Hal delivered exceptional customer service. I called around to get a few quotes and Hal was very…read morecompetitive. I was going to have trouble making it to the shop so he offered to come to my house and do it. There was a problem with the replacement windshield and he was very transparent about everything and offered to come back again. I offered to pay half in advance because I felt bad that he spent all that time working and had to come back, but he refused to take payment till the job was completely done. Hal followed up with me and setup a second visit appointment without me having to call or inquire. You just don't get this level of professionalism and dedication with other companies. For all future windshields that I break I will be taking them straight to Hal, can't recommend him enough.

I had considerable rock damage and sandblasting to my 160,000 mile OEM windshield. Hal located the…read morespecific glass for my exact model, and did a wonderful job installing it. Service was terrific, the entire experience could not have gone any smoother. Great price for the quality of the work. Highly recommended.

Windshield replacement. Great job. Techs showed up when they said they would and replaced with no…read moreadditional costs. I would recommend.

Owner, Jon Mandel says I reviewed the wrong company. WRONG! You sent two guys to do the work, but…read morethey left, without saying saying anything. You sent me an email saying, sorry you couldn't do the work. My communication with you was really good; your workers were really bad. Here (below) is your quote. Hi Jim, Thank you for reaching out to Safe Auto Glass to assist with your auto glass replacement. The cost of installing your 2007 Mercedes Benz CLK350 back glass in 28270 is $225.00. Our pricing includes EVERYTHING : - all parts and labor - we come to you - clean up and disposal - sales tax - all discounts and promotions Our next available appointment day is tomorrow. To schedule your appointment please call 877-215-7735. Labor-only jobs are prepaid in full and do not come with any warranty. Thank you, Jon Mandel Safe Auto Glass 877-215-7735 safeautoglassusa.com Placing of an order means that you WAIVE YOUR RIGHT to initiate a credit/debit card chargeback under ANY circumstances. All disputes are to be resolved between you, the customer and Safe Auto Glass directly.

Excellent communication, arrived on time, and did a great job replacing the entire windshield…read more Would definitely use again.

Excellent service will use again. Rh. Quality best could…read moreask for.on time equipment all worked as needed

The folks at Glass Doctor of Charlotte are terrific! Daniel Duque and his partner-in-training were…read morefirst-rate professionals and very kind, too. They were the first to arrive and measure my space for a mirror and provided excellent suggestions. Also, Crystal, at the home office was very helpful in providing photos of the mirror I was to have installed. She ventured back to the showroom to take photos to send me right away. Much appreciation to Crystal! For installation, 2 more excellent professionals, Yon and Chris B were incredibly efficient, helpful, and installed a beautiful mirror over my master vanity and framed it beautifully. Thank you, Glass Doctor! You are fortunate to have such good people working with you.

My experience with this business has been extremely disappointing. Although paintwork is not their…read morespecialty, they offered to fix the paint issues on my Toyota Corolla, and I trusted them to do the job properly. Unfortunately, the results were poor, and I was left with problems that were not there before. What made the situation even worse was their response when I raised my concerns. Instead of genuinely addressing the issues and taking responsibility, their replies came across as defensive and focused more on protecting their image than resolving the problem. I am also concerned about how they handle criticism on social media. They publicly present themselves as willing to resolve customer complaints, yet my experience has been very different. My negative comments have also been removed from their social media pages, making me question how transparent they are about customer feedback. Their advertising creates an impression of professionalism, but based on my experience, I would encourage others to look beyond the promotional posts and carefully consider their options before trusting this business with their vehicle, They also told me that the work simply wasn't what I expected and suggested that I misunderstood because of the language barrier, rather than directly addressing my concerns about the quality of the work.

They have been super responsive not just to provide a quote but answering any questions I have…read more These guys just left, they did an awesome job even repaired 2 nicks on another vehicle while here replacing my windshield. Super great guys and pricing was unmatched. Highly recommend.

Good response time and upfront pricing. Rafael said that he would arrive between 10 and 12, gave me…read morea call when he was on the way and arrived at well within the window. He introduced himself, and began replacing the windshield right away. About an hour later he was finished with the replacement and recalibration of the camera. The price was fair and the workmanship excellent. The best thing that I can say is that I would most certainly use them again!

Safelite provides excellent service, professionalism, high-quality product, with great technicians…read more I have been required to use their services from different offices of theirs at different cities and locations over a long career of being on the road for work and have never been disappointed.

I was told 3 hours at check in to replace a windshield, 2 hours later was told they were just…read moregetting to my car, 2 hours after that was still waiting with no updates, all in more than 5 hours total to replace a windshield...really? the sense I had is that the car sat for two hours before they even touched it. i would avoid this place if you are forced to go their facility to get anything done...

My passenger side window glass shattered. Quoted me a price that was really great. Cheaper than…read morethe dealer by 50%. It was the correct window with factory tint already in it. The install took less than 20 minutes. Very happy and will be taking my other truck to have the windshield replaced.

"I want to be transparent: my initial experience was rough due to a calibration issue with my 2023…read moreLincoln Corsair after a windshield install. According to the manager, Derrick, it was a manufacturing defect rather than a shop error, but I was still frustrated at the time. Derrick completely took ownership of the situation. He promised an OEM replacement overnight and ensured it would be resolved at no extra cost. He even came in on his day off to personally oversee the install. My car was delivered today perfectly calibrated, with new wipers and a full tank of gas. Incredible recovery thanks again, Derrick, for the top-tier service!"

Brandon and his crew were outstanding. They didn't inflate the price or mess around. Came onsite…read morewhere I was and took care of it quick. Don't sleep on these guys if your looking around.

Quality, value and professionalism. This was the third windshield that they put in my vehicles…read more Best pricing and they are mobile.

wow...thank you jeff kelly for quick service of fixing my locking parts window at the dealership…read more this window takes alot of abuse all day long, i am so thankful you were able to fix it so fast for me. great service from the initial phone call to the day you fixed it for me. thank you again. jeff it was a pleasure meeting you. you guys are the best.

All Glass replaced my windshield years ago and they did a great job. Why didn't I write a review…read morethen? Same reason you don't. Ya just don't get around to it. But what they did today lit a fire under me to post a review. Wow. Just wow. Backstory: So some hooligans on a holiday got in my car at the airport, found nothing of value so they pulled off my rear view mirror. Come on! Seriously? So, of course I try to reattach it and I failed. But what was amazing was I passed NC State Inspection, as you only need your side mirrors. Crazy I say. Back to All Glass. I spoke to Brittany, told her what happened and she said they'd take care of it and there would be no charge. "Whaaaaaat?!?!?" In my best ScoobyDoo voice. Okay, I didn't, but I wanted to. Yeah, I know, I need to get checked out. The point is, the folks at All Glass are nice people, they know their stuff, they do exceptional work and know how to treat the customer. I know I won't go anywhere else.

Don't be discouraged by its appearance. This is truly a diamond in the rough. Prices are beyond…read morefair, and staff is nothing short of amazing. I had a windshield that needing replacement and clips for loose molding, a job they were willing to schedule within 4 hours of my calling; I was not only met by prompt and courteous customer service in the office, but quality mechanics who thoroughly explained every step and concern along the way. Unfortunately, my first windshield had been delivered chipped; not only did they immediately inform me and send for a replacement to be delivered within 10 minutes, but they apologized for the inconvenience and offered an extremely generous discount. Although I chose to meet them on site, they have an expansive team that will come out to you, delivering these same high quality standards at your convenience. There is also an on premise mechanic to help with oil changes and maintenance. All in all I am floored by the quality of workmanship and service I received, proving you can't judge a book by its cover... or a business by its curb appeal.

I can't say enough about Mac Ivy and his team at Team Auto Glass. I was in an accident on the…read moreturnpike and they were driving behind me. It was raining and dangerous and yet they pulled up behind me and my truck to check up on my daughter and I who had just hydroplaned and careened from one barrier to the next. They were so caring and concerned about our safety as the conditions were bad and they didn't want another car to hit us as we sat on the side of the road. They stood in pouring rain until they saw I was safely on the side waiting for the sheriff. They went beyond the norm and I just wanted to give a big shout out and thank you to them for coming to my rescue. And before you think they stopped because of my possibility of needing glass repair- you'd be wrong. That was probably the only thing not messed up- haha. So they stopped because that's the kind of guys they are. I'll be calling them though and recommending them to everyone I know who need glass repairs in the future. Thank you Mac! No good deed goes unnoticed!