I'm constantly running into an issue here, machines out of order, no sign showing that it is i…read moredon't understand this is one if there biggest machines.....

I understand things happen but customer service is key in my book and I've tried multiple times to…read moreresolve issues with machine either over changing my card or not working properly or sometimes both " they are slow or don't respond at all that to me is poor business ethics I'll most likely search elsewhere to spend my money.

Everything! Machine broken and doesn't wash clothes clean..no one is ever there if you have…read moreissues.. I lost 7.50 and I haven't gotten a call or text since I left the information there..just horrible!!

Horrible place to go. Dryers start on fire regularly and started my clothes on fire. Machines are…read morealways out of order and it is impossible to get ahold of someone if you are having issues.

The place was really bright and clean! I went late at night and felt very safe. Would consider…read moregoing for future needs.

I tried calling a few times before going my first time during the day, but no one answered. No one…read moreavailable to help when I arrived at 7p weekday. Racism alive here as ai asked another person so for help. They acted like I was invisible accept a slight glance my way. I'm a white 51 year old woman simply who asked for help of a young dark man. Being friendly didn't matter. The app didn't work, so now I have $10 on the app I may use someday at another location. The machine did not disperse the soap into my laundry. Some Asian women were very helpful and I saved another Asian woman who was about to use the machine I did after I was done. I offered my concern. I filled out card to have them be aware of machine concern. We'll see if they check the box the box to put cards in. If so, I will have another $10 on the app that I hope will work somewhere someday. I only went their to use a large commercial washer for my mattress topper. I believe the washer would have done an amazing job if it dispensed my soap. Very clean location! They need to replace paper towels at the sink!

No attendant onsite. Change machine stealing money. I used machines 15 and 16 had to pay $21. I put…read more$5 in change machie got $4 back. Put $20 in got $19.50 back.

This place is fairly clean more like a emergency situation. I never seen the laundromat that have a…read moreset price for their dryers way too expensive no way to get in contact with anyone if anything goes wrong won't wash here again.

Laundromat is fine, but I was verbally attacked by a woman while I was checking my laundry. She…read moretold me I was lost and didn't know what I was doing. She was doing her laundry and was very hostile and belligerent. I will not come here again. I don't come to do laundry to be verbally assaulted

I went to a laundry mat near my house before this one. The one near my house did not have an ATM or…read moretake any car payments. So I looked on Yelp and found this laundry mat that said it takes card payments. It was a relief for me because I didn't have to drive to the bank to take out money. When I got there, I tried 4 different washing machines and all 4 did not work... I decided to just take cash out the ATM which charged me $3. I don't see a point of having machines that take card payments when they don't work. Other than that the place was clean and they have one bathroom for people to use.

Worst laundry experience ever!!!!!! Broken machines!!! Mice…read morerunning around!!!! Dryers are iffy!!! Very nasty!!! Creepy guy came in and I was moving a load of soaking wet clothes to another machine because the one I was using didn't finish it's cycle and He said that he worked there and he started asking me very personal questions about my life!!!! Was very uncomfortable!!! Will never ever ever go there again!!!!!!

Stopped at this laundromat because it was on our route of running errands but was disappointed…read more Walking in the place smelled like a damp mildewy basement with a cat box in the corner. I never found a cat box there but it's kind of smells like it there should have been one. The machines were kind of old and gross too. Two of the dryers I used, which cost a whopping $0.25 per 5 minutes did not have heat. Overall the place served its purpose, but there are much better laundromats just 10 minutes away.

First time here and we're very impressed. The place is clean, they have a wide variety of washer…read moresizes all in excellent shape and reasonably priced. The staff is very friendly and helpful. We will definitely be back!

We were having our laundry room remodeled and everything had piled up. It was awful! I reached out…read moreto Cassandra at Hamper Time and was amazed at the wonderful service and quality of work. Our clothes were picked up and returned on the same day, and we aren't even in St Paul! The items were pristine and perfectly folded. They even matched socks that hadn't been matched in far too long! Our comforter soiled by our dog was like new. Thank you! The communication was excellent and the price was so fair. I will be using them even after the laundry room is done, just to treat myself. So impressed!

I do my laundry here even though I live in a different location. It's small, but it's clean and the…read moreowners and people that use the facility are extremely nice considerate. I'm at the owner and ask her questions and she was a very pleasant person to talk to. The bathroom wasn't working there but they have since fixed that and I highly recommend using their facility!

The staff is always helpful.To help you get your bags of laundry in the building. But the signs…read moresay wear masks . There were 5 people that were not wearing masks. So I had to take my clothes out of the washer back into my car. To another laundry matte. I would have used many machines. I am over 65, cannot afford to get sick.The employee did not say a word to that whole family and one other person to put on a mask. I have been going here for a year. Each time I come there r people who do not want to wear masks. I would like to come back as it is close to my house and food shopping. But now no way. Please, enforce the mask law.

Clean facility, kind staff, and speedy machines. I was in and out in just over an hour to wash and…read moredry my comforters. I appreciated the automatic entrance door so I didn't have to fumble with my baskets. It's worth noting that, per their website, they're open 7 days a week from 6:00a.m. to 11:00pm. If you see limited hours on Yelp/Google, you are likely looking at the dry cleaner hours (within the same building). Note: it can be a little weird to access due to the one way highway. If you're coming from the East, I'd recommend taking Main Street through downtown Elk River.

Amazing laundromat. Clean and I felt safe waiting for my laundry. They have an ATM and you can get…read morechange for the machines. Also sells detergent and usually has staff there to help.