I was reluctant to write a review because this is an extremely difficult time for local businesses. However, in light of COVID, any concerns with COVID precautions should be made known to anyone who goes to Xpose.
SUMMARY: After three trips to Xpose, my takeaways are that I feel (1) unsafe with its COVID precautions, and (2) uncomfortable with the environment.
As a newbie at Xpose, I'm new to the classes and how the studio operates. My first class was sexy chair with the instructor AJ (who was phenomenal). I didn't know we needed to bring a yoga mat for sexy chair because it was my first time, so the staff kindly loaned me a yoga mat from the studio's inventory of yoga mats located in the bins.
When I came to Xpose for a third visit, I signed up for sexy chair with the instructor Leanna. I forgot to bring a yoga mat so I retrieved the exact same yoga mat from last time because I thought that customary practice was permitted. Shortly after, Leanna reprimanded me in front of everyone. She immediately ran up to me, rolled up the yoga mat, repeatedly and sarcastically said these yoga mats were restricted for employees' use only, and returned it to the yoga bins.
I. UNSAFE COVID PRACTICES:
1. Leanna (the instructor) did not sanitize the yoga mat after reprimanding me. While I'm completely healthy and have exercised caution throughout the pandemic, she did not exercise that precaution. By returning the unsanitized yoga mat to the bin, she puts her colleagues at risk.
2. Leanna put me at risk by running up to me without maintaining the CDC's recommended 6 feet for social distancing.
Afterwards, I politely left before Leanna's class started and spoke to the front desk associate Alex. Alex was very kind and validated that Leanna could've approached this respectfully while exercising COVID precautions. Alex kindly forwarded this to Xpose's management. The next day, Claire from management called me.
II. POOR MANAGEMENT:
1. Claire from management stated "I'm sorry you didn't know the policy [that the studio's yoga mats are restricted for employees' use only]. You crossed the line and there are signs and an actual tape lined out between the instructors and those taking the class. And I guess Leanna crossed a line" because I communicated my concerns with COVID. I explained that I thought this was customary practice after my first class because I was permitted to use the studio's yoga mat. I thought there was a "line of tape" because it was to measure 6 feet for the instructor's safety, not to bar people from touching the yoga mats. I also explained that I had no idea what was going on in Leanna's life, especially when this is such a tough time for everyone, but I didn't appreciate this instructor taking it out on me.
2. Claire, on behalf of management, responded with (a) "I have no interest in that," and (b) "I don't know how else to make you feel comfortable at Xpose."
3. I thanked her for taking the time to call me, and then asked if she could help me get in touch with the owner of Xpose. Claire stated "the owner is never or I guess rarely is ever around," but I'll be sure to have the owner contact you. When I asked if Claire had my contact information, she immediately said yes and almost hung up, but I asked her if she could read it to me to ensure they had my email too. Interestingly, there was a long pause and she said she "needed to pull it up" which took ~ 3 minutes.
CONCLUSION:
Overall, this was an unfortunate experience because my concerns with COVID and the studio's management of this instructor's poor actions were brushed under the rug. I expected bruising and soreness from the classes, but not poor management or bad COVID precautions.
Please be cautious if you decide to take a class at Xpose because you are risking your health, safety, and positive vibes. This unfortunate experience taught me not to trust Xpose to respect my health, my safety, or me. read more