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    Ask the Community - XRT Logistics

    San Jose Car Transport

    San Jose Car Transport

    3.9
    (17 reviews)

    The guys here were so great! They managed my transport and didn't even charge me for the extra…read morerequirement I had about my car. I had my Dodge Charger shipped safe to MA. Will definitely use them in the next year for transporting my vehicle again.

    I've encountered several problems during the shipping process & because of that I'm sure people…read more(just like me) would find this review beneficial when searching for this type of service. The reason for the 4 stars rating is because they failed to provide the service that was clearly promised. PROBLEM #1: First of all, late pickup AND late delivery. Never promised specific dates,and I was alright with that, but never did I ever anticipate on my car being picked up 3 days late and delivered 2 days late. My representative assigned the driver in an hour,but I believe the pickup was delayed because of him. Although it was his fault he was very apologetic when he finally arrived to pick up my car. His excuse was that he had many late customers, but really... 3 days late!? C'mon!! & on top of everything the delivery was delayed because of road issues & traffic. PROBLEM #2: Talk about poor communication!! The driver was too busy or lazy to even return my calls. I called maybe 5 times and left messages each time and got nothing in return!! I believe I received a total of 2 calls from the driver, once when he was picking up my vehicle and once when he delivered my car. That's it!!! It would have been better if he would have returned at least one call while in the middle of delivery to assure me that my car was OK! PROBLEM #3: My car was delivered in extreme filth! I understand it's been shipped in an open carrier, but I didn't even recognize my car, that's how dirty it was!! Outrageous!It was dirty inside & outside, and all of the leather seats had mud on them. Basically I'm going to say this: DO NOT expect perfect results because nobody can do it, so choose whoever can do the job the best. Overall I was pleased with the results because my car arrived undamaged, but it was waaaay too much for me to handle. Too stressful and nerve racking to say the least!!

    XRT Logistics - couriers - Updated July 2026

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