I've used Sammy and his drivers, specifically Jay, for years now. They are always punctual and…read moreprofessional. Easy to communicate with and always accommodating of any changes. These guys are awesome.

Great experiences with Bay Area Airport Shuttle. They have been extremely patient and accommodating…read morewith our family of 10. We always feel very well taken care of by this team!

It is my pleasure to write a review for my experience with Sal's Airport and Limousine Service. I…read morewas researching for a ride to and from Oakland Airport. I had talked to a few companies and then lucky me I called Sal's and talked with Kimberly. She was very professional, communicative and great phone skills. She sold me! I am so pleased. My drivers were Juan and Cedenyr. Two of the best! They were both professional, communicative and punctual. I was offered water and made to feel very comfortable! I will definitely use them again. Keep up the good work and thank you again.

Sal's is hands down the BEST! This review is long overdue. Anytime I need a ride, they're there for…read moreme and my family - and I mean every single time. We've been using Sal's for many years, and they've always been reliable, professional, and incredibly accommodating. The vehicles are clean and comfortable, making every trip to and from SFO stress-free. It's rare to find a company that delivers such consistently outstanding service year after year. Great people, great service, and the only car service we trust. Highly recommend!

Very neat and clean car. Very professional. Timely pickup. Full clarity. The host was very kind and…read morehelpful. Would recommend 100%. We had 3 kids and it was a super comfortable ride. Great value of money.

Excellent service. Clean and spacious van and very courteous driver. Took care of all our luggage…read moreand ride was impeccable. Thank you

Easy to book a reservation. They were responsive when I had a question about the pick up time and…read morerecommended 30 minutes earlier due to traffic. Driver was on time and friendly. I would use them again.

Great service. On time, professional, everything went without a hitch. Our driver was awesome. Big…read morefan and will use again for sure.

I have been an avid customer of Bay Star Airport Shuttle…read more The Driver is prompt , courteous and friendly. The driver is very thoughtful of the needs of the passengers especially the elderly. He assists in helping the elderly in getting in and out of the Sprinter to prevent any falls. He is a very careful and a safe driver especially in the freeway and busy streets of San Francisco. The Sprinter is also immaculately clean and smoke free. Our group's favorite driver is Harry. God bless him, Sonja and the staff of Bay Star Airport Shuttle.

Another wonderful experience with Bay Star Shuttle! As always, Sonya was patient with all the…read morequestions for a large group. Harry was prompt for a 3 a.m. pickup and got our church group to SFO in a timely manner. Our family will continue to use them for our family trips and if my church group needs another large group pick up, there will be no hesitation in scheduling with them again. I will continue to recommend them because I know they are trustworthy and offer the best service!

I booked this for my daughter coming home late at night and none of us could pick her up. They…read morecommunicated with her on the day of. They were on time and everything went very smoothly. We will use this again. And much more reasonable the booking a car and more reliable then doing an Uber and having to possibly wait.

I've used this service multiple times and it's always such an easy way to transport lots of people…read moreand luggage. Of course if you need smaller-people seats, they are also great. Infant, toddler, and booster seats available. No such luck from Uber/Lyft. They are always on time and communicate very clearly. Even if I make a booming mistake they make sure it's taken care of. Cars are always clean, drivers always nice. I will continue to use this service when I need to take groups of different ages around and I'd highly recommend you to as well.

great experience...very detail oriented, which I appreciated. I knew just what to do to make the…read moreconnection!

I left my prescription glasses on the seat of van. Driver turned right around when I called him and…read morereturned them to me quickly. My trip to Ireland would have suffered with me not being able to read! They are great!

Very early morning car service from Courtyard by Marriott Wharf to SFO. Driver was early, great…read moreconversation, and got us to the airport safely. Company always returned my emails and communication was clear.

Abbas is great! Answered all my questions before booking and easy to work with. He was on-time and…read moreflexible and would highly recommend for shuttle service!

I have used cab services across the country and Metro Cab is consistently the worst and an…read moreembarrassment to Grand Rapids. With the significant investment which has made the GR Airport a best-in-class regional airport, I'm surprised the Airport Authority allows Metro Cab to continue to operate given its less than two star rating average from nearly 40 reviewers. I have used them around 10 times and based on the experience consistently well below expectations, I will no longer use Metro Cab. Here's three reasons: They have overcharge me multiple times versus their airport posted rates and when this is challenged, the drivers have acted aggressively which is concerning when they now know where you live. Their cab interiors are heavily soiled, worn down and unpleasant. Another time I booked a reservation with Metro Cab for an early flight and no one showed. When I called the company, the automated system stated I had a reservation. When I finally was able to get to a live person, she informed me that no driver chose my ride so no one is coming. The definition of a reservation means some is committed to come but this is not the case with Metro Cab. Save money, be safer and get much better service with Uber or Lyft. Advice for the Airport Authority would be to make it easier for Uber and Lyft customers by allowing these drivers to park at the curb as is done for the Metro Cabs as that is the primary reason anyone would choose Metro Cab over another transportation alternative.

Took me 2.1 mile cost 20.00. Driver was OK but what the heck that comes out to 10.oo dollars a…read moremile. So under that calculation a 10 mile trip is 100.oo. no thanks man.

Finding a shuttle service to SFO from beyond the south bay is not an easy task. The ride share…read moreservices do not offer reservations, or charge an extremely huge amount of money. For a recent international trip, contacted A1 Classic Airport Shuttle. Was expecting the response to be "No, we don't service that area" but instead was given a fair quote and a reservation for a shuttle. Our driver, Kumar, showed up right on time, helped us get our (too) heavy bags loaded into the van and got us to the Airport quickly and safely. He also told us that he would be happy to pick us up when we returned. A few days before we arrived back at SFO, we contacted them for a pick-up and was able to schedule. Again, a fast and safe trip home. I cannot recommend this company enough. Super friendly, very competitive rates, and a joy to work with. Thank you so much!

DO NOT USE THIS SHUTTLE SERVICE EVER!…read more Felt trapped, pushed, and shaken -- never again I used this company in Aug 2025 from the SJC taxi/shuttle stand for a quick two stop trip to Sunnyvale during a business trip. The driver said the trip would be "about $65" for the first stop but there was no meter running and no posted rate sheet in the van. When I asked to continue from the food pickup to my hotel a few minutes away, he suddenly demanded $20 more and started becoming aggressive. I said I'd pay the lawful fare (meter or authorized rate sheet) and asked to see the pricing sheet, since none was posted. The $20 extra that he came up with off the top of his head for an extra few mins of driving seemed suspicious and made me wonder if even the $65 was accurate (Lyft had quoted me $29 for the same trip to the first stop just minutes before I got into the shuttle). Things escalated fast. The driver raised his voice, blocked my access to the door of the van so I couldn't get out, and refused to give back my luggage unless I agreed to his price (which is grand theft felony for items over $950 since drivers cannot hold luggage hostage EVEN if a passenger does not pay). After he let me leave the vehicle, I said "excuse me" (since he was blocking the van door) and reached toward the door/compartment to take my bag. He then grabbed/locked my arm and shoved me back hard from the vehicle! I felt unsafe and trapped with expensive work and personal equipment in that luggage, so I yelled at bystanders to call 911 and did so myself. Several Sunnyvale PD officers arrived and de-escalated the situation. Even with police there, the driver couldn't show a meter or couldn't produce an approved rate sheet validating his $65 or $20 fare quotes. He pulled up a "taxi meter rates" PDF on his phone to show the police, but he'd never used a meter. Later, when I paid the $65 by phone to the company to settle and move on, the company still wouldn't send a proper itemized invoice (no pickup/drop addresses, no rate calculation) even after multiple emails requesting the rate sheet that shows $65 as the authorized flat rate from SJC to this area of Sunnyvale. I've disputed the charge with my card issuer who reviewed the case and credited it back to me. This wasn't a simple "fare disagreement." In my experience, the driver used my luggage as leverage and got physical when I tried to retrieve it. I've provided video of the incident to the airport's ground transportation office, and requested an investigation. Bottom line: I left this ride shaken and furious. If you care about safety, transparency, and lawful pricing, avoid A1 Classic and choose literally any alternative (rideshare or a taxi that actually runs a meter or follows a legal airport filed flat rate). This is totally a scammy company that quotes illegal price rates and has drivers who will threaten, push you, arm lock you and hold your luggage hostage if they feel like you won't pay them. The funny thing is that this was a work trip, so my company would be paying the fare so this entire fare dispute issue was just in the driver's head and he very quickly and incorrectly assumed I was not going to pay, when instead I was simply raising some suspicions of how he randomly arrived at the $20 extra fare for a few mins extra driving. But fare dispute is one thing - thinking you can threaten, block the exit from the van, shove, arm lock and hold hostage luggage until payment is received is an entirely different matter! Note that there is another review with this same driver making another passenger feel unsafe and getting aggressive. ------- Editing my review to leave this note to reply to this shady company's management reply below. My reply to management: - It is simply illegal for a taxi or shuttle service from the airport to tell the passenger a price (such as a flat rate) that is invalid to begin with (which cannot be corroborated with a rate sheet at the destination) and then demand the passenger to pay. For example, they cannot say "price will be $2,000" and then demand that you pay because you continued the journey. - There is no requirement for passengers to mention further stops. Note, the company reply was left on Aug 29, 2025: "I respect you as a customer but how much lie you can say. You were told the price before you entered the van for one stop and you never mentioned the second stop. You gave the address to the first stop and how will the driver know you want another stop. If you are getting a cheaper price from Lyft why didn't you take it and why did you come in the taxi line. Why didn't you ask for a rate sheet before you left the airport. The police found that your at fault because you were cussing and pushing my driver I have the video. You paid over the phone and still blaming the company. No body forced you to pay you called us as the driver left empty handed after waiting 2 hours. Thank you so much and have a nice day."