The place was really bright and clean! I went late at night and felt very safe. Would consider…read moregoing for future needs.

I tried calling a few times before going my first time during the day, but no one answered. No one…read moreavailable to help when I arrived at 7p weekday. Racism alive here as ai asked another person so for help. They acted like I was invisible accept a slight glance my way. I'm a white 51 year old woman simply who asked for help of a young dark man. Being friendly didn't matter. The app didn't work, so now I have $10 on the app I may use someday at another location. The machine did not disperse the soap into my laundry. Some Asian women were very helpful and I saved another Asian woman who was about to use the machine I did after I was done. I offered my concern. I filled out card to have them be aware of machine concern. We'll see if they check the box the box to put cards in. If so, I will have another $10 on the app that I hope will work somewhere someday. I only went their to use a large commercial washer for my mattress topper. I believe the washer would have done an amazing job if it dispensed my soap. Very clean location! They need to replace paper towels at the sink!

I've been coming to this location for about a year. The laundromat is always clean and there are…read morealways plenty of machines. I like using the app and that you get a discount for using it. So nice to not have to mess around with coins. It would be nice if the QR code was a little larger to start the machine, it's small and hard to scan sometimes.

I needed a place to wash a king and a queen size comforters. After Google, I decided to check out…read moreTumble Fresh Coin Laundry. The place had OK amount of traffic on a Friday summer afternoon. There was probably under a dozen people doing laundry; some waited while others drop off and left. There was a wash and dryer for every load size. Washer range from $3.75, $4.75, $6.00, $9.50, $12.00, and $20. Dryer cost from $2.75-6.00. There is an app, but even a tech savvy millennial like me couldn't get it to work so I ended up using my credit card instead. There was one employee who maintain the area. The atmosphere was quiet, which was nice. AMENITIES: There were vending machines available for snacks and sodas. There are about 7 laundry cart and folding stations. Lots of benches and seating area. They have soap vending machine available, change machine, and ATM. Restroom is also available. They have outlets with USB plug-in throughout seating area. They also have an outdoor vacuum to clean your car while you wait. Decent amount of parking. Wash took about 26 minutes for a $12.00 machine and dryer took about 31 minutes for a $4.00 machine. 4/5 stars because there was mold-like when I retrieved my wash. I checked the others, it didn't look dirty. It may look that way because it was wet. Overall, I would come back for large wash. I spent $32 for my two comforters and waited slightly over an hour for it to be done.

Awesome coin laundry! Yesterday, I needed to go to a coin laundry since the one at my condo was…read moredown. I looked on Yelp on where I could go that would take credit cards, since I don't log around cash and even if I did, the cost of a load of laundry these days costs $3.00 or more which would mean a lot of quarters! The laundromat at my condo thankfully switched to the use of credit card a year ago, and I can't imagine going back to coins. New Hope Coin Laundry uses digital payments with Laundroworks and DexterPay. Just load the app or use a laundry card. Very easy! Awesome. Thank you, New Hope Coin Laundry!

The machines themselves are clean from what I saw, the place was messy, newspapers and leftover…read morefood left by the customers. Sad to see how people treat places provided to them for their basic needs. There was a man digging out of the trash in front for food to eat, I found that unsettling and sad. I wouldn't blame the company as I arrived at 10pm on a Friday night, but it is worth noting my experience.

Love love love this super clean laundromat! I always come…read morehere when I have blankets and comforters that cannot fit in my own washer/dryer. They have a ton of machines of all sizes and they make it so easy to use either cash or a plastic card. They also have a couple vending machines for laundry supplies and snacks. Lots of chairs, laundry carts and lots of tv screens! Def recommend!

Terrible customer service. I paid for a wash hit the start button put the machine locked the washer…read moredoor and said there was an error. I called the customer service line, and they said it may be a whole business day later that I even get a call. My clothes that I need this afternoon are unavailable. No instant refund, and no one urgently coming to give me back my property. Completely unacceptable. if your equipment or services impact peoples time, money, or property, you need to be able to addressed an amend any problems immediately, not when it's convenient for the company.

It was a perfect experience! The place is clean and the bathroom is clean, you can use a card to…read morepay instead of just coins, all of the machines are working, it's quiet. I thought it was great!

My name is Dylan, I just spent the last 2 hours in the laundry mat in Roseville called "Roseville…read moreLaundry". I was subject to a concerning issue. I paid the 7$ plus an extra dollar for the "extra rinse" cycle on washer number 13.. 8$ already seemed like a lot of money, but it also gave me an expectation for quality service... come to find out, I went to the gas station across the street and the whole time I was gone my clothes were not being washed. In fact the money was taken and the machine had an "error".. what a bummer... not to mention I had to pay an extra 7$ for the washer to release the door so I could get my clothes out of the washer. That was trouble for me, I'm a college student and live in the city so I imagined that this was gonna take a huge toll on my schedule. What bothers me the most is that I had to pay another 7$ to wash them again. Because the first two times the machine didn't work!.. but they sure got my 22$ real fast. My biggest concern though is that I tried calling the company 20 times while my clothes were stuck to have literally no answer at all. So now I'm out 22$ a huge amount of time, and I had to pay to dry them too! I'm not a happy customer at all. Not only will I never come back or recommend this place to anyone, I will be calling all week until i can talk to someone professional. I would except a full refund. The one thing I can't get back is my time. However, something has to change. When I did call there were no options to leave a voicemail: the voicemail box was completely full. This shows me that these guys have had similar calls and refuse to note them or address them, or even answer the calls. I'm concerned for the integrity of this business.

Awesome!! Very clean compared to other laundromats I've been to. One of the machines wasn't working…read moreproperly, it kept shutting off while drying, and the guy manning the store came over to trouble shoot with no luck so he gave us a different machine to use at no cost. Other patrons keep to themselves, children are looked after and not running around, good area with food places super close too!

terrible customer service . took my money but did not start . I asked and told the old lady several…read moretimes that it took my money but it did not start. she told me the bank took it but they didn't blah nonsense . all I wanted was for them to at least start it since the money was taken out of my account. they did not want to do that. lady told me "sometimes you gotta press it twice" press it twice ? when the instructions say press the button once for it to start. 0/10 experience for my first time ever going to a laundromat .

This place is amazing , clean , lots of lights and a change machine that's stocked with laundry…read moresoap right beside it. The giant fast machines made my day and the cost was a little higher however I was out of there in an hours time.

I thought I would try out this laundromat since I drove past it a few times since I always stop by…read moreMarshall's or Sally's. I'm quite impressed by the place. I'm way more impressed with the dryers. I out about one quarter (or two can't recall,) and got about 30 mins worth of drying time! I've seen other places for only 10 mins or so. In addition, the machines does take card too... I think washers only? The facility is clean, which is a plus! I'll come back here to wash my bedsheets again!

To management It' doesn't take much to clean the place once…read morea day or two. You make good money as the place is usually occupied Fix your vending machines so someone who needs soap can buy it. Wipe machines down occasionally Thank you

Hometown goodness. Clean, oversized washers and dryers, easy in and out…read more Took some oversize dog beds to wash - too easy. Needed some dryer softener towelettes, but the vending machine was broken :-(