The place was really bright and clean! I went late at night and felt very safe. Would consider…read moregoing for future needs.

I tried calling a few times before going my first time during the day, but no one answered. No one…read moreavailable to help when I arrived at 7p weekday. Racism alive here as ai asked another person so for help. They acted like I was invisible accept a slight glance my way. I'm a white 51 year old woman simply who asked for help of a young dark man. Being friendly didn't matter. The app didn't work, so now I have $10 on the app I may use someday at another location. The machine did not disperse the soap into my laundry. Some Asian women were very helpful and I saved another Asian woman who was about to use the machine I did after I was done. I offered my concern. I filled out card to have them be aware of machine concern. We'll see if they check the box the box to put cards in. If so, I will have another $10 on the app that I hope will work somewhere someday. I only went their to use a large commercial washer for my mattress topper. I believe the washer would have done an amazing job if it dispensed my soap. Very clean location! They need to replace paper towels at the sink!

They have top loaders, triple front loaders, and a couple of huge ones. Normal dryers. Machines…read moretake quarters or tokens; change machines take 1, 5, 10 or 20 and give tokens. Clean, with lots of work tables. It would be nice to have "double load" front loaders available, but otherwise, this place is great!

Local. Convenient. Affordable. Typical laundromat. Changes bills into tokens; not quarters. But all…read moremachines take both.

I started using Megawave approximately a year ago and would recommend it. Clean, convienent…read morelocation, friendly staff. Just recently, I was able to kill two birds with one stone with a great parking spot to boot during this years Raspberry Parade. It was ideal to do my laundry and watch the parade. Too hot, no problem, the laundry mat was cool inside. I would say and this is not reflexive on Megawave but customers should be more considerate and not leave their laundry in machines unattended for hours. That can be irritating when it is a busy day. Overall experience has been great.

Mid dryer load and the machine stopped working because the lint needs to be cleared. No staff here…read more I go to the desk and there is a number listed on a paper taped to the counter. I call. It's to a church that sponsors this location. Why is the only contact posted in a laundromat to a church. It makes absolutely no sense. Utterly useless. Jesus was of no help

Awesome!! Very clean compared to other laundromats I've been to. One of the machines wasn't working…read moreproperly, it kept shutting off while drying, and the guy manning the store came over to trouble shoot with no luck so he gave us a different machine to use at no cost. Other patrons keep to themselves, children are looked after and not running around, good area with food places super close too!

The service in this laundry continues to deteriorate and may be the last time we are here. We will…read morewait until the new laundry opens in Crystal. Too many machines are out of order. Too many machines take credit cards only. Even the two change machines are not working. I just suggested to another customer he walk the block to the TCF to get change to do laundry. One of the change machines has been out of order for at least three weeks the last time we were here. There is water all over the floor near one of the washers; this has been a constant problem for years. There is no soap in the Ladies room and no paper towel in the Men's room. This used to be the laundry we preferred because of the $1 discount on most machines on Monday and Wednesday. From now on we will drive the extra few miles for a more reliable laundry.

I went here because my washer broke last week. It was my first time using a laundromat and I was…read morevery confused about how it all worked. A kind employee named Jon approached me and showed me how to use everything. He walked me through all the steps and gave me guidance on how to use the machines and which machines to use for the size of the laundry load I had. He was amazing and made the whole experience so simple and easy!

The owner or his son are always there. They're approachable and friendly. The place is kept clean…read moreand the machines are well maintained. I've done my laundry here twice a month for more than a decade even though there are options closer to home. I highly recommen.

Spacious for a laundromat. Clean, lots of large folding tables lined up to provide tons of surface…read morearea with shelving underneath to make space that much more accessible to guests. So long as you don't have strong preference for standalone folding space away from other guests, you're good. There's more than enough room to spread out otherwise, so you're still good either way. In fact, the only thing that I'd see deterring guests is its popularity with the Middle Eastern community. Don't be racist, and you'll be dandy. Simple enough. Not sure whether the largest washers in this laundromat match up to our even surpass the ones at nearby Suds, which had operating issues the owner had no intention of fixing, according to an employee who himself got fed up with attempting to feed $9 into the coin slot that jammed up with every single quarter. Had left the last place with damp items after the attendant was impatient to close after assuring I'd be given time to dry everything considering the fiasco that led to the late start to the wash. But the machines here work, the space is very clean, the overall feel and function were thoughtfully designed, and the technology modern: No more coin jamming! Overall win.

Love this place. Very clean, staff is very helpful when problems arise, and the prices seem…read morereasonable. Once my washer broke and the attendant quickly switched me over to a new machine and had backup of my detergent I use. Another time, another attendant "reset" my washer I had loaded up with quarters and it worked fine afterwards. Go early or late if you want to avoid crowds....

We were having our laundry room remodeled and everything had piled up. It was awful! I reached out…read moreto Cassandra at Hamper Time and was amazed at the wonderful service and quality of work. Our clothes were picked up and returned on the same day, and we aren't even in St Paul! The items were pristine and perfectly folded. They even matched socks that hadn't been matched in far too long! Our comforter soiled by our dog was like new. Thank you! The communication was excellent and the price was so fair. I will be using them even after the laundry room is done, just to treat myself. So impressed!

First time here and we're very impressed. The place is clean, they have a wide variety of washer…read moresizes all in excellent shape and reasonably priced. The staff is very friendly and helpful. We will definitely be back!

No attendant - the entire time I was there today (Sunday, which I'd imagine is a popular day for…read morelaundry), there was a sign where the attendant should be saying they were on a 30 minute break -- for over an hour and a half. Many machines broken, no instructions for how to change temp of washing machines, unclear how much the charge was if using debit card, full of broken machines. There must be a better place.

it had been quite awhile since i had come here and was pleased with the improvements in the entire…read moreexperience. patrick was such a help, he went above and beyond to ensure that my service was complete. the place was so much cleaner, and less stressful in general. i was so pleased i had to make sure to review this since i know that this place has gotten a bad rap in the past. thanks so much for your kindness and care! much valued and appreciated.