A family member recently passed, and we needed to have his hybrid car towed to the dealer as it had…read moresat in the parking garage for over three years. Basically a brand new car, this hybrid was dead, no power at all. I filled out the Yelp information stating the make and model of the car, the location in a parking garage and the circumstances of why I needed the tow. I had Yelp send out projects to four towing services. I chose ABC Road Services [I am confused by the different company name, listed in Google as F&G Towing, instead of ABC Road Services as listed in Yelp ...], as they were the cheapest quote. . . and the owner said he may be able to fix the problem without a tow. The owner came over and tried to charge the car's auxiliary battery. No go. He told me after fifteen minutes of attempted charging, that the battery was dead and the hybrid battery also had no power, and that we needed to tow the car. However, since the aux battery was dead, the car could not be put in reverse. Also, the flatbed he brought was too high to carry the car through the garage. He suggested buying a new battery to get power to place the car in neutral to roll it out to the truck. I went out to purchase a new replacement auxiliary battery and scheduled to have the tow company return the next day (as the dealer had already closed). Another tech came out, and first wanted to try charging the aux battery again. It worked! There was enough charge to start the vehicle, with no need for replacing the battery or towing the car to the dealer. The problem, according to the first technician, was that the charger that the owner brought was not compatible with the 12v battery. The second tech had a 12v charger. He told me to keep it running to charge the aux battery. He then left for another job. Unfortunately, after running the car for five minutes to charge up the battery, I turned off the car and it promptly died - again, no power. As I found out later through research, these hybrids often do not have alternators to regulate the battery charge, relying instead on regeneration by braking and by engine power. The first tech still was busy with another tow, and a second tech came out to switch out the battery. Viola! Power restored and the car could shut down without losing power! I followed his advice and put in a gas stabilizer and drove the car out to a gas station to fill up the tank. Fortunately, no extra charge for the first visit, as well as the two techs that came out. And since I didn't actually need a tow, I did not need to pay for towing. HOWEVER, if I did need a tow, the owner quoted $145 for tow up to 8 miles. The dealer was 5 miles away, so not bad. The first tech, asked me what had been quoted to me by the owner, and when I told him the tech said "Honestly, it will be $195 for the tow." Why the difference? I do not know, but that price change worried me. So, for the owner to give me the wrong quote upfront, and for the worries caused to me for due to the inability to charge the aux battery in the first place, I had to take off two stars for this review. If the two techs were the only ones I had to deal with, I would have given 5 stars for their time and service.

I believe Wael Ayyash runs a dishonest business, scamming vulnerable and distressed people in need…read morebattery services. I chose and paid for a "2-year warranty" battery but Wael installed a lower "1-year warranty" battery in car instead. He charged me $248 for the lower level battery which costs $110 in Auto Zone. See enclosed photos. The authenticity of the photo was confirmed by Auto Zone sales. When I brought this up to Wael, he refused to refund the difference and argued that I misunderstood him. He also did not install the car battery properly with one side of the battery bracket not fastened, hanging loose on top of the battery. His manner was very unprofessional when being confronted with the truth. He took advantage of vulnerable and distressed people eager to get their cars started again. I would not recommend anyone to use this "businesses" for roadside assistance.

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Provided thorough information on how to manage a loosened front bumper while waiting to get it…read morerepaired. Excellent service!

Excellent service and very grateful for Dynasty tow. I needed to tow a classic car with locked…read morebrakes and a DEAD dead battery. Of course it's parked perpendicular to the street and the street is lined completely with cars on both sides. Edgar was prompt, professional, and quick. He wrapped a towel around the hitch to prevent scraping on the underside of the car. A little detail I greatly appreciate. Little details make the difference of true value (not just the cheapest, slapdash job). Thankful!

You need him, Edgar delivers. Most accurate and on time person, forget about his business is Edgar…read more I do a lot of business with him because of the type of job i have and every time he did an amazing job.

I was stuck at burrito factory with a flat and JD came out within an hour to fix my tire. It was…read moresuper affordable and way less stressful than waiting for a tow truck! Would definitely recommend to anyone in a jam and I now have him on speed dial in case of another flat! Thanks JD you're the best!!

My Telsa Model 3 tire ran flat while coming home. I contacted them and they contacted me right…read moreaway, answered all the questions and set up an appointment the next day. Next day comes they came at the time they said, install was a little over an hour for all 4 tires. Price was great service was top notch. Would Highly recommend this place.

My insurance company called them to jump my car when it wouldn't start. He promptly called me with…read morean ETA and arrived when he said he would. Had all the equipment he needed, was very friendly, and seemed quite knowledgable. When a jumpstart didn't work, he tried a couple other things and asked several questions trying to help figure out what was wrong. Ultimately he wasn't able to get my car running because it had some electrical problem, but I really appreciated his help and experience. It later turned out (after towing it to a shop) that a fuse was blown in my aftermarket security system but this is a pretty rare thing that he couldn't have been expected to know about. I still really appreciated his help and wouldn't hesitate to recommend this outfit.

I couldn't have had a better experience with Anthony. After getting a screw in my Porsche's tire…read more(718 GT4), I was looking for a trustworthy mobile service to replace the tire at my house. Anthony responded immediately, recognized it was a specialty vehicle, and told me his plan to take the wheel up to his warehouse where they have plastic tire removal equipment that wouldn't damage my wheel. He arrived at my house, removed the wheel and came back about 2 hours later with the fresh tire mounted and balanced, and even looked up the Porsche pressure and torque specs for my car. If you have any sort of on-site tire needs, Anthony is your guy!

Saratoga Towing was dispatched from my insurance provider. The tow truck came within the estimated…read moretime and the owner of the company was very professional, knowledgeable, and friendly. Would recommend!

Honestly a great guy he said he would be here in 45mins got here way earlier really friendly and…read moreefficient honestly will be calling him from now on for all my towing needs

Lee was great ! Showed up quick - on time ! Took extra mile , chatted with me ! Lee thank you for…read moreyour service ! I highly recommend this business!

I can't say enough good things about 831 Towing. I was completely stressed after locking myself out…read moreof my car, and they turned a bad situation into such a positive experience. From the moment I called, they were professional, kind, and incredibly fast to respond. What really stood out was how understanding and compassionate they were about my situation. They went out of their way to give me a discount on the lockout service, which helped me more than they probably realize. It's rare to find a company that genuinely cares about people instead of just making a quick buck. The technician was friendly, efficient, and had my car unlocked in no time without any damage at all. Excellent customer service, fair pricing, and truly good people. If you ever need towing or lockout help, I highly recommend 831 Towing. They earned a lifelong customer today!

Roberto did a great job with my car. He treated the vehicle like his own, handing it carefully and…read moreprofessionally on a narrow driveway. It took almost 1 hour. He is an expert and knows what to do. He explained to me during the whole process and took pics before and after. Love this job!

Daric gunn did an excellent job towing my Jeep Wrangler. It overheated on a country road and he…read morecame out promptly and was courteous, personable with a great sense of humor. Would definitely use him again and highly recommend his towing services!