"I want to be transparent: my initial experience was rough due to a calibration issue with my 2023…read moreLincoln Corsair after a windshield install. According to the manager, Derrick, it was a manufacturing defect rather than a shop error, but I was still frustrated at the time. Derrick completely took ownership of the situation. He promised an OEM replacement overnight and ensured it would be resolved at no extra cost. He even came in on his day off to personally oversee the install. My car was delivered today perfectly calibrated, with new wipers and a full tank of gas. Incredible recovery thanks again, Derrick, for the top-tier service!"

I would like to start off that The receptionist Dottie was very unprofessional. I got my windshield…read moreglass replaced on September 29, 2025 made a warranty claim on September 30, 2025 which I never got a claim number until I went to the location so they can see the claim on October 1, 2025 very unprofessional . They said they didn't damage my vehicle and clearly I have pictures. They taped my windshield all the way up told my wife if we have any molding issues around my windshield please come back. We have a lifetime warranty, but failed to tell us that they damage our trim and our molding They scratch my paint and they said they did not do it. That wasn't the outcome I was expecting after the technician mentioned, he been doing glass installation for over 35 years. I asked for a district manager number. They said they're not allowed to give the number out which I know he has an office number to be reached on very, very, very very unprofessional. I called customer service very unprofessional. I went there because they did one of my vehicles over 10 years ago and I never had an issue so that's what drove me to go back but will I referred them to anyone right now no Will I go back hell no....... if I can give zero stars based on customer service, I would. just simple conversation would've fix the whole thing when it happened during installation always let the customer know what's going on. Don't try to cover up because it's never a good outcome.

Excellent service will use again. Rh. Quality best could…read moreask for.on time equipment all worked as needed

The K&S team was extremely communicative with making the appointment, and the ease of communicating…read morethrough Yelp was huge. Their pricing was extremely fair, especially compared to big brand names like Safelight, etc. They also come right to your home so I barely had to lift a finger! I had a few really small cracks in my windshield and the K&S team patched them up within 10 minutes. The next time I got in the car I almost forgot that they patched them because they did such a good job! 10/10 would recommend based on quality of work, pricing, and ease of communication.

I had an appointment at 11:00 am to get my daughters car full windshield replaced. The owner had a…read moreone tech call out and another traveling for parts. The owner was very nice and accommodating. He replaced the windshield within the hour for $100 less than other places I called. I HIGHLY recommend this location for any service needed with auto glass repairs.

Had a non-standard repair request. Most shops don't even pick up the phone. Others say no. Juan…read morecalled me back when they missed my original call, talked me through a few options. Quoted me a reasonable price. Even if the repair is temporary (he informed me my non-standard request could be risky) this is still a valuable service and I would not hesitate to use them again.

Had a great experience! Utilized the Yelp app to get some quotes. I was checking on the holiday and…read moreso didn't expect to get quick responses. My windshield was pretty decently cracked so I knew I needed a replacement. Lucky for me Brien was super responsive and transparent. We ended up texting so he could continue to enjoy the holiday. We talked about which day (due to weather). He was able to come the next day. He was prompt, professional, and I would absolutely do business with him again. Compared to some other quotes I received he came in below some National companies, but in line with other local businesses. Highly recommend!

The guys were super nice and fast. They were able to replace my windshield while I was at work. I…read morewas quoted hundreds of dollars more at other places for the same service. There is a slight blemish at the top of the windshield but it doesn't bother me at all. Definitely recommend!

Excellent service. Made an appointment within the week. They have a great selection of tints and I…read morewas given a nice explanation of each before making my selection. The tonta look great and I couldn't be happier.

Chris provided awesome customer service and did a great job installing the tint in my coupe. He…read morepatiently went through the options and was personable and friendly. My tints were put on quickly while I waited and I even connected to their WiFi to get some work done. Pricing was definitely worth the convenience and the quality of the work. I got 18% tints all around in the high performance carbon film (it's the middle tier). It is completely worth it on the hot Charlotte days and affords a good amount of privacy. Other useful info: - The shop is first come, first serve and there's a limit on weekends. - Check GroupOn for deals. This is for the basic film but you can upgrade from there.

Carolina's Finest Window Tinting did an outstanding job on my Tesla Model Y with ceramic tint. From…read morestart to finish, the experience was top-notch. The service was fast, professional, and extremely friendly. Jose took the time to walk me through the ceramic tint options, explained the differences clearly, and gave honest recommendations that made the decision easy. I drove all the way from North Charlotte after reading the reviews, and they absolutely lived up to the hype. The install was clean and precise, with great attention to detail, and the ceramic tint makes a noticeable difference in heat reduction while still looking great. The entire process was smooth and stress-free. If you're looking to get ceramic tint--especially on a Tesla--this shop is 100% worth the drive. Highly recommend Jose and Carolina's Finest Window Tinting.

They just did the tent on my LS 500. Looks fantastic. I went in wanting the darkest tent possible…read more I was showing the different levels of tent and was recommended to do the next step up due to its ability to hinder night driving. Appreciated the suggestion and was steered in the right direction. So far so good on my car.

My auto insurance outsources glass claims administration to a nationwide company that also provides…read moremobile repair/replace services. They offer their services as the default. Yet, one can have an independent company do the work on request if one knows to ask/inform insurance of preference. Despite the lure of 'convenience' offered by the nationwide company, DC Automotive Glass replacement at the dealership is my go-to choice. Here's why: Office manager Renee is top-notch working with insurance companies and providing timely customer updates. She advocates for OEM replacement coverage with claims management when appropriate (e.g. newer/leases). The customer is the focus (not the profit margin or claim close speed rate of the administrative third party) and parts and labor prices are reasonable/competitive. Vehicles with advanced safety features require calibration which is most reliably performed by the dealership. Audis can be particularly tricky. Jeremy & Joshua work collaboratively with my dealer for post-replacement calibration and they with my service advisor collectively don't send me on the road with a suboptimal calibration comprising safety and requiring the time drain of a return visit for error code re-work. I've used them 3-4 times and will do so again when needed. They do good work.

A couple of years ago, Jeremy came out to my house and replaced a windshield on my dodge ram…read more Yesterday I was driving and my neighbor was cutting his grass. Unfortunately my drivers window was busted. That scared the living daylight out of me, sounded just like a gun shot. I would have been mad, but he wasn't throwing it towards the road. It was just a freak accident. Anyway I couldn't remember the company's nor Jeremy's name. I had to do a lot of research to locate the company. I am going to have to go all weekend with no window because I see they don't work on the weekends. That is how much Jeremy impressed me. With his attitude, professionalism and workmanship. I would not use anyone else.

Overall a great experience. Fast repair at a fair price! Highly recommended. Don't waste your time…read moreand money at other shops.

My family and I have used Mint Hill Body Shop for about 3 years. I was referred there by a couple…read moreof co workers. Exceptional work and reasonable pricing compared to the larger Body Shops in our area. This is a family body shop, passed from father to son and the pride shows in their work