to eliminate tipping altogether and simply advertise the true price of the service upfront. For example, if the goal is for the therapist to receive an additional $20 per massage, then charge $80 for the massage and clearly state that gratuity is included. This creates transparency, eliminates awkward tipping conversations, guarantees fair compensation for therapists, and ensures customers know exactly what to expect with no surprises. With how the situation was handled, I'm questioning whether the employee is actually receiving the full tip amount. Overall, it didn't feel transparent or trustworthy, and for that reason I will not be returning. read more

First impression of this place was really nice. Quiet and relaxing. I like how much detail they put into their decor along with the cute hearts in the paper towels covering the pillows. The massage was good with prefect pressure to work out my knots but kept it comfortable as well. If paying in cash they give a slight discount vs. paying with card. I got the 90 minute body massage cash $110 vs card $120. We decided to pay cash, I tried to offer $23 cash for tip but the lady returned saying oh we recommend $30 for tip. I found this to be very distasteful to recommend a certain amount of a tip, if there is a requirement then it should be included in the price. The massage was good so I did pay the $30, but I was uncomfortable with feeling bullied and pressured to tip a specific amount. While I was happy to provide a tip, I believe tipping should be a voluntary gesture of appreciation rather than something that is expected or required. Since I was very pleased with the massage, I asked the front desk for the masseuse's name so that I could request him again in the future. I was told that they do not provide the names of their massage therapists, although I was informed that there are only two male masseuses. I found this policy somewhat unusual, especially since I was being encouraged to leave a specific tip amount and had already determined that I enjoyed the service provided by this particular therapist. It would seem reasonable to allow guests to know the therapist's name so they can request the same person for future appointments if they choose. I will not return for more services at this establishment. Even though the services were good, I do not agree with specific policies that this establishment holds and would rather find another place that meets all of my needs. read more

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Came in for a prenatal massage that just felt like I was getting rubbed with oil. My massage therapist was very kind however the massage was very mediocre. Then after my massage, I ended up paying in cash and tipping 20% for a mediocre service. And the woman at the front showed me a sign stating $20 tip for good karma asking me to tip more. Never coming back to this establishment and I do not recommend it. read more

Went here for a post Mother's Day spa visit with my girlfriend and overall we had a great experience. The 90-minute massage was honestly 10/10 relaxing, professional, and exactly what we needed. The only thing that rubbed me the wrong way was the tipping conversation at the front desk afterward. We were told they "get $30 tips," which came out to about 25% of what we paid. I don't mind tipping for good service, but I do think expectations like that should be clearly communicated on the website or during booking so customers aren't caught off guard at checkout. Other than that, the massage itself was excellent. read more

Yan Spa & Massage - Amazing - Massage Near Me - Benicia, California

Another awesome massage at Yan's! They are very accommodating. Today I asked for my usual- 90 minute full body special request foot soak. Left here calm and rejuvenated. Cozy, zen vibes.. will be back again soon... read more

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I am only writing this review just so other people won't experience what my husband and I did on our recent visit. Each room is being divided by halfway wall, so whatever happens in the other rooms with other clients like loud snoring, very weird and uncomfortable noises as other clients are getting a massage.... Talking and laughing in the hallway) you will hear . It was so hard for me to stay focused and relax. The worst part is the girl YAN is having fun with this situation and laugh about . I have never seen such a rude and unprofessional with an aggressive behavior in my life. She is asking aggressively to sell you 90 minutes massage so she can charge you 30$ tips. Unbelievable how rude this woman was. She was literally making fun of me because I was about to leave the room because of all horrible sounds that client was making fun. Instead of apologizing for ruining my day she was laughing as nothing happened and aggressively asking for cash payments and 30$ tips. You have no idea how my whole day was ruined by her behavior! Thank you all for taking your time to read my comments. read more

Highly recommendable. From the moment you walk in, the ambiance creates a strong sense of relaxation. I've been to both locations, and the experience has been consistent. The massage therapists are worth every penny. However, my concern is with the woman at the front desk. I'm surprised her business practices have not been reported to the City of Benicia or the state. I enjoy the services so much that I even purchased the buy-10-get-1-free package (after my chiropractor recommended this place following a car accident). Unfortunately, my experience with the woman at the front desk has been really disturbing. She attempts to upcharge services and is very insistent about paying more money for the tip. I prefer to give my tip directly to the massage therapist. read more

I came in on short notice on a Friday night and they were very accommodating, which I appreciated. I booked a 60min 4-hands massage with 2 female massage therapists and it was honestly one of the best massages I've had. The therapists flowed really well together (like choreography), the pressure was perfect, and the hot stones felt amazing. The whole vibe from the music to the ambient lighting created the right atmosphere to fully unwind. Overall, it was a great experience from start to finish. I'll definitely be coming back again! read more

The place was not up to parr with cleanliness and hospitality. I would never go there again nor recommended this establishment to anyone I care for. I canceled my appointment after I walked in and spoke to the employee. They were very unprofessional, rude and not accommodating to say the least. read more

Yans accepts gift cards very happily. some businesses only like to sell them but Yans accepts them gratuitously and easily. we received two from a friend and just had the best couples massages! The owner is very friendly and is always happy to make appointments that are convenient for us. we usually get massages twice a month and we highly recommend them. read more

Before I retired, I was a massage therapist. So, you know, I was judging every move the MT made during my first massage here. And they did everything right! They are very professional and appropriate! The hot rock massage is the best! I got a full body massage cause our bodies need the full treatment at least once a month so we have good circulation and then good health. I read the reviews here and want to say: they don't want to give you the name of the MT because they want all MTs to give the same treatment. I've had a massage from 2 different MTs there are they are both incredible! Also, they don't want to overwork just one of the MTs. Which ever MT you get, you won't be sorry. Its worth it! And the prices are reasonable too! I highly recommend them. read more

This is my 3rd time coming here, always for a 90 min massage, they always get me in last minute, and I've had a great massage every time. The woman (owner?) at the front can be intense, but I feel like she just runs a really tight ship, and once I got used to that, it doesn't bother me anymore. She always asks what my expectations are, how hard a massage I want, how long on each body part, etc. it's very clean, the ambience is great. I come on off hours and every once in a while I can hear a little talking, but nothing to ruin my experience. I always pay cash, and I tip 20% because I've always had good massages...my checkout has always been pleasant....so that hasn't been an issue either. Will def keep coming back. read more

60-min massage $70 cash $75 (if credit card) $20 tip cash I like giving a $20 tip. This has been one of my go-to massage spots. I been here 3 times. I never waited for a massage therapist. They take walk-ins, but I would call just in case.  Their decor is tranquil. I love the live art with a waterfall. Even the restroom is relaxing. They give a mini bottle of water afterwards. I usually get a deep tissue massage. So far, each session has been good. Let them know if you want them to adjust the pressure. Always drink lots of water after getting a massage. I recommend this place. read more

I had a a fantastic therapeutic massage here that totally knocked out my chronic back pain. Best deal in town!

Had a great massage until the lady at the front desk ruined our experience. I'm fairly new to the area and have been looking for a masseuse. After my massage, I think I finally found him. The lady at the front desk would not give me his name. Instead, she just kept saying, "more money, more money," even though I paid in cash and left a decent tip. She did not need to be so rude. But even if I ignore her and choose to go back, how am I supposed to find the masseuse I like? read more

This place is super convenient for my husband since we live so close. The massages are great for what you pay, but I will say they are very pushy for tips. I always tip for services so its not problem but the pushiness makes you not want to, Lol. Overall great place though. read more

I highly recommend this place I've been here several times. It's clean quiet and the massage was amazing. That was seriously the best massage I've had in awhile! I felt sedated afterwards. The massage therapist worked out tons of knots I had in my neck and shoulders. Remember to tip. read more

Walked in and asked for 1 hour massage. Confirmed multiple times before heading back. Once finished I came out and Yan charged me for 90 minutes ($110) and insisted I asked for 90 minutes. I've been here multiple times and unfortunately as some of the reviews say, Yan is using questionable business practices. Knowing good and well that the customer can't track the time spent getting a massage. On top of the miscommunication, she continued to pressure for a tip higher than the 20% I still provided. This will probably be my last visit. read more

I don't write a lot reviews as I should but this place deserves one. There is a lot of different massage places in Benicia to go and it's probably a better idea to go to them instead of this particular parlor cause the lady at the front desk of Yan Spa #1 is very very SHADY and RUDE...! I went to the smaller Yan Spa #2 (1 block away) a month ago for my birthday and had a wonderful experience the gentleman at the front desk was amazing and the massage was fantastic in fact my daughter got me a gift certificate for 1 hour massage to go back on Father's Day so I finally got a chance to use it and boy did I regret going in to the Yan Spa #1 which I was kinda made to go there by telling me there was no availability at the Yan Spa #2 anyway the whole experience was a fiasco the lady at the front desk was very pushy to sell the 4 hand massage and when I disagreed she got upset but I did add on the 30 min foot massage. The massage was horrible and waaaay to hard and when I told the masseuse she's to strong she said "Thank you" maybe it was the language barrier but she was actually causing me pain and I was apparently making to much noises cause the lady at the front desk stormed in the room and told me to be quiet in a very very rude manner so when the massage was done I went to pay and to be honest I did not want to give any type of tip but I did give $20 anyways and the front desk lady kept insisting on $30 tip and was being ultra rude about it so when I told her why she told me to leave so I left and told her because of her I will never come back. So now it's been almost 5 days ago and I've basically been bed ridden since the massage until today I'm bruised in areas and finally starting to feel less sore and get back to life. This was a disaster experience and hope nobody else goes through it so I'm highly recommending NOT to go to Yan Spa #1 it's not worth the aggravation from the front desk lady especially when going there to relax. read more

Best experience ever Very professional. I will definitely recommend this place It's really good read more

Not a super memorable experience, the ambiance is not fancy, the spot clean, good basic services for a decent massage and price. Thank you. read more

my husband and I have been coming here for at least 8 years .. it is by far the best massage we have ever had !.. every time we come we have a 90 minute massage and every time it's been a 10 ...not only the best massage ever no matter who does it but the owner is so amazing .. we have tried other towns as we live in vacaville but nothing compares to Yan's .. very happy with the professional massages thanks for making our date nights special every time we come .. read more

I was skeptical @ the relatively inexpensive price, but the facility has a calming effect , the staff was wonderful, and the massage was amazing! I will definitely be a continuing client! read more

Very unhappy today. Was charged $140 for a 90 minute massage. The owner refused to give me money back and blamed the masseuse. Very unprofessional and I come here whenever I needed a good clean, sanitized massage. They lost a customer today. read more

Yan Spa & Massage - Prices - Massage Near Me - Benicia, California

this place is in benicia ca i dont live anywhere near there and had charges on my card from this place today 8/5/25! i called and told them they charged my card and they stated they dont use cards only cash and hung up on me. so professional! can you say scam!!!!!! Then they tried to charge my card again! read more

The best massage I've ever had. What a great place this is. Can't wait to go back!! I've had Karen and she was excellent! read more

Great massage, they focus on the placa that you tell them, beauty spa! Very quiet place and cozy

The owner is dishonest and the service is never consistent. $100 for hit or miss service ? No thanks. She charged my husband for two masseuses when he clearly saw one person in the room. read more

I was only there for maybe 40 minutes but my interaction was so upsetting I have to say something! She told me it was $50 for 30 minutes...tried to upsell me on an hour but I just needed a quick massage on my neck...went to pay and she says $55. I assumed she was including a tip. They offer to pay with cash app so I did that since it seems they want you to pay with cash. Then she starts rudely asking for a tip and saying she'll tell the guy I didn't like the massage. I told her I thought the $5 was the tip? Then she says I'm paying with a credit card so it's $55...cash app is not a credit card, it's the same as transferring cash! Then I asked her if a tip was required and she said yes...I said you can't require a tip. Then she starts trying to argue and tell me the tip is not for her. Why are you arguing with me? Advertise ONE price and people can pay that price! I still gave him an additional tip but she makes you not even want to give anything! read more

Service requested- foot massage I was talked into getting back and foot massage (only the men do foot massage and they won't be available for another 2 hours). I feel like they play games. Anywho I agreed to both. Upon leaving when I left a 15% tip, she pointed to the "karma board" that I should do $20 each which would be 30% each. I'll never come back to the manipulative games they play. If you do decide to go, DO NOT Let them manipulate you to give them 30% + tip. Reading reviews, same story from everyone manipulating customers to tip more to bring them good-luck. read more

It's a great place for massages but I went in and specifically asked for a foot massage - I clearly said I needed therapy for my aching feet and they totally ignored my request. I felt like when you go to a restaurant and order stesk but the bring you chicken. Not sure why Yan asks what we need but then ignores the request ! read more

I tend to think of things on a sliding scale - i.e. value for money and all that. So when my boyfriend and I decided to get a last minute couples massage, and Yan could take us, we were excited. We asked for 60 minutes and immediately, the owner / receptionist tried to upsell us. She asked if we wanted 90 minutes, and despite us saying no thank you, she asked two more times (a bit annoying). The experience itself was fine/good, and overall a good value at $130 for two people for a full hour. The room looked clean and the ambiance was fine as well and we couldn't hear any noise. My boyfriend said that his massage started out a little uncomfortable, but got better, and mine was mostly good as well. When we were done and went to pay, there was a note to tip $10 for an hour of service for good karma. So when asked to add a tip, I said, of course, add $20. At which point, the receptionist / owner stated that usually for good service for an hour, people tip $20, and if we felt it was good, we should do that. I mean, that's fine, but still felt really really awkward. So sliding scale: pretty economical for a couples massage, but the customer service and desire to upsell and uncharge was a bit of a weird experience. read more

Just had my first massage here. WOW! Mia was great! She was professional and respectful. I will go back.

The massage was great- it was the customer service afterwards that was tacky. The stars are for the massage, if that was bad it would get 1 star... sadly the receptionist left me not wanting to come back here. After my hour massage ($100) I was pulling out cash for tip and paying with a card. She told me that my tip wasn't enough and the minimum Amount I should leave is $30 for gratuity and she will add more charge to my credit card payment. I said not to add more and replied "25%" and she said no the minimum for tips should Be $30. I was appalled and shocked. Gratuity is not mandatory as I try to tip as much as I can. She tried adding more money on my bill and if I didn't stop her she would have. (I had more cash and I did add more tip but am now thinking I should have said reasons why I wasn't go in to tip more.) The company raised the prices (I get that as businesses cost money to run) but why not automatically include gratuity in cost listed, if you are going to shame people for leaving what they can. read more

I highly recommend this place. My wife and I have been enjoying Yan spa and massage for years. The massage therapists are experienced and professional. If you're looking for a great massage this is the right place. read more

This place is amazing. They are super strong hands. First place Iv ever had to ask them to make it a little softer. Great technique. This is definitely our new go to spot!! read more

I have been coming here for about 5-6 years.. whoever I get to do my full body massage is always good.. I especially love the reflexology foot massage. Always puts me to sleep! A hidden gem in downtown Benicia California! read more

Wow! I called them for a foot massage. They couldn't accommodate my request for a specific time. I ended the call & now they are stalking me! read more

Yan Spa & Massage - Called me 4 times with in 10 minutes from 3 different phone numbers. - Massage Near Me - Benicia, California