Would NOT recommend! There is a new owner. The former owner/seamstress was fantastic to work with…read more This one is not! Poor-quality work. They said they would make it right by reimbursing the bridesmaid dresses that were ruined, and then they went back on their word. They do not have integrity! Save yourself a lot of time, heartache, and frustration by going elsewhere.

I came here based on a friend's recommendation, as she has been going here for years and always had…read moregreat experiences. I was hoping for the same, but unfortunately, this was my first and last visit. I brought in a custom performance outfit that includes detailed beadwork, structured fabrics, and multiple components something that can be challenging to alter if you're not familiar with how these garments are constructed. I explained what I needed adjusted for my daughter's outfit. When the owner suggested folding and sewing over the shoulder area due to the lack of a seam, I felt hesitant but continued to listen as she pinned adjustments using safety pins. After thinking it through, I decided to hold off and possibly return on a later day. When I communicated that, the owner responded, "why did you waste my time?" I was caught off guard, as that was never my intention. I apologized, but her demeanor quickly changed and became unprofessional. I understand that time is valuable, but as a customer especially when dealing with a delicate, custom piece I believe it's reasonable to ask questions or change my mind. At that point, I didn't feel comfortable leaving my daughter's outfit there or moving forward with the service. Even as I helped remove the pins and apologized again, my outfit was dropped onto the floor on top of my bag, and I was once again told I had wasted her time before she walked away. Additionally, I was only given an estimate, with the final price to be determined later, which added to my hesitation. I truly wanted to find a place closer to home, but this experience made that difficult. I hope this feedback encourages a more understanding and professional approach with future customers.

Ventured here as I was supporting West 7th small businesses. Have you ever seen a drive up / drive…read morethrough dry cleaner? My either. Pilgrim makes it convenient for those on the move, those with kids, or those who want to skip the indoor interaction. Pilgrim makes it easy to drop and pick up items and has fair and reasonable pricing. Thank you!!

Had several items dry cleaned here including business clothes, down comforters, and dresses. They…read morehave been great and very happy with my visits there.

Horrible business and people. They charged me $200 to clean my rug and sent it back completely…read moredestroyed. Literally shredded apart. They then refused to refund me and mocked me. Disgusting, dishonest place!

BEWARE!!!!!!!!!!!…read more This place rips people off they have charges that really do not exist and will not refund if you use a credit card for payment. WATCH YOUR RECEIPT AND DO NOT CONTINUE BUISNESS WITH THEM.

We were having our laundry room remodeled and everything had piled up. It was awful! I reached out…read moreto Cassandra at Hamper Time and was amazed at the wonderful service and quality of work. Our clothes were picked up and returned on the same day, and we aren't even in St Paul! The items were pristine and perfectly folded. They even matched socks that hadn't been matched in far too long! Our comforter soiled by our dog was like new. Thank you! The communication was excellent and the price was so fair. I will be using them even after the laundry room is done, just to treat myself. So impressed!

First time here and we're very impressed. The place is clean, they have a wide variety of washer…read moresizes all in excellent shape and reasonably priced. The staff is very friendly and helpful. We will definitely be back!

Although this shop badly needs an interior and exterior paint refresh, the tailoring is excellent.read more

I left a bed spread and mattress pad for repair on 11/26/25, and went to pick it up yesterday…read more(2/27/26 - yes, I had forgotten that I dropped it off for repair). The bed spread belonged to my parents, so is old, but in truly great shape aside from a hole (approximately 2" x 3") that had developed. The mattress pad is much newer, and simply needed mending along one seam at the corner. The woman who was there could not locate my items and motioned to me to step to the back of the shop to see if I could. I found both items on the floor in a pile of dirt, not yet repaired. In all of the time they had been there, nothing had been done with either item, nor had anyone from the business bothered to call me to discuss. And even worse, my bedding items were left on the floor, in dirt. It is needless to say, but I will never use this business again, and would strongly recommend against it.

Pleasant and prompt. Azure is great. Quality cleaning plus…read moreorganic suckers and organic tea. First class!

The service is great with friendly people. It's great they have long hours and even open on…read moreSunday! The hangers are also awesome. I save them up and then bring them back when I have a bunch.

Not sure where to start... but seriously they need to get their a game together . I was there last…read moremonth and had a very oily stain on one of my husbands pantsuits and it was awful to see it afterwards

Their pricing is extremely high - $36.95 for dry-cleaning a casual, knee-length dress. Online…read morepricing shows $26.39. Will not return to this store.

The large sign was still in the parking lot but the business has been closed for what looked like…read morequite a while.

Public beware: the staff wear masks only when someone walks through the door. It does no one any…read moregood if the staff whips off the mask when a customer exits, then fumbles to put it back on only once the bell above the door jingles again: thanks for exposing us to all the germs you were able to spew uninhibited into the air for the past half hour! Horrible, horrible business practice. This really is a derelection of responsibility to the community.