Very professional and knowledgeable! Minus one star for not being on time. Let me knowread more

I have been having issues with my furnace since the fall hit it has been cold in my house I found…read moremountain top written on my furnace they installed before I moved into my house I called the number I was surprised they didn't give me a long drawn out explanation as to why they couldn't get to me the same first impression was off the chain very professional I was told I would get a call back with the hour I fell asleep when I woke up I called because I thought they didn't call to my surprise after reading through text messages they did call back they did leave a message and they did come the same day we were able to go to bed and not be cold thank you for your quick rapid service I will be calling you all back when needed

Fast and friendly. The tech explained the situation and resolved it in minutes. I'd definitely…read moreuse them again.

Kyle was GREAT! I called to see if he could come earlier, and he did. He was very friendly,…read morethorough, explained things, showed me how to do things, and leveled my stove after YEARS of it being crooked! Great personality. I'm rethinking canceling my Nicor Home Services appliance insurance because of him. Great guy. Thanks!

This business absolutely sucks! had a guy come out to see what was wrong with my Samsung dryer. I…read morecould not be home so my mom was home and they told her it needed a motor... something didnt sound right it less than 3 years old they wanted 1/2 upfront (260.00) now they said if i go with the work they waive the 79.00 charge ... which they just throw in the price... so i am looking at a 600.00 work plus part. AND AND to boot they only were giving me 30 day warranty on probably a refurbished motor ......( anyone who gives you 30 day warranty is not confident in their own work ) .... nope ! so i call Ricci Washer and Dryer service ,Mark ( owner and operator) came out and was amazing said it was a thermal fuse NOT a motor. SO i ended up paying 250. i know i over paid a bit but I would rather give it to a guy for his business than these crooks. but wait it gets better so I stopped payment on the check and i called A+ to pay the stupid 79.00 trip charge. they send me the link via text i pay it and i get a confirmation number that i paid it ..... everyday since the PAYMENT (Aug 4th ) they have sent me text messages with an "outstanding invoice". I called yesterday to tell them listen stop sending me this crap. spoke to maria and she said she sees the payment and there must be a glitch in the system i said that not my problem she tells me to "chill... chill" that flew me to the moon. i flip out on her and she tells me to block them so i dont get text anymore. wait what ?! So not only their techs have no clue what they are doing, none of them speak english, and and they (Maria) completely unprofessional telling customers to "chill.. chill" then she tells me to have a blessed day bullshit... she need the lord ! oh and by the way if anyone would like to call Ricci washer and dryer plesae call 815-690-7384!you willl not regret it ! however, you will if you call A+ Appliance !!!

I'm not a man of many words I do recommend. This company for all your appliance repairsread more

I called A+ in to diagnose a washing machine that leaked on drain cycle - They arrive right on…read moretime and found the problem VERY quickly - GREAT SERVICE. Will use them again!

Really fast response and easy scheduling for service on my dishwasher. The repairman arrived…read moreearlier in the allotted time window, was very professional, and identified the issue in a short time. He explained the issue and costs for parts and installation. I'm glad that they were the first company to call me back. I would highly recommend A+ for appliance repairs!

Shady company with 0 experienced technicians. Called them twice for 2 different issues and they…read morecould.not find and tech leaves in 5 min. Ultimately we got someone else to come and they were diagnose problem immediately First problem was with gas leak which they could not detect. 2nd issue with chimney range hood and they say change filter every every 3 months as motor is working. Rating - negative

Edgar was great. He was very knowledgeable and even went to go get a part he needed to fix my…read morewashing machine came back and had it done within an hour. Fair price too. Highly recommended!!!!

Clyde was great. He knew what the problem was immediately. He made a suggestion and didn't have to…read morecome out. I highly recommend him.

Clyde came out to fix my washer.Turns out to be a bad pump. Had one in his truck took less than…read more45min to change it out Was charged $325.00 said he waved the service call too.Thats $300 an hour! Pump was $25 Now 2 months later same problem bad pump. Called Clyde no response left message 3 times Not good

Live plants, quiet morning, interesting architecture as well definitely limestone marble granite…read more it really smells like coffee in there and they have all the little goodies too. That comes with the truck. from what I understand that's a number that you don't have in your wallet just in case I'll load up to one of those mirrors and double check for me

Fast response and was able to come out quickly. While was not the answer I wanted was fair and…read morehonest about the situation and offered suggestions for replacements.

The ice maker in our fridge just completely stopped working out of nowhere. They diagnosed a jammed…read morefill tube, defrosted the line, and got it producing ice again the same afternoon. Really appreciated the fast turnaround.

From the owner: When your refrigerator stops cooling or your washing machine starts making strange noises in the…read moremiddle of the night, you need a trusted appliance repair team that treats your home like their own. That's exactly what you'll find with Bucktown Appliance Repair, proudly serving Chicago homeowners since 2013. Whether you're dealing with a malfunctioning dishwasher, a dryer that won't heat, or an oven that's given up right before dinner, our experienced technicians arrive ready to diagnose and fix the problem efficiently. What sets us apart in the Chicago appliance repair landscape is the personal attention Robert and our team bring to every service call. We're not a faceless corporation sending out whoever's available—we're your neighbors, deeply invested in building lasting relationships with the families and businesses we serve throughout Bucktown and beyond. Our technicians take the time to explain what's wrong, walk you through your options, and answer all your questions in plain English, never making you feel rushed or confused. From routine maintenance to emergency repairs on all major appliance brands, we combine years of hands-on experience with genuine care for our customers, ensuring you receive honest recommendations and quality workmanship every single time.

I appreciated Bek's honesty in assessing the condition of our stove and telling me that we were…read morebetter off getting a new one. He was polite, respectful, but forthright. The fee to come out was not too bad, either, compared to what some companies charge.

Technician was assigned through warranty company…read more The technician arrived to diagnose an error in our dishwasher and was under prepared to manage the repair meaning: 1. Took 30+ minutes to remove supply and drainage lines in order to move appliance 2. Forgot to turn water off under cabinet causing flooding and was not prepared with rags or buckets these are things I had to supply Once problem was discovered they explained that parts would need to be ordered The following week, without proper notification, the technician stated they were on the way and would be there in 20 minutes Upon actual repair the observations were the same as above and now comes the additional issue of the gasket being warped because of the tugging and pulling. The dishwasher will operate but will no longer hold water. Again, no rags no buckets no control over water all over my kitchen except for rags and buckets I knew I needed to be prepared with to mitigate potential damage. The technician stated it was because our water supply from was from the hot side and was too powerful. I called a licensed plumber right in front of him and they looked later, and stated there was no issue. Also should note I have a home inspection report that is under 12 months old which cited no issues In summary, The initial service call was $105 ($100 plus needed me to pay bank service charge) Plumber is a friend and did not charge me for his time A new dishwasher was required a comparable dishwasher installed was $750 And either a repair or entirely new cabinet needs to be estimated