The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

Chris was an excellent resource and provided me with too shelf service in buying a new Mini. Super…read morepatient, very responsive and provided a seamless experience. Absolutely worth it.

Chris! Great guy to work with, Great offer . Easy pick up, easy deal!!!! Definitely will be calling…read moreagain if needed!

Fast response, fair price for the car, smooth transaction, payment up front with Zelle. Highly…read morerecommended.

I sold my 2014 Honda Civic through CarMax and had zero issues…read more First, I added my vehicle information online for a quote then submitted an in-person appointment for my car to be evaluated. Once I arrived, staff members walked me through the process and had my car inspected. Afterwards Lamees helped me with the paperwork -- it went smoothy and she was very informative and professional. I'm very satisfied with her work. The entire process took 1 hour. Walked out with a check!

This is one of the worst-operated businesses I have ever dealt with. We had the unfortunate…read moreexperience of having to visit this location not once, not twice, but three separate times because of repeated errors and negligence by the staff. On our first visit, we dealt with Juan, who is apparently a manager at this location--which, based on our experience, doesn't seem to mean much here. Juan told us that we only needed one legal document signed and provided no clear instructions on how the paperwork needed to be completed or signed. When we returned for the second time, we learned that Juan was actually supposed to provide us with an entire packet of documents and instructions necessary to complete the sale. Because we had not been given the correct information the first time, we were denied the ability to sell the vehicle yet again. Not only did this waste a significant amount of our time, but the delay also caused our original vehicle appraisal/offer to expire. That led to a third trip to this location, where we then had to spend another two hours having the vehicle reappraised and going through the entire selling process all over again--all because the process was mishandled from the beginning. The lack of communication, attention to detail, and accountability at this location was incredibly frustrating. You would expect significantly more competence from someone in a management position, but unfortunately that was not our experience. I would strongly recommend avoiding this particular CarMax if possible. Based on our experience, I would choose virtually any other CarMax location over this one.

It's convenient to have this Pick-n-Pull in my neighborhood in case there ever is a need…read more Thankfully, I've only used them once for a car part but unfortunately they did not have what I needed. The parking lot is spacious. There is also a food truck that sets up out front for a food option.

It's always been an enjoying experience when we stop by Pick-n-pull and we've gotten great deals on…read moreparts. There's an electronic map of the cars available so that's really helpful to plan before your visit. Upon arriving, you'll need to fill out the electronic waiver form. You can also get a stamp in case you need to exit and re-enter on the same day. It's been pretty quick to get through checkout and a fun experience to walk around the area.

I brought my Lincoln MKX down to them....so tired of "run around" here in SJ....message machines,…read moreforwarding to diff depts, attitude of staff!!! So very different in Morgan Hill!!! Worth the trip!!! A "live", helpful person on the phone immediately answered all concerns...nothing but helpful & pleasant!! They called me when "recall" replacement airbags were in! Check in for service was easy...free shuttle down to Gilroy outlet & free shuttle pick-up when car was ready!! Jim was my contact that day...couldn't have been nicer or more helpful!! Save yourself some aggravation..."Drive a little" for much nicer experience in Morgan Hill!

Greg sold me a top quality card for fair price and I've been driving for six years so far with no…read moreproblems Greg you're the best

I recently sold my used Mazda CX-9 to AutoLetGo…read more Robert and Ben went out of their way to make the process easy, quick and efficient. I did a video walk through of my vehicle and within 15 minutes, Robert had provided a fair quote, and I sold the vehicle the same day. I highly recommend working with them if you're selling your vehicle. Thank you!

Amazing and smooth easy process. Was very accommodating to my needs. Personally came over to my…read moreplace to pick up the car in order to make it more convenient ! If I have another car to sell or looking for a vehicle. They will be the first place I look. Gave me a fair price for my car and I did not feel like I was lowballed for it.

Jeremy came highly recommended by family friends. He found the exact car that I wanted, and dealt…read morewith the dealerships on my behalf. He ended up getting me a far better deal than if I were to handle it myself. He was even kind enough to drive all the way to Antioch to make sure the transaction was hassle free for me. The transaction took at most two hours, thanks to Jeremy's legwork. Buying a car has never been so easy. I will definitely work with Jeremy again in the future!

I had a fantastic experience with Jeremy in buying my first used car. He was really effective in…read morefinding a good deal, arranging everything with the dealer on my behalf, answering my many probably annoying questions, and setting up a clean otd price. Throughout it all, I appreciated that Jeremy was knowledgeable, no-bs, patient, and responsive. I never had to communicate with the dealer at all, until I showed up at the dealership for my test drive, where the salesman had all the paperwork ready to go. From test drive arrival to leaving the dealer with my new car, it only took 2 hours, which feels pretty efficient. I don't really understand how Jeremy gets paid because he didn't charge me for anything, but I'm so glad I found him.

This company is a one-stop service! The service is in place. You can sell cars and car rental …read more.. and other services. Customer service attitude is also very friendly and very professional, repair shop master also very patient told me the car status. Recommend everyone to this Auto Force, can speak Chinese！ 这家公司是一条龙服务！服务的非常到位。可以卖车买车和租车...等服务。客服的态度也很亲切又很专业，维修车间的师傅也很耐心的告诉我的车子状况。 推荐大家到这Auto Force,在美帝可以说中文。 走时还送了我一份小礼物呢(^^)

Rented the Bmw i8 and it was amazing. The car ran perfectly fine and the owner was easy to work…read morewith. Only thing I had to do was detail/wash the car as it was dusty when I got it. Other than that, seamless and awesome experience.

Moveauto makes efforts to meet my tight time schedule. Very professional, Monica makes the whole…read moreprocess running smoothly.

The 3rd time is a charm. As part of our move from San Francisco to Aurora, CO, we decided to ship…read moreour EV, rather than suffer range anxiety while out on the range. It was a big decision because we had used other services to ship other cars in the past and, on both occasions, those cars suffered pretty severe damage. We were referred to moveauto by the moving company that is transporting our household possessions. The furniture move coordinator assured us that we had nothing to worry about based on the fact that he'd been referring customers to moveauto for several years with no complaints. Here's what I liked: They picked up and delivered the car within the time range specified. At first they wanted us to drive across town to meet the driver in a shopping mall's parking lot. Instead, the driver said he could pick it up from our house. That was a big plus. They delivered the car on time and in good condition. Monica, who coordinated the move, was there to answer questions along the way. There was some confusion over the name of the trucking company that picked up the car (It was LVIV, not moveauto). We had some questions about the timing and logistics surrounding the pick-up, and she resolved them. The drivers were friendly, courteous, and efficient. The price was comparable to alternatives, and we figured it is on a par with what it would have cost us to drive to Denver, taking into account meals, hotel stays, and charging the car. I highly recommend moveauto.