Like many, I was uneasy about car transport after reading so many horror stories online. However,…read moreZoltan and the team at Lucky Star Auto Transport (aka Rust Auto Shippers) completely changed my perspective. In two words: Exceeded Expectations. They were professional, transparent, and followed through on every promise with no hidden fees or surprise costs. We used them to ship my daughter's car from the San Francisco Bay Area to Boston, and the experience was seamless. I would absolutely recommend them and will certainly use them again.

This company was great. The owner was kind and responsive. I had my car on a truck within 3 days of…read morecontacting him for business. The young man who transported my vehicle was great and delivered my car a day earlier than scheduled. In addition, I didn't have to pay for the transport until the car was delivered. All around excellent service, very efficient and affordable. I would recommend this company to anyone.

When my car was stolen a couple months ago, I just assumed it was the end of me owning a car for a…read morewhile. But I'm a teacher, I need to get to school to work, and public transit is not a viable option for the schools where I teach. I almost never reach out to my family if I have problems, but this time I did (I had no idea what to do). And, miracle of miracles, our family had a car available that my father had convinced one of my step siblings not to trade in. With proper care, this car will (easily) last another 15 years. So now we had to coordinate moving this miracle car from NJ to MN. My father did the original rounds of research, saying the price would be about $1k and might take a couple months to get here. Months?! Every day the car wasn't here was another day I couldn't work. I like paying my bills and eating food sometimes. I contacted the U.S. Consumer Auto Transport Authority to see if I could do better than "months", and they referred me to MoveAuto. MoveAuto was a couple hundred more than the basement priced companies (which were quoting about $1k), but here's the difference - instead of being a broker like the cheap guys, trying for weeks to recruit a driver to transport your car at insanely low rates, MoveAuto has their own drivers. This means you don't have to guess too much when it comes to when the car will get to you. I got a hold of them Friday, and they picked up the car from my dad at 8 a.m. Monday morning. The car was with me by Wednesday, with no damage at all. I have to add that my father is a very strong-willed and occasionally truculent older fellow, and MoveAuto did a great job at telling him what he had to do before shipping while treating him with respect. I am so grateful to MoveAuto for removing the stress from a very stressful situation. I've had my car for almost a month now, and every day I am grateful to have it. Thank you for doing what you do.

This is the second time that I used moveauto's service to ship my car, this time shipped from east…read morecoast back to California. Very satisfied with their service. Prompt response and update. Very impressive service!

Zoltan was transparent from beginning to end. There were a couple of timing issues that could've…read morebeen communicated a little bit better but he was always reachable by text or cell. Honest, straightforward, no hidden costs. Would definitely work with Zoltan again.

The company was responsive up til my payment was processed. We were then notified a delay. Our car…read morewas eventually picked up by a different carrier, which was fine. The driver told us he'd be the one to deliver the car to my daughter and promised to give an update as he got closer to Boston. Turned out he arrived in NY in 4 days then our car sat somewhere in NY for 4 days. No one sent us updates on delivery date/time even after we called and texted. Someone other than the original driver eventually delivered the car at MIDNIGHT! My daughter had to ask a friend to accompany her because she didn't want to meet a random guy in the middle of the night! The whole process could have been so much less stressful had the company been giving updates as promised.

Smooth transaction, quick shipping. No hassle very easy and…read moregreat communications through out the process . Highly recommended!

This was a long search. When I tried to search a shipper for our vehicle on the web I got bombarded…read morewith a lot of prices and offers. Just make sure the shipper is registered with federal authorities. I got a referral for ShipCar24 from a friend who worked with them several times. I called in got great support from the team. Pricing was on the higher end of the bids nevertheless very good support. They assigned the transporter. Juan was driving the transporter. He called me to notify arrival (I was remote). Worked with my daughter. Loaded the car. My daughter had all of our end of college goods loaded (no issue). Juan was great. Notified us about the status. He even charged our car overnight (since the battery was dead). He arrived next day. (San Francisco to San Diego) Notified me about his ETA. Arrived on time. We unloaded the car at the mechanic. We picked up my daughters belongings. Paid partially upon pickup and paid the remainder upon delivery. Great experience. Great service and support.

Great service with no surprises. Mitch is really on top of things and very responsive all through…read morethe process. The assigned driver was competent and courteous. All in all, a pleasure to do business with this firm. Highly recommended!

Mitchel was awesome. I would recommend this company for full transparency and peace of mind . I…read morehad a few issues with damage but not to this companies fault at all. They helped me with all my needs. Will use them again to ship any vehicle. Thank you .

I booked Kerb for my cross-country move from CA to MA based on the favorable quote I received…read more This initial quote, however, turned out to be a bait as they ended up charging me extra $2,000. I was told that the movers would arrive between 9am and 11am. Instead, I was given several updates from the foreman, who repeatedly gave me revised arrival times that were simply not true. At one point, he blamed traffic on a specific highway -- yet a quick check of live traffic data showed that route was completely clear. The crew finally showed up at nearly 3pm -- four hours late -- completely blowing through the reservation window I had secured with my building for elevator and loading dock access. I attempted multiple times to reach customer support at the number advertised on their website. Not once did I get through. Their customer service line put me on hold and played music for a few minutes and disconnected. To add insult to injury, after the packing was done, I was handed an additional charge of over $2,000 on top of the original quote -- this, after hours of delay and disorganization entirely on their end. The job should have wrapped by 3pm. We didn't finish until well after 6pm, creating further complications for my move-out schedule. If that weren't enough, the vehicle transport I paid for was delayed by at least four days due to truck repairs -- information I only received after paying. I'm flying out of state before my car can even be picked up. When I received my household items, there were several damaged items. I expect to find more as I unpack my boxes.

The auto shipping business has had its issues, based on some moves we had done in the past, so we…read morewere a little nervous when we moved to Denver from the SF Bay Area and had to transport two cars in good condition. Kerb was fantastic! On short notice they arranged everything; their driver very polite and friendly, and incredibly efficient --arriving in Denver just three days after pickup and exceeding estimated timelines. Cars were exactly as we had dropped them off, though transported without any coverings or enclosure. A totally seamless and easy and reliable experience!

UNRELIABLE! Contacted Road Runner to get quote to transport my son's car across the country to…read morestart a new job which is a pretty big deal. They quickly responded with quote. Once booked, received a confirmation of pick-up date. No show, no tracking available, no response to endless calls, texts or emails. Luckily found a reliable company that picked up next day. DO NOT RECOMMEND

DO NOT USE THIS COMPANY!! WORST EXPERIENCE EVER!!! Our car was picked up late on a Wednesday in…read moreAtlanta, and the estimated delivery was Saturday in Sacramento. We received no tracking updates and the online tracking website was non-functional. On Saturday, we were told that the care was delayed until Monday. It is now Monday and the car is now theoretically being delivered tomorrow (but still not here!). The driver is not picking up his phone. Calling the company resulted in a 30 minute hold time followed by an interaction with an extremely rude woman who refused to compensate us for the delay. As above - DO NOT HIRE THIS COMPANY!!!

Talk about excellent Customer Service and genuine care....Black Box Trucking definitely exudes all…read moreof these qualities and more. First they displayed excellent communication letting me know when they expected to pick up my vehicle and were super fast and nice at pick up. During this transaction my drop off person had a family emergency and Ms. Angel showed so much empathy and understanding as to me needing to change the address and she and her husband did so without any rebuttal. Secondly....while me and my family drove 2 separate vehicles from Sacramento to AZ 1 vehicle broke down. I was scared, upset and nervous being on the I-10 literally in the hot burning sun. Long story short I had no one to call so I called Angel with Black Box Trucking and asked if there was anyway possible they could help or offer emergency resources in which she put me in touch with a Towe trick driver (Fernando) who worked out of the city my car was stuck in. During the back and forth conversations with the Towe truck driver, CHP, family members etc. Ms. Angel reached out to me several times to make sure we were ok and genuinely showed she cared and followed up with me continuously until I made it to my destination. You can't PAY or teach this type of Customer Service and I'm so blessed to have had the opportunity to do business with such upstanding folks. I truly don't know what may have happened if Ms. Angel was not there for me and my family on this long 12 hr drive with all the unexpected taking place. I will forevermore be indebted and if I ever need to ship a vehicle again in life I will only be reaching out to Ms. Angel and her Husband with Black Box Trucking. Words cannot truly express how appreciative I am. Thank you again and may GOD bless you Black Box Trucking!

I was assigned Black Box Trucking by a broker that I contacted to transfer my car from Modesto, CA…read moreto Mesa, AZ. And the Black Box employees were extremely professional and transparent. They explained their own cost and made me understand how much they're getting paid vs. the broker. They kept me posted before picking my car, during and up to the minute of delivering it to me to Mesa. It took them 2 days to deliver my car and that was amazing! Thank you Angel and the crew, wish you safe driving always and keep up the good work, you guys rock!

Joey is the best! I highly recommend him to all of my car friends and clients. His specialties are…read morethe highest end exotics and motorcycles. His trailers and truck are some of the nicest I've seen in California and his attention to detail is unmatched. He is priced really well for the market at this level of customer service and scheduling.

I've been a customer with Joey for a few years now and the work is amazing. Its difficult to find a…read moreshop in NorCal that has the same level of customer service and detail work.

The guys here were so great! They managed my transport and didn't even charge me for the extra…read morerequirement I had about my car. I had my Dodge Charger shipped safe to MA. Will definitely use them in the next year for transporting my vehicle again.

I've encountered several problems during the shipping process & because of that I'm sure people…read more(just like me) would find this review beneficial when searching for this type of service. The reason for the 4 stars rating is because they failed to provide the service that was clearly promised. PROBLEM #1: First of all, late pickup AND late delivery. Never promised specific dates,and I was alright with that, but never did I ever anticipate on my car being picked up 3 days late and delivered 2 days late. My representative assigned the driver in an hour,but I believe the pickup was delayed because of him. Although it was his fault he was very apologetic when he finally arrived to pick up my car. His excuse was that he had many late customers, but really... 3 days late!? C'mon!! & on top of everything the delivery was delayed because of road issues & traffic. PROBLEM #2: Talk about poor communication!! The driver was too busy or lazy to even return my calls. I called maybe 5 times and left messages each time and got nothing in return!! I believe I received a total of 2 calls from the driver, once when he was picking up my vehicle and once when he delivered my car. That's it!!! It would have been better if he would have returned at least one call while in the middle of delivery to assure me that my car was OK! PROBLEM #3: My car was delivered in extreme filth! I understand it's been shipped in an open carrier, but I didn't even recognize my car, that's how dirty it was!! Outrageous!It was dirty inside & outside, and all of the leather seats had mud on them. Basically I'm going to say this: DO NOT expect perfect results because nobody can do it, so choose whoever can do the job the best. Overall I was pleased with the results because my car arrived undamaged, but it was waaaay too much for me to handle. Too stressful and nerve racking to say the least!!