My insurance company called them to jump my car when it wouldn't start. He promptly called me with an ETA and arrived when he said he would. Had all the equipment he needed, was very friendly, and seemed quite knowledgable. When a jumpstart didn't work, he tried a couple other things and asked several questions trying to help figure out what was wrong. Ultimately he wasn't able to get my car running because it had some electrical problem, but I really appreciated his help and experience. It later turned out (after towing it to a shop) that a fuse was blown in my aftermarket security system but this is a pretty rare thing that he couldn't have been expected to know about. I still really appreciated his help and wouldn't hesitate to recommend this outfit. read more

I couldn't have had a better experience with Anthony. After getting a screw in my Porsche's tire (718 GT4), I was looking for a trustworthy mobile service to replace the tire at my house. Anthony responded immediately, recognized it was a specialty vehicle, and told me his plan to take the wheel up to his warehouse where they have plastic tire removal equipment that wouldn't damage my wheel. He arrived at my house, removed the wheel and came back about 2 hours later with the fresh tire mounted and balanced, and even looked up the Porsche pressure and torque specs for my car. If you have any sort of on-site tire needs, Anthony is your guy! read more

A.W. Roadside Service - Roadside Assistance Near Me

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I placed a call for roadside assistance today. A&W Roadside Service was dispatched to come through for me. I'm very glad about that. I received exemplary, stellar customer service. From the head guy in charge, named Anthony. He gave me useful tips that were helpful. Specific ones that I could use in the future to save me some trouble. In case of emergency. I was having difficulty charging the electric car battery and have not yet made it through the learning curve totally. As this is my first experience with driving an EV. Getting used to it takes ample time, for some. I'm familiar with vehicles that only take fuel. Anthony knows a lot about a lot, and imparted information on to me, free of judgment and/or a condescending manner. He successfully figured out the issue needing to be corrected. I appreciated the upbeat, candor and effective decorum. I would recommend his business to anyone. Especially for drivers who unexpectedly get in a jam or a tough spot and feel stressed/rattled. Thank you kindly, Good Sir. read more

Anthony is a life saver. I Got off shift from the hospital (hectic night per usual) and on my way home my ford maverick had electrical issues , and had stop at the middle of highway 85 . Anthony swooped in and saved the day!! He was so informative , very helpful and was able to make sure i got to the service area at Ford capitol. Thank you anthony you are amazing !!! Again you are a life saver!!! Cant thank you enough read more

It sounds like Anthony is a lot of people's hero and I'm going to add myself to the list. He came to jump my car and gave me a whole bunch of advice as well. Once of the things he recommended was to drive around for awhile then end up at a car repair shop, as my battery looked iffy beyond just needing a jump. Sure enough, I had my battery checked and it was dying. I bought a new one and went on my merry way, instead of having my battery die at some inopportune time and stranding me in the middle of nowhere. Thank you, Anthony! read more

These people are scammers they will try to get any penny out of you. They were dispatched to me by roadside assistance and refuse to change my tire to my spare because they tried to obligate me to pay for a patch on my tire that was total unrepairable in the area that the nail was in and I do not need to give them any sort of payment because they already getting paid by my insurance. That's why I have full coverage. Stay away from these people. read more

Anthony saved my weekend, period. If there is a 10-star, he deserved it - responsiveness, value, quality of service etc. It is one of the Saturdays when you woke up and found out a flat tire, and you panicked because you've planned plenty of things like kids activities. Then I looked/searched on Yelp and called this number to try my luck. Thanks god, I made the right decision. Anthony was on time to my house (20mins), and right off the bets he popped out the tire, inspected the leak, and pulled out a tiny nail, and then fixed that. Then he checked the whole tire to make sure there is no other leak, and also explained to me in case we need to change to a new tire, and where he can get the best value for me. Overall, this is one of the best experiences that I had using various services here, and I would recommend Anthony to all my friends on all auto services he offer in a heartbeat. read more

A.W. Roadside Service - the tiny nail - Roadside Assistance Near Me

I was connected with Anthony through State Farm roadside assistance, I had the battery light flickering on and off on my dashboard and it turned out that my alternator was no longer functioning and my battery was draining, I was half an hour away from home and had some other people with me and Anthony came and fixed the part right there on the side of the road. He came and checked the alternator with me and then when it was determined that it was broken he went and got the part and then came and installed it. Excellent assistance, the best I have ever had. 10/10. read more

Anthony replaced the lower ball joints on my 2001 Tundra. He was very knowledgable and thorough. After seeing his work, I'd call him again on my next service. Price is reasonable. highly recommended read more

Anthony saved my trip to San Francisco! I was driving from South Bay up to SF and ran into some kind of nail on the 101. I noticed when I started getting tire pressure warnings on my car, and it would drop 1 PSI every couple min I was driving. When I stopped, I could clearly see the nail in the right rear tire as well as the sound of the air coming out. The timing couldn't have been worse because I wanted to replace my tires anyways, but now I was worried that I would be forced to replace my tire on the spot. Keep in mind that this was on Saturday evening so a lot of shops were closed and would also be closed on Sunday. I tried calling my insurance for roadside assistance and they assigned me to a tow truck as I didn't have a spare for the car since I have run flats on. They assigned a place to get my car dropped off, but it was closed and the towing truck person mentioned that they have no way of dropping my car off there. So I thought I needed to leave my car in the city for the weekend as I wasn't sure where else to get my car dropped where I would be covered by insurance, instead of having to have it delivered 40 miles to my home. I came across San Fran Mobile Tire Guys, so I decided to give them a call. Anthony picked up and mentioned that he can come to my car in 2 hours, and that I didn't have to be at the car so I could go get dinner. He also mentioned that he had it covered by insurance in the past, so that there wasn't anything I needed to worry about, especially after I confirmed with insurance that it was a place on their list that I could get the service too. He gave me a call when he was on his way to my car so I was able to give the credit card over the phone. By the time I came back from dinner, he was patching my tire. He explained how he works with a few others on that San Fran Mobile Tire Guys due to the number of requests that are needed in the city and there is usually someone 24/7. He made sure to top off the air in my tires, and also gave some tips on what tires to get and that if I had taken the tire to the shop, they would have refused to work on it because they are already legally bald. Leave to Anthony for literally saving my night! I was worried I needed to leave my car somewhere and take Bart/Caltrain home, but instead it was all taken care of while I got some dinner with my friends. This is a great service and was glad he was there to help :D read more

Attitude 10/10 Professional service 10/10 Re-activeness: 10/10 Care and patience to details: 20(!!!)/10 (really extraordinary) Anthony, thanks a lot for helping me in a tough situation. Also, thanks for doing more than just replacing the flat tire, but helping with making it happening so fast and the best way I can ever imagine. Really appreciate the professional service you've provided. read more

I had a flat on the 17 and ended up driving on the flat till I got off the exit. In hindsight, that was a bad call but I lucked out and the rim was not damaged. The tire was a mess though. I got help from A.W who changed the tire for me. The guy who helped me was gruff but very efficient and gave me good advice. At a restaurant, I look for great service but when you are waiting for a tow truck or someone who can change a tire, I am looking for someone good who comes quickly which is what happened here. Thank you A.W.! read more

They arrived quickly and fixed my tire even faster A great attitude and great service read more

I guess Anthony doesn't need another 5 stars review judging from all the ones he has already but I am going to write one for him anyways. Late Saturday night my car gets a flat tire in San Francisco, luckily someone warned me before I got onto the freeway. Did a search for emergency tire repair, Anthony diagnosed the issue from some photos, communicated with me the whole way and showed up 45 min later. He immediately found the issue with a nail stuck in my tire and patched it up in no time. He also checked and filled air in all of the other 3 tires (of which all of them were low). The whole thing was done in less than 30 min and the price was super fair. I don't think I have had this kind of service in a very long time. It's nice to know in this day and age, great service still exists! read more

It was great. We got car battery changed at our home parking and he was prompt and did a great job.

I'm adding another 5-star review for Anthony! My car started to freak out and wouldn't start. I had a feeling it was the battery, but wasn't sure. Anthony was there in 40 minutes with a new battery, tested everything to make sure that was the real issue, and he was done in ten minutes. He was super responsive, professional, and a genuinely nice guy. Thank you for making this whole process convenient and easy! read more

Grade A Service from Anthony!!!! Honest and fast service! From the time I spoke with him on the phone to his arrival, Anthony kept me in the loop and saved me with his sincerity! read more

Great service! Very responsive and knowledgeable. I have used them many times and have never been disappointing.

Anthony is truly amazing. This man will help you with any tire issues. Twice I have had to call him after regular business hours to fix a tire. Knowing that I can get to work in the morning and I don't need to take time away from my work day to deal with a flat is amazing. Thank you sir and when i am in a roadside jam I'll give you a call. read more

Above and beyond! Simply the best roadside assistance I've ever had. When my car battery died, Anthony quickly helped me out -- not once, not twice, but THREE times on short notice. Not only did he fix the issues, but he also provided fast communication, clear information, and made me laugh when I was having a stressful day. Super grateful to him and A. W. Roadside Service. read more

One of the perks of off-site catering is that it's a different experience, every time. One of the disadvantages of off-site catering is that it's a different experience, every time: ie getting a flat tire at 10 pm on a Friday night, on the shoulder of 85, in Los Gatos, when we have to go back to the kitchen in San Francisco. After the insurance telling us that it would be an hour and a half wait for a tow truck and another company telling us that they don't tow to San Francisco, we were defeated. We came across Anthony's glowing Yelp, called him, and within 20 mins, he came in like a knight in shining armor. We found out that the van didn't have the proper equipment to change the tire, nor did the van have a spare tire. Without giving up on us, Anthony took the time to see if the tire was repairable and it was! 15 minutes later, we were back on our way. I don't wish on a roadside emergency on anyone but if they do, Anthony's professionalism, humor, and efficiency is the way go. read more

I called Toyota roadside assistance and they outsourced to A. W. Great service, friendly, and very knowledgeable about my new car. He took the time to explain how some of the electrical system works and had some good suggestions for avoiding repeat calls. He also took the time to speak to my very curious 3 year old. I can't comment on what their whole suite of services includes, but I can say they exceeded my expectations and if they are this good at roadside assistance they are probably awesome at everything else. read more

I told my Roadside Program that AW Roadside service does click into GPS so I can track them and they always arrive in 30 - 40 mins even with traffic so please but them up to the top of service providers b/c AW Roadside is excellent; calling me each time to make sure I am in a safe place immediately after my request is made! read more

I had left my keys in the trunk of my car. Picked up my phone and call A.W. Roadside Service, Anthony was the man who helped me get my keys out. A great thanks for the wonderful and timely service you provided. Would recommend you to all those out there. read more

I locked myself out of my car at my sons soccer game today. I looked on Yelp and found AW roadside Anthony picked up the phone and got Brian on the road to come save me right away. Within like 15-20 min of my first call to them I'm already sitting in my car. Price was great service was fast both gentlemen I spoke with were super friendly and I will be saving the number in case it's ever needed again, with my track record I'm sure it will be Thanks guys!!! read more

Please consider Anthony's services next time you need roadside assistance! Literally just had help from him patching my tire. I work in SF but live in SJ- I didn't think I'd be able to get back home without having to use a tow truck, and with no good spare I thought I was stranded. He came within 15 minutes, assessed my tire and was able to patch it for me for such a great value. I was flustered by this ordeal, but his personable and compassionate service helped me calm down. Thank you Anthony for helping me out and for providing such an under appreciated service! I hope good karma follows you for the rest of your life! read more

Highway Guardian is how I describe these folks!! Anthony showed up for a flat tire / spare exchange and what a guy. Professional friendly knowledgeable. read more

I drive an ancient BMW that has needed a lot of help during the lockdown, and AW Roadside Service has helped me multiple times and always been absolutely fantastic! First off, they don't treat women like we're morons who know nothing about cars--that's huge in my book! They're always very fast to contact you and make sure you're safe and give you an ETA. One time I needed a jump start and the driver asked me where I was headed, so I told him the gas station a few blocks down. I didn't realize my car would die again when I turned it off to fill up, but he did so he generously offered to follow me and wait while I filled my tank and then he jumped me again. How cool is that?! AW is the best! I request them whenever I need roadside help. read more

Locked out car plus home keys in trunk. Prompt and courteous response, and efficient fix from Anthony; but most importantly also a "it happens to the best of us" talk when I was so upset about locking myself out. read more

They showed up TWICE on very short notice, way up in the mountains at around 10pm to get me going again (then again at a different location around midnight) and directed me re: changing an accessory Prius battery vs main battery and how to change it properly etc. A++ read more

Anthony is phenomenal! 20/10 stars! He goes above and beyond like no one I've ever experienced before - he literally restored my faith in humanity again. My car battery died and Anthony was sent by my insurance to jump my car. It was the 2nd time that same week my car battery died (My dad was out visiting and jumped my battery the first time). Anthony provided amazing customer service. He encouraged me to get my battery checked by Autozone since it was still under warranty and had died 2x in one week. 6/5 stars for our first encounter and his great service. I followed his advice and went into 2 different Autozones. I was told my battery was fine at both. The following week my battery died once again, which was really frustrating. I contacted my insurance again to jump my battery... and to my luck, Anthony showed up. He recognized me immediately and I explained my experience with Autozone (No hate to Autozone btw bc the location on Hillsdale, SJ really pulled through - great store associates and manager)! But truly all thanks to Anthony! After I explained my prior encounters with Autozone, Anthony asked me if my schedule was free for him to go to Autozone WITH me. Like what? That is some top level service I have never encountered before. I'm an idiot when it comes to cars and get taken advantage of almost every time I go in for car maintenance or have to deal with anything car related. But Anthony took time out of his very busy day (he was not getting paid) just to help me out because he's such a great person. We went to the Autozone on Hillsdale. He performed further tests on my battery and was able to get my battery replaced under warranty. My car has worked perfectly ever sense. I would also like to add from my conversations with Anthony, he is an extremely empathetic and caring person. He is the epitome of what humans should be. He truly goes above and beyond. read more

Anthony from A.W. Roadside was fantastic. He helped us with our dead battery super quick & had great advice for future issues. I definitely recommend him and the company. read more

We've used Anthony multiple times. Highly recommend him. Definitely will be our preferred roadside assistance in the South Bay. The first time I think it was thru AAA or Honda Care. Great experience. This time we just called him. Super nice guy. read more

My car was stranded in the Wheel Works parking lot b/c after replacing 4 tires, the WW mechanic left the lights on all day! By the time I got there, Wheel Works was closed so I was stranded in their parking lot. I called AAA (1.5 hour wait) so I called roadside assistance through my credit card and they sent Anthony from AW Roadside Service. Ironically, AAA and Anthony from AW Roadside both showed up at the same time. Anthony was incredible!! He went above and beyond the call of duty. The AAA service person was going to jump start the car, but Anthony went above and beyond by charging the battery and then rechecking it to ascertain the battery's health. That gave him the insight to advise me that the alternator is fine, but I should drive the car around for 30 minutes before turning it off. He took the time to explain everything. He even recommended a bluetooth tire pressure monitoring system. Anthony actually made a very stressful situation so much better. I would give him my highest recommendation. read more

I had the pleasure of meeting Anthony and AW Roadside Service once they saved me from another terrible vendor. After months of not driving my Prius, it is out of battery, and I simply needed help jump-starting it. After being assigned to another terrible roadside service company, I told Statefarm that I have had it and requested them to give me their most responsible and responsive roadside service company instead. They routed me to Anthony, who promptly told Statefarm that he would take good care of me and contact me soon. Long and behold, Anthony called me 5 minutes later and told me that he would be arriving in 13 min; he of course arrived on time and helped me resolve my issues in 5 min. Overall, I am super happy with Anthony's service; in fact, I now saved his number just in case I run into roadside emergency needs in the future. All Statefarm customers can do so and just ask Anthony to bill your insurance post-service; trust me this is worth it because it would save you a lot of headache by avoiding some other bad service companies. read more

This is my first Yelp review and I am extremely pleased that it is a positive one thanks to Anthony. I was locked out of my car, and had waited over 2 hours only to be disappointed by the first service provider (United Towing & Recovery). After calling my insurance company and requesting a new service provider, I received a text message stating that my new ETA would be about 30-40 minutes. Shortly after my call, Anthony had called me stating he would arrive in five minutes. In about three minutes, Anthony arrived, and he quickly unlocked my car in a matter of seconds! He was extremely courteous, professional, and empathetic towards my family and me. He goes above and beyond my expectations for his work, and exhibits the highest of standards for roadside service. He knew the disappointment of my situation, and his sense of urgency to help is greatly appreciated. The five star rating is an accurate depiction of this business and is reiterated by all of the positive reviews. I would definitely recommend this service provider to everyone I know, and I will ensure that my insurance company prioritizes this business to help all of its policyholders within the area. This business deserves to be the main service provider that insurance companies contact! Thank you again for all of your help Anthony! I know your business will prosper with all of the hard work you put in and the excellent service! read more

A.W. Roadside Service - After getting off the phone with my insurance company, I received a text stating that my service provider would arrive in about 30 minutes. - Roadside Assistance Near Me

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Super nice owner, he took time to explain everything, was extremely courteous and funny! Really liked the service that was provided. Keep up the good job! read more

Today has been one of those days. Just got off a long day of work and was headed to to drown my stress in the studio when I was driving down Bascom and heard a pop. I immediately knew something was wrong. I proceeded to find a place where I could park my vehicle and check on what had happened but I quickly realized through my dashboard information that my tire pressure was at zero on my passenger rear. After minutes of asking myself why me Lord why me?!! I decided to stop the panicking and to look for a roadside assistance that was close to Campbell. I turned to yelp my trustworthy buddy in assisting with all things related to needing assistance and I found that this company was the closest in my area. I Called and spoke to a gentleman He asked what the issue was I proceeded to tell him. He insured me that he could assist however he was finishing up another service in Saratoga. He let me know that he would be there right after and I sat in my car thinking this could take forever. Two songs later and a quick conversation with my sister to send my location he was there and greeted me with a smile and insured me that he could assist. I filled out the paperwork and he literally took 15 minutes or less to change my tire and place it into my truck. Service was fast easy and painless and I only did he assist me but he gave me some advice about tires and different tire shops. There's not a lot of people that you meet there really enjoy what they do or do it with a smile on their face but he did just that. Would recommend his services to anyone not only are they prompt but the service is done with care and great customer service! Thank you. read more

A.W. Roadside Service - Flat tire - Roadside Assistance Near Me

I have called Anthony two times, and he always answers right away, arrives promptly and is knowledgeable and professional. He almost makes car problems fun. read more

Anthony is the GOAT (greatest of all time) He was so quick to get to my location, ran a full diagnostic test on battery and alternator. He was supper sweet and extremely helpful! He also works with progressive auto insurance so make sure to call them first and request for AW roadside services read more