Excellent communication, arrived on time, and did a great job replacing the entire windshield…read more Would definitely use again.

Excellent service will use again. Rh. Quality best could…read moreask for.on time equipment all worked as needed

The folks at Glass Doctor of Charlotte are terrific! Daniel Duque and his partner-in-training were…read morefirst-rate professionals and very kind, too. They were the first to arrive and measure my space for a mirror and provided excellent suggestions. Also, Crystal, at the home office was very helpful in providing photos of the mirror I was to have installed. She ventured back to the showroom to take photos to send me right away. Much appreciation to Crystal! For installation, 2 more excellent professionals, Yon and Chris B were incredibly efficient, helpful, and installed a beautiful mirror over my master vanity and framed it beautifully. Thank you, Glass Doctor! You are fortunate to have such good people working with you.

Great repair! Highly recommend. We had a cracked window above our front door, looks like one of the…read morekids threw a ball hard against it or something. It was an awkward size, fairly thin but very long. Someone came and gave us an estimate and then Chris B came out with the person he was training, Derek. They were both so professional and caring. They spoke highly of the company they worked for. Chris had been with them for 15 years which shows they have talented people who stay. Within a short time, they fixed the window perfectly, cleaned the other panel as an extra help to me. They were so polite, knowledgeable about how to do a good job and kind.

They have been super responsive not just to provide a quote but answering any questions I have…read more These guys just left, they did an awesome job even repaired 2 nicks on another vehicle while here replacing my windshield. Super great guys and pricing was unmatched. Highly recommend.

I reached out to Eastland to get a quote on a windshield repair. Raphael gave me his honest…read moreopinion that he could try to repair the crack but advised that I replace the windshield instead. I had received the same feedback from several other auto repair companies based on the picture I shared. I followed his advice and am very pleased that he showed up with an associate and within an hour of my contacting him and he completed the replacement in under an hour. His pricing was very competitive and slightly better than other quotes I received. I highly recommend Raphael for his quick replies, promptness and professionalism. 2013 Toyota Rav4. Thank you!

Safelite provides excellent service, professionalism, high-quality product, with great technicians…read more I have been required to use their services from different offices of theirs at different cities and locations over a long career of being on the road for work and have never been disappointed.

If you have a BMW this place will cause you more grief and charge you for it…read more 1. The metal molding on my X3 flew off not two miles from my house because it was not replaced correctly. 2. It rained two days later, found out that the windshield wiper arm elements were not replaced so my wipers did not work. I found them in the engine bay a few weeks later. 3. They can't deal brittle parts and cracked up my windshield cowl during their replacement. The installation was on 7/6, it is now 7/30 and I am still going back and forth on the phone with them trying to get a resolution. They said they would order the necessary molding replacement, after calling a week later they had not done anything of the sort. No one at the shop location is picking up the phone this week. I even went as far as sending their CEO an email on July 10th about this issue. I have not yet received a response from corporate or Renee Cacchillo. I ended up fixing my own wipers after finding the lost element parts in my engine bay. Don't waste your good time and money on this place. It is not worth the headache.

"I want to be transparent: my initial experience was rough due to a calibration issue with my 2023…read moreLincoln Corsair after a windshield install. According to the manager, Derrick, it was a manufacturing defect rather than a shop error, but I was still frustrated at the time. Derrick completely took ownership of the situation. He promised an OEM replacement overnight and ensured it would be resolved at no extra cost. He even came in on his day off to personally oversee the install. My car was delivered today perfectly calibrated, with new wipers and a full tank of gas. Incredible recovery thanks again, Derrick, for the top-tier service!"

Needed a windshield as there appears to be a magnet on my car for rocks. 3rd replacement since I've…read moreowned it... smh.... Submitted a request for a quote online and someone from the call center called me the next day. A little pushy about getting me on the schedule. But hey, that's her job and I need to get it done. Had gotten a quote from Safelite, but Auto Glass Now was $120 cheaper. Who do you think I went with??? Arrived to be greeted in an extremely friendly manner, small waiting room. Asked if they had Wi-Fi so I could log onto work, but they didn't. That was probably my biggest knock. Took about 2hrs. Francine/Francis (can't remember which) is the girl behind the desk. I would listen as she would deal with others in person & on the phone and her knowledge of product and customer services skills are exceptional. This one customer was very rude to her to the point where I wanted to tell him to chill out. But she stayed calm and gracefully apologized. He still left due to being impatient, but it was top notch defusing the situation and not reacting to ignorance. I also checked for any damage, scratches, etc.... that I can spot very easily, and I didn't see any. They did a really good job. I was pleased and would recommend going to them if you need glass work.

Brandon and his crew were outstanding. They didn't inflate the price or mess around. Came onsite…read morewhere I was and took care of it quick. Don't sleep on these guys if your looking around.

Brandon is absolutely amazing and went the extra mile! He came and was able to fix some chips out…read moreof my windshield, but also fixed my rear view mirror which had fallen. It ended up being a 2 day job, but truly went above and beyond for me. You cannot beat his prices and his customer service. I will be recommending him to everyone I know! This is a local company you should work with!!!

wow...thank you jeff kelly for quick service of fixing my locking parts window at the dealership…read more this window takes alot of abuse all day long, i am so thankful you were able to fix it so fast for me. great service from the initial phone call to the day you fixed it for me. thank you again. jeff it was a pleasure meeting you. you guys are the best.

Fantastic service and great people. Very, very pleased with their job. The two installers were…read moreincredibly polite and super clean. Pleasantly surprised.