When in the "customer service" business the rule is the customer is always right! Not here. We had…read morean appointment between 9 am and 11 am. To schedule additional work to be done. Please note that the original work that was done, years prior was good. The person showed up at 7:30 am. Kate from the office said that our time was from 7:30 am. WRONG KATE! It was not. They consider our not taking this time as a refusal and would not honor our AGREED upon time. No apology was given! All Kate said in an email was that I found out he had a cancellation. Ok, so what he had a cancellation. Honor the appointment given. I will not use this Business again, I definitely would not recommend. The 2 rating is for this customer service experience.

Dave Sloan the owner of Outdoor Accents is truly a "genius" his ideas are amazing!! I've used…read moreother lighting companies in the past, but no need to anymore! Dave has a natural born talent for finding the right angle and the correct color to light up your home! I never thought my home was this beautiful!! Very proud and people always ask!!

I reached out to 4 electricians via Yelp's project feature because I needed a full electrical…read moreswitch panel replacement (my home still had the original fuse box that came with the house). I reached out to one technician. They charged an unbelievably low price. I then called Leo from Kai Electric to price shop. Leo picked up and was very nice on the phone. He quoted me over the phone based on my description of the issue. But he told me if the first guy was serious, it was a good price. So I called back the first guy. Through a series of unfortunate events, it became very clear to me that Leo was right. The first guy was unserious and unprofessional. I called Leo back. He came out the NEXT MORNING to confirm the price and take pictures. He sent me a reminder text the day before. They were on time the morning of. He had previously advised that I would be without power for approximately 6 hours to replace the panel. I was out for exactly six hours. He and his workers were friendly, efficient, and professional. He even installed a GFCI outlet, which was something that we found during his work and not previously quoted. I have a Tesla and will be calling Kai Electric back out to install my EV charger. So yeah, I definitely recommend them for your power needs!

Very responsive and on time. Completed the work professionally. Will use again for future projects…read moreand repairs. Highly recommend!

Great staff, very knowledgeable. Super prices, no reason to go anywhere else…read more.. Incredible assortment of lighting and fans.

Excellent experience. Purchased a ceiling fan and a outdoor light. The sell lady listened to what…read morewe were looking for. Showed us several different options until we found what we were looking for. The Installer arrived on time and completed the work and answered all our question. No complaints at al.

Jaime and his team fixed a wiring issue in this century old house quickly and efficiently. We…read moregreatly appreciate their clean work space in our home, the suggestions made to improve on what we thought was more complex a problem and the bill was very reasonable for the time and effort spent here. HIGHLY recommend Shock Tech 2 Electric!

Very friendly, intelligent efficient professionals whose prices were below other estimates I…read morereceived. What more can you ask for?

Fast and great service! Even gonout of his way to purchase additional ceiling fan without charging…read moreme for the hassle.

For over a week we could not run the air conditioner and other appliances without losing power. So…read moreafter over a week without turning any other appliances or lights on while the air conditioners were running, Ray came to the rescue. He was very professional, friendly and did quality work for a great price. He replaced our panel with new circuit breakers. He explained everything in detail and he treated me more like a friend than a customer. If you need a great electrician this is your guy!

I truly wish I had nicer things to say. Crest has been a Chicago staple and when I finally was…read moreready to upgrade my lighting again I went back to the place that had been tried and true for me years ago. But it seems that era has ended. I came in a hot mess, I have no design skills. I relied on the sales person to help me and I thought she was amazing. She was kind, patient and seemed to really get me and my condo style - benig "vintage" and wanting to modernize was beyond me. She was super helpful and made me feel like she knew exactly what I needed. That was until I left the showroom. I ordered two ceiling fans from her that day, it wasn't cheap. I also ordered one I'd found on my own online. I hired someone reputable to install them for me and I was all set. But then they left and within days the two I purchased from Crest (different manufacturers) were both on the fritz. Hard to believe for sure, but both manufacturers agreed this was a fluke and they both had inherent issues requiring replacement. And then I had to replace them, which meant I had to pay for the labor again. One of the fixtures is in a room I hadn't needed the fan for in the first year. But then I did, and it didn't work. At that same time I noticed the on/off switch wasn't working properly either. I called the manufacturer and they agreed it was a warranty claim and to call Crest to replace the wall switch. Not something I feel comfortable doing on my own. When I talked to Crest, they said they'd order me a part and well... they did but never called to tell me it had come in. I called on my own three weeks later and they said it was there waiting for me. I verified I could wait for the weekend to get it. Of course they are closed on Sundays so It had to be during the short Saturday hours. I raced to get there in the window only to find a lot of confusion. It wasn't waiting for me at all. The woman who said she'd call me was there and surprised I was asking questions. She said she hadn't heard back from the manufacturer to answer my question about paying for labor, and they all just threw their hands up and said they couldn't help me because the manager wasn't there. Let's just say it's the end of an era and I won't be back for business in the future. Good luck with your purchases after you leave the store.

Pardon the pics as they were closing and turned off the lights... but I just wanted to show how…read moremany beautiful options they have and big this place is. We worked with Davis and he was super helpful and attentive. They have lights, fans, and other indoor and external fixtures and decorations. We will definitely come visit again.

I used Brad for a second time and I will certainly use him again in the future. On time and…read morereasonable. Don't hesitate to call him for any electrical work you need.

We wanted a local electrician to add gimbal can less lights on our 30° living room ceiling and…read morereplace a couple canned with can less. Brad quickly responded to my inquiry, set up a time to give a quote and arrived at our home on time. During the entire process his communication was exemplary. He is knowledgeable, can problem solve quickly and has a professional demeanor. We would use him again and recommend him to others.

We hired Handy Hippos to install several recessed can lights and a chandelier in our home, and they…read moredid an absolutely fantastic job. The team worked very quickly but still paid great attention to detail. Everything was installed neatly and professionally. The lighting looks amazing and completely transformed the space. If you're looking for reliable, efficient, and high-quality work, I highly recommend Handy Hippos! The price is very reasonable!!!

Bhavesh and his "Handy Hippos" are honest, professional and knowledgeable. This is our second…read morecollaboration with them and it was very successful. Two pendant lamps and a chandelier were hung very precisely and carefully onto our cathedral ceilings. They not only did a great job at a fair price, they are licensed, bonded and insured. They were barely finished with the lights and my husband dragged Bhavesh upstairs to the bath area upstairs to pick his brain for the next project. Good to know they are there when we need them.