My elderly mom needed her rear tail lights replaced. She doesn't drive a lot and to save her some…read moremoney I purchased a pair of aftermarket assemblies. I spoke with Darrell explaining I am in California and I just want it to be as simple and painless as possible. He took time to speak with me, even though it was a Saturday, and I know he had to be busy. Darrell was so kind and caring about the whole situation and my mom's needs. Still, I called that morning just to make sure and spoke to Josh. He was equally caring and kind. He simply said, "don't you worry about a thing. We have her taken care of"-and they did. I spoke to my mom after and she was over the moon with how amazing they were and how they took care of her. It was truly a weight lifted off her shoulders. Absolutely recommend Big O and Darrell and Josh. Cannot thank these guys enough!

I had a tire supposedly repaired At the Alison Lane location. I saw a nail and said so but they…read moresaid it was the valve stem. Two days later same tire was flat. They wanted to charge another $35 for doing what they should have done in the first place. Poor service.

I just purchased a brand new 2023 Acura Integra. I've owned many vehicles in my life & this was by…read morefar the most seamless, easy car buying experience. Greg Schaefer was our sales consultant. He was experienced, knowledgeable, very respectful, answered all of our questions & was very responsive in our email & phone communications. He found us exactly what we were looking for. Greg & everyone at Columbia Acura made the whole shopping/buying process easy for me. The day of our purchase, we brought the car home and found some imperfections in the paint, from the factory. We returned the vehicle back to the dealership the next morning, and the sales manager & detail department quickly took care of the issues and had it back to us in perfect condition within minutes! This is how a luxury car buying experience should always be. Thank you Columbia Acura!

I had a great experience purchasing my vehicle. Sales rep was courteous throughout, allowed me test…read moredrive multiple vehicles. Answered every question I had, and kept me updated through the process. Hopefully the future service visits, potential other purchases will go just as well!

This is the second time I've had Auto Llama come by to do brakes (different car). They are quick,…read moreprofessional and don't charge an arm and a leg. The first time, the tech told me I didn't need rotors contrary to the place I'd visited. This time my daughter got her front brakes replaced. I appreciate the mobile service as well.

I had previously been to my dealership to have my brakes inspected and told I needed all 4 discs…read morereplaced at a whopping cost of over $1,000. Getting a second opinion, 2UBrakes inspected my brakes and recommended replacing only the front brakes, citing that I still had about 50% remaining life on my rear brakes. The brake work was completed in my driveway in about an hour, and at a huge savings (less than half of what the dealership wanted). 2UBrakes communication was very good, they were on time and courteous, explained the process, and answered all of my questions. My wife and I now have both had brake work from 2UBrakes, and been pleased with the service. Would highly recommend.

This shop is easily the best I've ever dealt with. On multiple occasions, they have corrected…read morediagnostic mistakes made by dealerships. Recently, my vehicle had an oil leak from the engine area. Back in July, the dealership told me it was the turbo line, but Quality Care inspected it and showed me it was actually the timing cover. They honestly advised me that my warranty would probably cover it at the dealer, which it did. Fast forward a couple of months, and the same issue arose. Once again, the dealership claimed it was the turbo line and quoted me $850 to repair a $117 part. Quality Care only quoted me $250. When I brought it in, they were about to start the job but noticed the leak was actually coming from higher up. Lo and behold, it was the same timing cover the dealership claimed to have replaced. Quality Care showed me the untouched bolts and the poor repair job, recommending I take it back to the dealer to have it redone correctly. My family has been bringing our cars here for years, and we have had nothing but the best experiences. I will absolutely be returning!

Joey R and the guys at Quality Care are absolutely THE best mechanics in Milford! Dont hesitate to…read morechose Quality Care, you wont regret it!!

Service: I've been coming here for the past year and half to…read moreget my Acura serviced here. The service manager has over 20+ years of experience with Acura and 30+ years in vehicle servicing. His team will take care of you regardless if you buy an Acura there or from another location. Always have high confidence that my car is in good hands. Car Buying Experience: I purchased my second Acura from here. I worked with Lloyd and Brandon to get a good deal on my MDX. They made the process easy from test driving the vehicle, purchase, finance and post-sale especially on a time crunch of moving across the country to the West Coast. I especially like how the dealership took care of me post sale and thousands of miles away. If I had to do it again and if I was nearby, I would buy from these guys again. Dealership Environment: Clean exterior and interior. Service waiting area have plenty of drinks and snacks (fresh popcorn) while the car is in service. They provide you with a loan vehicle if you need to run some errands. Plenty of space to park your car compared to the Dayton dealership. Lots of cars in their inventory. Another plus, they are across the street from Jungle Jim's!

Ah I thought this place would be better after the new owners took over but they still make you wait…read more1-2 weeks to get an appointment. Luckily it's a monopoly in the tri state if you drive an Acura so you only have two places to go... You guys should build a service shop that can't handle the area vs a little shitty 10 Bay Area that fucks all your customers over... or at the very least have some old shitty Acuras to offer your customers when their car breaks down due to a Acura part flaw/extended warranty issue. Previous owner of this Acura dealership was incompetent and left the bolt off the oil pan and it all just drained out on my driveway and left a huge stain that's still there today..... guess no one cares when Honda manufactures a flawed part and it leaves you carless for two weeks cause they can't handle the work load on sliding in a 2 hour repair...

Saw that I had posted a review back in 2014. Since then, I'v moved to Kentucky and bought a new…read morevehicle. I had been going to Nick and Mike at Cottman since the early 2000s. Finally needed new brakes on the Rogue. Nick and the guys took care of it and replaced the calipers... all for a lower price than what I was quoted on this side of the river at a mechanic I trust. Nick will do you right.

I got treated very professionally, My vehicle was diagnosed less than 6 hours after dropped it off…read more, although I didn't have my car serviced the professionalism and courtesy was excellent.

Jeff Weiss sold us a used Toyota Rav4 . I found Jeff to be of the highest integrity of any…read moresalesperson I have ever worked with. Integrity encompasses much more than honesty. Jeff listened, remembered what he heard, always followed up, always considered us, knew his job very well. These things describe integrity to me. He is a true professional and the best salesman I have ever worked with

With out a Doubt the best service Ctr in Tri State from spotless bathrooms to coffee and donuts not…read moreto mention very professional service staff and exceptional attention the moment you drive up, congratulations to a well run service department where small details matter they are simply the best

Best place to buy a power sports machine. Great customer service and unbeatable prices. Must stop inread more

3 days to change a tire. I ordered the tire on a Friday. It came in on Monday. I dropped my wheel…read moreoff on Tuesday morning at 10 AM when they opened. Called on the third day to follow up, and was told if it's not done by the end of the day, I'll give you a call in the morning. Unacceptable. I retrieved my wheel and tire and took it to Harley Davidson and Mason and got the tire changed in 30 minutes.