Leaving a review for something as personal, emotional, expensive, and time-consuming as fertility…read moretreatment is difficult. However, I have nothing but positive things to say about this office and everyone who works there. Dr. Lee was always very straightforward in his approach and took the time to thoroughly explain everything during my first visit. He gave me the option to try IUI before moving on to IVF, and while I can now look back and say IUI ultimately wasn't successful for me, I truly appreciated that he presented all of my options, educated me on each path, and allowed me to move through my fertility journey at my own pace. The procedures he performed were much easier than I expected, and he was always encouraging and supportive throughout the process. Fion - the absolute best of the best. There is no way I could have made it through this journey without her as my nurse practitioner. Her bedside manner is exceptional. She explained everything thoroughly at every visit, answered every question I had, and never once made me feel rushed. I came into the office crying more than once, and she showed me more kindness, patience, and support than some of my own family members. She was incredibly gentle, compassionate, and even tolerated all of my nervous jokes and comments when I was trying to distract myself from being scared. The only thing I would change is having her become a labor and delivery doctor so she could deliver my baby! The staff deserves endless praise. Getting appointments was always incredibly easy. Out of the 30+ appointments I had, I think the longest I ever waited was about eight minutes--and that was because I arrived early. Every lab draw was quick and painless. I always received prompt phone calls with results, and any necessary paperwork or emails were sent right away. Rosa, Julie, and Natalie are absolute heroes. Jennie in billing was a lifesaver. I went through two different insurance plans that advertised IVF coverage, but navigating the actual benefits was a nightmare. Jennie was incredibly patient and helpful throughout the entire process. She took the time to explain my charges, clarify what insurance was actually covering, assist with rebilling when needed, and make sure everything was processed correctly. When you're going through something as intense and emotional as infertility treatment, the last thing you want to stress about is insurance. Jennie made that part of the journey so much easier. Everyone's body, mind, and fertility journey is different, but I genuinely believe the team here has the knowledge, compassion, and patience to support anyone who walks through their doors. I'm happy to say that our baby boy is due in March 2023, and if we need help growing our family again in the future, there is no question that we will be returning to this office. Thank you to everyone on the team for helping make our dream come true.

I would recommend this clinic if you are starting out in your infertility journey and not yet ready…read morefor IVF. I had an overall positive experience with fertility meds and IUIs here, even though I did not get pregnant. If you are, however, considering IVF, I would look elsewhere. The biggest con was that this clinic doesn't have an in-house lab and instead all testing and procedures are done at a 3rd party lab and hospital. While there's nothing inherently bad about that, I preferred a clinic that handled everything in-house (better quality control, ease of scheduling, cost effective). I did also research the lab they work with and there were some lawsuits I found that made me weary of their quality control. While Dr. Lee is clearly knowledgeable, he did leave it up to me to decide if we wanted to move forward with an IUI when I had 9 mature follicles. He advised me of the risk of multiples and my husband and I made the decision to skip the IUI, but it was odd that the Dr let us decide. Most clinics would not move forward with even a third of the mature follicles I had. Funny story, I ended up pregnant and giving birth to twins anways - at a different IVF clinic with just one embryo that split. The biggest pro is the nursing staff. Shout-out to Bao and the team as they were super helpful. Communication was a breeze and they always made themselves available.

I had a wonderful experience here and recommend them, especially if you're looking into acupuncture…read morefor fertility. From my very first appointment, they are kind, caring, and welcoming. The treatments are relaxing. I'm grateful for their support with my fertility and would recommend them to anyone considering acupuncture for anything. Thank you!

This post is long overdue! We had a great experience at this clinic with our provider Katie…read more After a year of trying to conceive our second child and dealing with completely irregular cycles and spotting, I decided to try acupuncture with Katie before taking the leap to a fertility specialist. It was the best decision I could have made. Within just a few sessions, my cycle regulated, and after three months of treatment, I got pregnant! We are so grateful for her help and highly recommend her to anyone on a fertility journey. Thank you Katie!

After years of trying to grow our family, finding Dr. Chung changed everything. She was the second…read morefertility specialist I saw, and the difference was truly night and day. From our very first appointment, she was enthusiastic, optimistic, incredibly thorough, and refreshingly realistic. After trying to conceive since 2021 and undergoing fertility treatment since 2024, I felt like I was reaching the end of the road based on what I had been told by my previous doctor. Dr. Chung gave us hope when we needed it most. What impressed me most was her ability to balance honesty with encouragement. She took the time to understand our situation, carefully explained our options, and developed a plan that ultimately made our dream of becoming parents come true. We will be forever grateful for her expertise, dedication, and compassion. I also want to recognize the amazing staff who made every step of the process feel supportive and seamless. A special thank you to Carina and both Priscillas for their kindness, responsiveness, and genuine care throughout our journey. Their warmth and professionalism made such a difference during what can be a very emotional process. Thanks to Dr. Chung and her incredible team, our dream became a reality. I cannot recommend them highly enough to anyone facing fertility challenges.

If you are going through infertility, I cannot stress enough how much I would recommend Dr. Chung…read more Not only is she incredibly knowledgeable and informative, but she is also just an amazing human. The day my husband and I met her, we instantly felt how invested she was and how much she cared about us. She continuously would call us to check on how we were feeling. She reassured us throughout the entire process and always made us feel like our dream was attainable. She is gifted at being straight forward and honest while still taking your feelings into consideration. She helped us get pregnant in one round, after 2.5 years of trying naturally, and I know that she will dedicate herself to anyone who walks into her office!

I just want to give a quick shout-out to the receptionist who helped me this afternoon around 12:30…read morepm. My wife scheduled me a same-day lab appointment for 1:30pm. I happened to be nearby and decided to stop by to see if they could take me in at 12:30pm. The receptionist was very kind and willing to see me earlier than my appointment. I didn't get her name, but shout-out to her. The lady who took my labs was also very nice. Very friendly staff!

I would not recommend West Coast Fertility based on our experience. What began as a consultation…read moreturned into a pattern of medication errors, poor communication, inadequate preparation for a painful procedure, rushed care, and repeated billing problems that ultimately caused my fiancé and me to discontinue treatment. The first major concern was that I was prescribed a medication that I am allergic to. In fertility treatment, where medication management is critical, that immediately raised concerns about attention to detail. Our consultation/procedure was scheduled for a specific amount of time because both my fiancé and I were attending during our lunch breaks. The appointment ran substantially over. During the visit, the physician took a phone call, and by the end everything felt rushed because we needed to return to work. During my procedure, I experienced severe pain and ultimately passed out afterward. I understand that patients tolerate procedures differently, but I did not feel adequately prepared for the possibility of that level of pain or what to expect. The billing issues are what ultimately destroyed our confidence. Before the appointment, we received written communication stating that my responsibility would be $500 for the hysterosonogram and that Natera would carry a $30 copay. The same email stated that if my spouse had Natera plus his infectious-disease panel drawn, there would be a $30 copay for his appointment as well. His insurance was not verified before his blood was drawn. He did not learn until afterward that the clinic said they could not use his Kaiser insurance for the infectious-disease testing. He was then charged $500. When I questioned that charge, the clinic emailed that they were unsure why he had been charged the full amount and that they could refund $470. Later, the explanation changed. We were told the $500 was for the infectious-disease panel and that he had agreed to pay it. Our issue was not whether he eventually handed over his card after the testing had already been performed. The issue was that he was not given clear pricing and an opportunity to decline a $500 out-of-pocket test before the service was performed. There was also a separate Natera billing issue. Before testing, the only written pricing we received from the clinic was a $30 copay. Only after testing was completed were we told Natera could cost $649, with a purported West Coast Fertility contracted rate of $250. I then received an approximately $1,100 Natera bill. My own billing also required correction. I paid $500 at the appointment, but after insurance processed the claim, my EOB showed a lower patient responsibility and I had to request a refund. At that point, the issue was no longer just money. It was the pattern: medication error, inadequate preparation for a painful procedure, a rushed appointment, failure to verify insurance and pricing in advance, conflicting financial information, and repeated billing corrections. We tried repeatedly to resolve this privately. I explained in writing that fertility treatment requires trust, coordination, and attention to detail, and that we needed our confidence restored before proceeding. Instead, we ultimately decided we could not trust the process enough to continue treatment there. I escalated the concerns to Dr. Vitaly Kushnir, Medical Director. His response was essentially that the clinic followed its written financial policies and that we had signed forms placing responsibility for insurance and outside lab costs on patients. I understand clinics have financial policies. What that did not resolve for us was the more specific issue: we were given concrete pricing in writing immediately before the appointment, services were performed based on that understanding, and substantially different financial obligations were disclosed afterward. That distinction was never meaningfully addressed to our satisfaction. Fertility treatment is already medically, emotionally, and financially demanding. Patients should feel confident that medications are reviewed carefully, procedures are explained thoroughly, insurance is verified appropriately, and expected costs are communicated transparently before services are performed. Unfortunately, based on our experience, we did not have that confidence here.

Tina is awesome and I went to her post partum and now during my current pregnancy! She's helped me…read moreheal and now I can't wait to have a smoother delivery for my second!

I had my first acupuncture treatment with Tina and wow !!! What a beautiful calming experience. I…read moream definitely going back and incorporating this into my life !!

I honestly had such a wonderful experience at this Planned Parenthood location. Everyone I…read moreinteracted with was incredibly kind, caring, patient, and non-judgmental--from the receptionist to the nurses and the doctor. I have a lot of medical anxiety, and normally I get extremely nervous and shaky during appointments. I was definitely nervous this time, but I was genuinely surprised by how comfortable I felt. I didn't feel overwhelmed by anxiety, and I wasn't shaking like I normally do. The staff made me feel so comfortable and reassured throughout the entire appointment. The doctor was absolutely amazing. She was so kind, gentle, caring, and genuinely made me feel like I was in good hands. The nurses were wonderful as well. Everyone took the time to ask questions carefully, listen to me, and make sure I was comfortable. I really appreciate how respectful and compassionate the entire team was. It made a huge difference for me, especially because medical appointments can be very difficult for me. I would absolutely come back to this location and would recommend it 100% to anyone looking for a place where they'll be treated with kindness and without judgment. Thank you to the entire staff for making my experience such a positive one!

The staff is very patient and they are helpful and they listen and answer questions and are also…read morevery gently the nurse that took my blood was so sweet she was very gently because she knew that I was a little nervous they truly do care and want to make you feel as comfortable as possible and the waiting room was nice and cool and clean i highly recommend this clinic !!!!

I actually wanted to leave a review specifically for Dr. Han! I originally picked Dr. Amin because…read moreof all her great reviews (and honestly, because I just felt more comfortable with a female doctor for fertility stuff). Dr. Amin is amazing and I have zero complaints about her, but Dr. Han ended up covering a couple of my ultrasounds and I was so impressed with him. I was a little hesitant at first, but his bedside manner immediately put me at ease. He has such a calm energy and is just genuinely kind. He walked me through everything he was doing on the screen and constantly checked in to see how I was feeling. You can really tell he actually cares about his patients. He's newer to the Long Beach office, which is why there aren't as many reviews for him yet. But honestly, both Dr. Amin and Dr. Han are absolute gems. If you're on the fence about seeing a male doctor don't be, you're in great hands with him.

Dr. Han has been incredible. The whole team was able to make what is likely many people's worst…read morenightmare into a greatly positive experience. We highly recommend RPMG Long Beach to anyone finding themselves in a position where they need fertility treatment!

Dr. Amin and her staff were a godsend for me and my husband…read more We started our infertility journey with little knowledge, and her team's education and kindness have been amazing every step of the way. I'm happy to share that I'm now expecting to deliver a second child, thanks to Dr. Amin. Five years ago, I came to her office on my Gyno's recommendation, and I've never been more impressed by someone who is calm, collected, and incredibly knowledgeable about fertility--from the basics to the minutiae. Clear explanations and a collaborative approach. Dr. Amin explains how the whole process works--medication and IVF from stage to stage--so you understand exactly what to expect. She walks you through precise steps for a successful pregnancy, with timing and attention to uterine lining, without rushing or pressuring you for money. Successful outcomes and compassionate care. On both of my retrieval-to-transfer cycles, I conceived on the first try--rare, but achievable with Dr. Amin's precise timing and careful assessment. She emphasizes the best alternatives and genuinely cares about your journey, which gives you a lot of encouragement. She even shared that she underwent similar treatment herself, which adds a level of trust and empathy. Dedicated team from top to bottom. I highly recommend Dr. Amin and her staff--from the nurses to the front desk. Everyone is super friendly. They return calls promptly, and the on-call doctor is amazing. You won't regret choosing Dr. Amin. After welcoming our little boy, we're now a month away from meeting our daughter, all thanks to Dr. Amin.

Dr. Amin was recommended by my GYNO to assist me with expanding our family as a reproductive…read moreEndocrinologist. She is calm, attentive, and creates a comfortable environment for her patients. Dr. Amin thoroughly explains all scenarios, breaks down the options, and provides clear timelines. My experience with her was truly pleasant. After three cycles (the first two with Clomid and the third with Letrozole), I successfully became pregnant on the third attempt. While I wish Dr. Amin could continue to be my doctor through the entire pregnancy, their practice transitions patients to a prenatal specialist after week 10. However, they ensure that all necessary documents are shared with your future doctor for a smooth handover. I left feeling grateful! Her finance team is very thorough and provides upfront estimates, which helps in understanding the financial costs involved. The front desk staff is also helpful. My only suggestion for improvement is for the nurses to return calls more promptly, ideally within a few hours, as I did experience some delays. Despite that, they are knowledgeable and take good care of you. I highly recommend Dr. Amin. Best of luck to anyone on this journey!

Navigating the search for a suitable placenta encapsulation spot can be quite overwhelming, but…read moreBrittany's phone consultation made the entire experience remarkably easy. Her clarity in explaining the process was invaluable, putting me at ease during a time that can be quite overwhelming with picking a place for such a special experience She promptly came to the hospital to pick up the placenta, and despite a mishap with the hospitals handling of my placenta she skillfully created a salve, pills, and tincture that I am absolutely in love with. Even more touching was the fact that she sent me a picture of my placenta, and it's so special for us . there is a $115 fee for Brittany to come pick up the placenta from the hospital. While you have the option to avoid this fee by making the trip yourself by driving to Fullerton it's unrealistic to make a trip like that after giving birth , considering the challenges , I believe the fee is entirely worth it. Without hesitation, I wholeheartedly recommend Brittany to others seeking placenta encapsulation services.

I can't say enough good things about Brittany. She was easily reachable and answered so many of my…read morequestions. She gave me lots of information regarding her specialty and what she had to offer. She came to my home after the birth of my son to grab my placenta and make me a smoothie which was so delicious. She made me capsules, a tincture and a salve. Super impressed and happy with her services. If youre looking for a placenta specialist, Brittany is your girl!

He is very nice, kind and sincere person. Of course his…read moreskill and knowledge in his field is best. The most impressed thing is sympathy. He really care patient's heart. He is the best person I've ever meet.

Zero star. Visit this facility couple of times and stop due to followings: Lacking providing…read morequality of service that all patients deserved. Very noisy place. Divide sections with a thin curtain. I can hear and feel everything next to me. As long as packed all sections with patients, this facility does not care. For the initial meeting with the owner, he asked me to purchase unnecessary powder medication for $70. Do I really need powder medication? asked myself. After first treatment, the owner disappeared and other staff came to treat me. For all in the above, we need to have an option that offering unsatisfactory service, then issue full refund. Most importantly, finding of honest and good facility that help patients not hurting patients.