When my car was stolen a couple months ago, I just assumed it was the end of me owning a car for a…read morewhile. But I'm a teacher, I need to get to school to work, and public transit is not a viable option for the schools where I teach. I almost never reach out to my family if I have problems, but this time I did (I had no idea what to do). And, miracle of miracles, our family had a car available that my father had convinced one of my step siblings not to trade in. With proper care, this car will (easily) last another 15 years. So now we had to coordinate moving this miracle car from NJ to MN. My father did the original rounds of research, saying the price would be about $1k and might take a couple months to get here. Months?! Every day the car wasn't here was another day I couldn't work. I like paying my bills and eating food sometimes. I contacted the U.S. Consumer Auto Transport Authority to see if I could do better than "months", and they referred me to MoveAuto. MoveAuto was a couple hundred more than the basement priced companies (which were quoting about $1k), but here's the difference - instead of being a broker like the cheap guys, trying for weeks to recruit a driver to transport your car at insanely low rates, MoveAuto has their own drivers. This means you don't have to guess too much when it comes to when the car will get to you. I got a hold of them Friday, and they picked up the car from my dad at 8 a.m. Monday morning. The car was with me by Wednesday, with no damage at all. I have to add that my father is a very strong-willed and occasionally truculent older fellow, and MoveAuto did a great job at telling him what he had to do before shipping while treating him with respect. I am so grateful to MoveAuto for removing the stress from a very stressful situation. I've had my car for almost a month now, and every day I am grateful to have it. Thank you for doing what you do.

This is the second time that I used moveauto's service to ship my car, this time shipped from east…read morecoast back to California. Very satisfied with their service. Prompt response and update. Very impressive service!

Great service with no surprises. Mitch is really on top of things and very responsive all through…read morethe process. The assigned driver was competent and courteous. All in all, a pleasure to do business with this firm. Highly recommended!

Mitchel was awesome. I would recommend this company for full transparency and peace of mind . I…read morehad a few issues with damage but not to this companies fault at all. They helped me with all my needs. Will use them again to ship any vehicle. Thank you .

Like many, I was uneasy about car transport after reading so many horror stories online. However,…read moreZoltan and the team at Lucky Star Auto Transport (aka Rust Auto Shippers) completely changed my perspective. In two words: Exceeded Expectations. They were professional, transparent, and followed through on every promise with no hidden fees or surprise costs. We used them to ship my daughter's car from the San Francisco Bay Area to Boston, and the experience was seamless. I would absolutely recommend them and will certainly use them again.

This company was great. The owner was kind and responsive. I had my car on a truck within 3 days of…read morecontacting him for business. The young man who transported my vehicle was great and delivered my car a day earlier than scheduled. In addition, I didn't have to pay for the transport until the car was delivered. All around excellent service, very efficient and affordable. I would recommend this company to anyone.

UNRELIABLE! Contacted Road Runner to get quote to transport my son's car across the country to…read morestart a new job which is a pretty big deal. They quickly responded with quote. Once booked, received a confirmation of pick-up date. No show, no tracking available, no response to endless calls, texts or emails. Luckily found a reliable company that picked up next day. DO NOT RECOMMEND

DO NOT USE THIS COMPANY!! WORST EXPERIENCE EVER!!! Our car was picked up late on a Wednesday in…read moreAtlanta, and the estimated delivery was Saturday in Sacramento. We received no tracking updates and the online tracking website was non-functional. On Saturday, we were told that the care was delayed until Monday. It is now Monday and the car is now theoretically being delivered tomorrow (but still not here!). The driver is not picking up his phone. Calling the company resulted in a 30 minute hold time followed by an interaction with an extremely rude woman who refused to compensate us for the delay. As above - DO NOT HIRE THIS COMPANY!!!

Zoltan was transparent from beginning to end. There were a couple of timing issues that could've…read morebeen communicated a little bit better but he was always reachable by text or cell. Honest, straightforward, no hidden costs. Would definitely work with Zoltan again.

The company was responsive up til my payment was processed. We were then notified a delay. Our car…read morewas eventually picked up by a different carrier, which was fine. The driver told us he'd be the one to deliver the car to my daughter and promised to give an update as he got closer to Boston. Turned out he arrived in NY in 4 days then our car sat somewhere in NY for 4 days. No one sent us updates on delivery date/time even after we called and texted. Someone other than the original driver eventually delivered the car at MIDNIGHT! My daughter had to ask a friend to accompany her because she didn't want to meet a random guy in the middle of the night! The whole process could have been so much less stressful had the company been giving updates as promised.

Drew found the best possible driver for my relatively short trip. Great communication and great…read morecustomer service. They really understand what it takes to safely move and secure special and unique cars. Thanks much!

Jimmie was great. Was able to arrange quick pickup and transport and delivery of vehicle. Included…read morephotos of pickup and bill of lading as well.

Once you sign up for a quote they will send your information but that's the last solid contact you…read morewill have with them. Car was not picked up or dropped off on time. Carrier tried to strong arm me for an extra $200 for suitcases in my car. Montway failed to communicate with the driver they were waiving that fee due to the drop off being delayed. All in all terrible experience. Positive no there was no damage to my car in shipment.

I understand that Montway is a broker so I will not comment on the driver or communication. Montway…read moremessed up my shipping address and sent it to another location. They never once sent me an email with the delivery address and then said it was my fault and had to pay an additional $250 to get my car. Mistakes are sometimes made but not taking responsibility and making right is another thing. Don't use a company that can't take responsibility. I guess I got what I paid for as they were the least expensive for a reason. The truck driver was not the best either as he wouldn't return texts or calls.

The guys here were so great! They managed my transport and didn't even charge me for the extra…read morerequirement I had about my car. I had my Dodge Charger shipped safe to MA. Will definitely use them in the next year for transporting my vehicle again.

I've encountered several problems during the shipping process & because of that I'm sure people…read more(just like me) would find this review beneficial when searching for this type of service. The reason for the 4 stars rating is because they failed to provide the service that was clearly promised. PROBLEM #1: First of all, late pickup AND late delivery. Never promised specific dates,and I was alright with that, but never did I ever anticipate on my car being picked up 3 days late and delivered 2 days late. My representative assigned the driver in an hour,but I believe the pickup was delayed because of him. Although it was his fault he was very apologetic when he finally arrived to pick up my car. His excuse was that he had many late customers, but really... 3 days late!? C'mon!! & on top of everything the delivery was delayed because of road issues & traffic. PROBLEM #2: Talk about poor communication!! The driver was too busy or lazy to even return my calls. I called maybe 5 times and left messages each time and got nothing in return!! I believe I received a total of 2 calls from the driver, once when he was picking up my vehicle and once when he delivered my car. That's it!!! It would have been better if he would have returned at least one call while in the middle of delivery to assure me that my car was OK! PROBLEM #3: My car was delivered in extreme filth! I understand it's been shipped in an open carrier, but I didn't even recognize my car, that's how dirty it was!! Outrageous!It was dirty inside & outside, and all of the leather seats had mud on them. Basically I'm going to say this: DO NOT expect perfect results because nobody can do it, so choose whoever can do the job the best. Overall I was pleased with the results because my car arrived undamaged, but it was waaaay too much for me to handle. Too stressful and nerve racking to say the least!!

Good service, responded fast and pricing was good. Car transported from San Jose to San Francisco.read more

From the owner: All White-Glove Enclosed Trailer Exclusive Automotive Delivery in California. Its not just a…read moredelivery, it’s a presentation. New car delivery, auto maintenance appointments round-trip transport service. Flat fee of $250 anywhere within Bay Area white glove transport. Complimentary special requests.