I've been coming to this location for about a year. The laundromat is always clean and there are…read morealways plenty of machines. I like using the app and that you get a discount for using it. So nice to not have to mess around with coins. It would be nice if the QR code was a little larger to start the machine, it's small and hard to scan sometimes.

I needed a place to wash a king and a queen size comforters. After Google, I decided to check out…read moreTumble Fresh Coin Laundry. The place had OK amount of traffic on a Friday summer afternoon. There was probably under a dozen people doing laundry; some waited while others drop off and left. There was a wash and dryer for every load size. Washer range from $3.75, $4.75, $6.00, $9.50, $12.00, and $20. Dryer cost from $2.75-6.00. There is an app, but even a tech savvy millennial like me couldn't get it to work so I ended up using my credit card instead. There was one employee who maintain the area. The atmosphere was quiet, which was nice. AMENITIES: There were vending machines available for snacks and sodas. There are about 7 laundry cart and folding stations. Lots of benches and seating area. They have soap vending machine available, change machine, and ATM. Restroom is also available. They have outlets with USB plug-in throughout seating area. They also have an outdoor vacuum to clean your car while you wait. Decent amount of parking. Wash took about 26 minutes for a $12.00 machine and dryer took about 31 minutes for a $4.00 machine. 4/5 stars because there was mold-like when I retrieved my wash. I checked the others, it didn't look dirty. It may look that way because it was wet. Overall, I would come back for large wash. I spent $32 for my two comforters and waited slightly over an hour for it to be done.

Awesome coin laundry! Yesterday, I needed to go to a coin laundry since the one at my condo was…read moredown. I looked on Yelp on where I could go that would take credit cards, since I don't log around cash and even if I did, the cost of a load of laundry these days costs $3.00 or more which would mean a lot of quarters! The laundromat at my condo thankfully switched to the use of credit card a year ago, and I can't imagine going back to coins. New Hope Coin Laundry uses digital payments with Laundroworks and DexterPay. Just load the app or use a laundry card. Very easy! Awesome. Thank you, New Hope Coin Laundry!

The machines themselves are clean from what I saw, the place was messy, newspapers and leftover…read morefood left by the customers. Sad to see how people treat places provided to them for their basic needs. There was a man digging out of the trash in front for food to eat, I found that unsettling and sad. I wouldn't blame the company as I arrived at 10pm on a Friday night, but it is worth noting my experience.

Awesome!! Very clean compared to other laundromats I've been to. One of the machines wasn't working…read moreproperly, it kept shutting off while drying, and the guy manning the store came over to trouble shoot with no luck so he gave us a different machine to use at no cost. Other patrons keep to themselves, children are looked after and not running around, good area with food places super close too!

terrible customer service . took my money but did not start . I asked and told the old lady several…read moretimes that it took my money but it did not start. she told me the bank took it but they didn't blah nonsense . all I wanted was for them to at least start it since the money was taken out of my account. they did not want to do that. lady told me "sometimes you gotta press it twice" press it twice ? when the instructions say press the button once for it to start. 0/10 experience for my first time ever going to a laundromat .

I went here because my washer broke last week. It was my first time using a laundromat and I was…read morevery confused about how it all worked. A kind employee named Jon approached me and showed me how to use everything. He walked me through all the steps and gave me guidance on how to use the machines and which machines to use for the size of the laundry load I had. He was amazing and made the whole experience so simple and easy!

The owner or his son are always there. They're approachable and friendly. The place is kept clean…read moreand the machines are well maintained. I've done my laundry here twice a month for more than a decade even though there are options closer to home. I highly recommen.

No attendant - the entire time I was there today (Sunday, which I'd imagine is a popular day for…read morelaundry), there was a sign where the attendant should be saying they were on a 30 minute break -- for over an hour and a half. Many machines broken, no instructions for how to change temp of washing machines, unclear how much the charge was if using debit card, full of broken machines. There must be a better place.

it had been quite awhile since i had come here and was pleased with the improvements in the entire…read moreexperience. patrick was such a help, he went above and beyond to ensure that my service was complete. the place was so much cleaner, and less stressful in general. i was so pleased i had to make sure to review this since i know that this place has gotten a bad rap in the past. thanks so much for your kindness and care! much valued and appreciated.

It was a perfect experience! The place is clean and the bathroom is clean, you can use a card to…read morepay instead of just coins, all of the machines are working, it's quiet. I thought it was great!

My name is Dylan, I just spent the last 2 hours in the laundry mat in Roseville called "Roseville…read moreLaundry". I was subject to a concerning issue. I paid the 7$ plus an extra dollar for the "extra rinse" cycle on washer number 13.. 8$ already seemed like a lot of money, but it also gave me an expectation for quality service... come to find out, I went to the gas station across the street and the whole time I was gone my clothes were not being washed. In fact the money was taken and the machine had an "error".. what a bummer... not to mention I had to pay an extra 7$ for the washer to release the door so I could get my clothes out of the washer. That was trouble for me, I'm a college student and live in the city so I imagined that this was gonna take a huge toll on my schedule. What bothers me the most is that I had to pay another 7$ to wash them again. Because the first two times the machine didn't work!.. but they sure got my 22$ real fast. My biggest concern though is that I tried calling the company 20 times while my clothes were stuck to have literally no answer at all. So now I'm out 22$ a huge amount of time, and I had to pay to dry them too! I'm not a happy customer at all. Not only will I never come back or recommend this place to anyone, I will be calling all week until i can talk to someone professional. I would except a full refund. The one thing I can't get back is my time. However, something has to change. When I did call there were no options to leave a voicemail: the voicemail box was completely full. This shows me that these guys have had similar calls and refuse to note them or address them, or even answer the calls. I'm concerned for the integrity of this business.

I started using Megawave approximately a year ago and would recommend it. Clean, convienent…read morelocation, friendly staff. Just recently, I was able to kill two birds with one stone with a great parking spot to boot during this years Raspberry Parade. It was ideal to do my laundry and watch the parade. Too hot, no problem, the laundry mat was cool inside. I would say and this is not reflexive on Megawave but customers should be more considerate and not leave their laundry in machines unattended for hours. That can be irritating when it is a busy day. Overall experience has been great.

Had an issue with some coins not working, but the cleaner on site was helpful and made the fixread more

Love love love this super clean laundromat! I always come…read morehere when I have blankets and comforters that cannot fit in my own washer/dryer. They have a ton of machines of all sizes and they make it so easy to use either cash or a plastic card. They also have a couple vending machines for laundry supplies and snacks. Lots of chairs, laundry carts and lots of tv screens! Def recommend!

Terrible customer service. I paid for a wash hit the start button put the machine locked the washer…read moredoor and said there was an error. I called the customer service line, and they said it may be a whole business day later that I even get a call. My clothes that I need this afternoon are unavailable. No instant refund, and no one urgently coming to give me back my property. Completely unacceptable. if your equipment or services impact peoples time, money, or property, you need to be able to addressed an amend any problems immediately, not when it's convenient for the company.