Hal delivered exceptional customer service. I called around to get a few quotes and Hal was very…read morecompetitive. I was going to have trouble making it to the shop so he offered to come to my house and do it. There was a problem with the replacement windshield and he was very transparent about everything and offered to come back again. I offered to pay half in advance because I felt bad that he spent all that time working and had to come back, but he refused to take payment till the job was completely done. Hal followed up with me and setup a second visit appointment without me having to call or inquire. You just don't get this level of professionalism and dedication with other companies. For all future windshields that I break I will be taking them straight to Hal, can't recommend him enough.

Hal was wonderful. I was able to get my windshield repaired the next day after being damaged. Price…read morewas very reasonable and service was fast and very well done. I am pleased and would recommend Optic Kleer to anyone!

The folks at Glass Doctor of Charlotte are terrific! Daniel Duque and his partner-in-training were…read morefirst-rate professionals and very kind, too. They were the first to arrive and measure my space for a mirror and provided excellent suggestions. Also, Crystal, at the home office was very helpful in providing photos of the mirror I was to have installed. She ventured back to the showroom to take photos to send me right away. Much appreciation to Crystal! For installation, 2 more excellent professionals, Yon and Chris B were incredibly efficient, helpful, and installed a beautiful mirror over my master vanity and framed it beautifully. Thank you, Glass Doctor! You are fortunate to have such good people working with you.

Their team was on time, professional and very friendly. The replace my window quickly and the…read moreinstallation quality was top notch! I'm way type "A" and very picky. I was pleased and the pricing was fair! Highly recommend Glass Doctor of Charlotte.

Excellent communication, arrived on time, and did a great job replacing the entire windshield…read more Would definitely use again.

Excellent service will use again. Rh. Quality best could…read moreask for.on time equipment all worked as needed

They have been super responsive not just to provide a quote but answering any questions I have…read more These guys just left, they did an awesome job even repaired 2 nicks on another vehicle while here replacing my windshield. Super great guys and pricing was unmatched. Highly recommend.

Good response time and upfront pricing. Rafael said that he would arrive between 10 and 12, gave me…read morea call when he was on the way and arrived at well within the window. He introduced himself, and began replacing the windshield right away. About an hour later he was finished with the replacement and recalibration of the camera. The price was fair and the workmanship excellent. The best thing that I can say is that I would most certainly use them again!

Safelite provides excellent service, professionalism, high-quality product, with great technicians…read more I have been required to use their services from different offices of theirs at different cities and locations over a long career of being on the road for work and have never been disappointed.

If you have a BMW this place will cause you more grief and charge you for it…read more 1. The metal molding on my X3 flew off not two miles from my house because it was not replaced correctly. 2. It rained two days later, found out that the windshield wiper arm elements were not replaced so my wipers did not work. I found them in the engine bay a few weeks later. 3. They can't deal brittle parts and cracked up my windshield cowl during their replacement. The installation was on 7/6, it is now 7/30 and I am still going back and forth on the phone with them trying to get a resolution. They said they would order the necessary molding replacement, after calling a week later they had not done anything of the sort. No one at the shop location is picking up the phone this week. I even went as far as sending their CEO an email on July 10th about this issue. I have not yet received a response from corporate or Renee Cacchillo. I ended up fixing my own wipers after finding the lost element parts in my engine bay. Don't waste your good time and money on this place. It is not worth the headache.

Lots of shady people in the auto glass repair business: bait-and-switch, giving low estimates then…read moreupping the price by a couple hundred dollars, etc.). Spare yourself and just hire Brian of Artisan Glass of Lake Norman. Excellent service, friendly, knowledgeable, and competitive price. 100% recommendation.

I had a different conversation with one of Artisan's competitors. The hole was too big to repair…read moreand the crack was too small to replace. It was time to look for another company. Brian came out and said the crack was large enough to replace the windshield. After a two week delay due to other mechanical work on the vehicle we scheduled for yesterday. The new windshield looks great and the mechanical issues have been solved so now I feel confident I can give this SUV to my grandson, if he ever gets a license. Great work and a Great price!

My passenger side window glass shattered. Quoted me a price that was really great. Cheaper than…read morethe dealer by 50%. It was the correct window with factory tint already in it. The install took less than 20 minutes. Very happy and will be taking my other truck to have the windshield replaced.

"I want to be transparent: my initial experience was rough due to a calibration issue with my 2023…read moreLincoln Corsair after a windshield install. According to the manager, Derrick, it was a manufacturing defect rather than a shop error, but I was still frustrated at the time. Derrick completely took ownership of the situation. He promised an OEM replacement overnight and ensured it would be resolved at no extra cost. He even came in on his day off to personally oversee the install. My car was delivered today perfectly calibrated, with new wipers and a full tank of gas. Incredible recovery thanks again, Derrick, for the top-tier service!"

Brandon and his crew were outstanding. They didn't inflate the price or mess around. Came onsite…read morewhere I was and took care of it quick. Don't sleep on these guys if your looking around.

Quality, value and professionalism. This was the third windshield that they put in my vehicles…read more Best pricing and they are mobile.