Windshield replacement. Great job. Techs showed up when they said they would and replaced with no…read moreadditional costs. I would recommend.

Owner, Jon Mandel says I reviewed the wrong company. WRONG! You sent two guys to do the work, but…read morethey left, without saying saying anything. You sent me an email saying, sorry you couldn't do the work. My communication with you was really good; your workers were really bad. Here (below) is your quote. Hi Jim, Thank you for reaching out to Safe Auto Glass to assist with your auto glass replacement. The cost of installing your 2007 Mercedes Benz CLK350 back glass in 28270 is $225.00. Our pricing includes EVERYTHING : - all parts and labor - we come to you - clean up and disposal - sales tax - all discounts and promotions Our next available appointment day is tomorrow. To schedule your appointment please call 877-215-7735. Labor-only jobs are prepaid in full and do not come with any warranty. Thank you, Jon Mandel Safe Auto Glass 877-215-7735 safeautoglassusa.com Placing of an order means that you WAIVE YOUR RIGHT to initiate a credit/debit card chargeback under ANY circumstances. All disputes are to be resolved between you, the customer and Safe Auto Glass directly.

Excellent service will use again. Rh. Quality best could…read moreask for.on time equipment all worked as needed

The K&S team was extremely communicative with making the appointment, and the ease of communicating…read morethrough Yelp was huge. Their pricing was extremely fair, especially compared to big brand names like Safelight, etc. They also come right to your home so I barely had to lift a finger! I had a few really small cracks in my windshield and the K&S team patched them up within 10 minutes. The next time I got in the car I almost forgot that they patched them because they did such a good job! 10/10 would recommend based on quality of work, pricing, and ease of communication.

I had an appointment at 11:00 am to get my daughters car full windshield replaced. The owner had a…read moreone tech call out and another traveling for parts. The owner was very nice and accommodating. He replaced the windshield within the hour for $100 less than other places I called. I HIGHLY recommend this location for any service needed with auto glass repairs.

Had a non-standard repair request. Most shops don't even pick up the phone. Others say no. Juan…read morecalled me back when they missed my original call, talked me through a few options. Quoted me a reasonable price. Even if the repair is temporary (he informed me my non-standard request could be risky) this is still a valuable service and I would not hesitate to use them again.

Had a great experience! Utilized the Yelp app to get some quotes. I was checking on the holiday and…read moreso didn't expect to get quick responses. My windshield was pretty decently cracked so I knew I needed a replacement. Lucky for me Brien was super responsive and transparent. We ended up texting so he could continue to enjoy the holiday. We talked about which day (due to weather). He was able to come the next day. He was prompt, professional, and I would absolutely do business with him again. Compared to some other quotes I received he came in below some National companies, but in line with other local businesses. Highly recommend!

The guys were super nice and fast. They were able to replace my windshield while I was at work. I…read morewas quoted hundreds of dollars more at other places for the same service. There is a slight blemish at the top of the windshield but it doesn't bother me at all. Definitely recommend!

"I want to be transparent: my initial experience was rough due to a calibration issue with my 2023…read moreLincoln Corsair after a windshield install. According to the manager, Derrick, it was a manufacturing defect rather than a shop error, but I was still frustrated at the time. Derrick completely took ownership of the situation. He promised an OEM replacement overnight and ensured it would be resolved at no extra cost. He even came in on his day off to personally oversee the install. My car was delivered today perfectly calibrated, with new wipers and a full tank of gas. Incredible recovery thanks again, Derrick, for the top-tier service!"

I would like to start off that The receptionist Dottie was very unprofessional. I got my windshield…read moreglass replaced on September 29, 2025 made a warranty claim on September 30, 2025 which I never got a claim number until I went to the location so they can see the claim on October 1, 2025 very unprofessional . They said they didn't damage my vehicle and clearly I have pictures. They taped my windshield all the way up told my wife if we have any molding issues around my windshield please come back. We have a lifetime warranty, but failed to tell us that they damage our trim and our molding They scratch my paint and they said they did not do it. That wasn't the outcome I was expecting after the technician mentioned, he been doing glass installation for over 35 years. I asked for a district manager number. They said they're not allowed to give the number out which I know he has an office number to be reached on very, very, very very unprofessional. I called customer service very unprofessional. I went there because they did one of my vehicles over 10 years ago and I never had an issue so that's what drove me to go back but will I referred them to anyone right now no Will I go back hell no....... if I can give zero stars based on customer service, I would. just simple conversation would've fix the whole thing when it happened during installation always let the customer know what's going on. Don't try to cover up because it's never a good outcome.

Easy to work with. Effficient and reasonably priced. Fast turnaround…read moreThanks no more to say

This business is a joke so unprofessional I do not recommend this place to anyone. Please go else…read morewhere don't waste your time on these people they'll just make you wait and you will never receive one phone call from them. For this business to have a 4.8 star rating makes me laugh.

Caliber Collision Goes Above and Beyond! After getting into…read morea fender bender, I took my vehicle to the Caliber Collision shop on University City Blvd and I'm so glad I did. The service was truly outstanding from start to finish. Right from the initial estimate, I could tell they ran a professional operation. The staff was friendly, knowledgeable and the technician Tamara took the time to thoroughly explain the repair process. Tamara made sure to go over every detail of the damage with me. The repair itself was flawless. Tamara and the technicians who worked on my vehicle are true craftsmen - the paintwork, body repair and overall finishing touches looked perfect, like the accident never even happened. You could not tell there had been any damage at all. They paid meticulous attention to every detail. What really impressed me most was the care they took to make the entire experience convenient. Those daily updates on my vehicle repairs were top tier! They arranged for a rental car, worked with my insurance company directly, and had my vehicle ready right when they promised. The upgraded customer service exceeded my expectations. I'd highly recommend this Caliber Collision location to anyone needing auto body repair or painting work. Their skills and service were second to none. Thanks to the entire team for going above and beyond - you have a customer for life! Easily deserving of 5 stars.

I stopped in as a walk-in, asking if they could take a look at minor damage to my paint. I wish I…read morecould recall the staff member who helped me but she was EXTREMELY helpful! She came out to take a look at the damage and was willing to buff the majority of the damage out for free. She explained that, because of the specific paint color, she wasn't able to touch up the paint but suggested that I contact the dealership. She informed me that touch up pins were about $20 and the dealership will have it in the exact color of my car. I was so grateful to find that the minor damage could be repaired for less than $20. I would ABSOLUTELY suggest this Caliber location became they are extremely helpful and willing to do what they can to help rather than trying to nickel and dime people who are already in a stressful situation!!

Called to get a quote. Hung up on me twice. Then the third time they sent my call to voicemail…read more Still waiting for a callback! Definitely taking my business somewhere else!

From the owner: Call now for fast dependable auto glass repair and windshield replacement in Charlotte, NC. We…read moreprovide the following services and more: Process Insurance Claims, Auto Glass Shop, Windshield Replacement, Auto Glass Repair, Truck Glass Repair and Replacement, Automotive Door Glass Repair, Hatch Back Repair, Free Mobile Service!

Gerber Collision & Glass delivered exceptional craftsmanship in repairing my vehicle. The quality…read moreof their work was truly top notch--flawless, precise, and deeply professional. Every member of their team was attentive, knowledgeable, and refreshingly honest. I felt respected and cared for throughout the entire process. What impressed me most was the level of detail and pride they poured into the job--it was as if they were restoring their own personal vehicle. That kind of integrity is rare. I wholeheartedly recommend Gerber Collision & Glass for any accident-related repairs. Their customer service is second to none, and their commitment to excellence guarantees peace of mind.

Gary, Susan and the rest of the staff were fantastic. Susan whom I initially spoke to on the phone…read morewas extremely pleasant so I did not hesitate to come in for a quote. I met Gary who was very knowledgeable, and I had a quote within minutes. I am very picky when it comes to my truck. After speaking with Gary and reading reviews I scheduled an appointment for my truck. Gary and his team at Gerber exceeded my expectations and they went the extra mile. I highly recommend this shop to anyone who demands top notch service. Thank you Gary, Susan and the entire team. Chris E