Someone recommended this place to me, and I have no idea why. The gentleman doing my acrylics grossly over filed them, one to the point of pain. I've had my nails done for years by an amazing tech who no longer does nails, and I know how the process is supposed to feel. I've removed my nails after a few weeks, and the intense file lines are actually pretty nasty. They also didn't do the length I requested by any means, and he wasn't friendly at all while getting them done. $90+ for nails is wild, but even if the service was free, I would not return. I would also suggest they reevaluate their cleanliness/hygiene practices because they were not up to par. I guess that's what can happen when people start to slack after years.. you just go a little blind to the actual quality of what you're doing and what's going on. read more

I loved this place, I don't get my nails don't that often and i've only ever gone to this place. It's super cute and pretty inside and the nail artists did an amazing job on my nails. I had two nails artists and both did amazing, they were super gentle with my nails and nice to talk to. I was shocked and in love with how my nails turned out because i thought they weren't able to do what i wanted but when i tell you they ate this up i mean it. I expected it to be pricy and that was no problem ($115 for the nails and $55 for tip) i was just madly in love with them and loved the way they free styled some of it. Will definitely be coming back! read more

XO Nails Bar - Nail Salons Near Me - Ballwin, Missouri

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They are fast and thorough my nails were beautiful ! They are very clean and sanitary you must wash your hands before service I like that! Tommy was exceptionally attentive to my needs and care of my hands read more

I am kind of disappointed because I always go here for my nails. They often do well with designs, but this time I got an uneven design on my nail and the nails was longer than the other making it look awkward to me. I pointed out and she still had me pay for the uneven "design". Not a huge deal, but definitely unfortunate customer service compared to what I am used to. read more

nails looked good but have gone from coffin to oval in a few weeks. they lied about the price on the website when i made my appointment and overcharged me like crazy. after my acrylics have started coming off i noticed divots in my nails from the file which is not okay (pictured attached). read more

XO Nails Bar - Nail Salons Near Me - Ballwin, Missouri

they usually always do a good job, but I got Christmas nails, and I did not get them wet for two hours then, I took a shower and the nails just started popping off. I might go back maybe not sure read more

I had a basic manicure Monday March 11. I left there at 11:30 and by 7:00 that night my nail polish was chipped so badly that I had to remove it before my social engagement. Now my nails are jagged and look worse than before the manicure. I just left XO and showed them my photos of 7:00 and they offered to give me a discount on gel - no refund! No way are they touching my nails again. read more

Quality has declined tremendously in past year cannot do design and got a fungus on my nail

I came in with a picture of what I wanted and the girl said "how cute"... then after my color was on I showed the picture again and said I want this design, she left and came back and said we can't do it will take forever to dry. The ambiance is beautiful. read more

Right before my appointment, I had a nail bed injury (totally my own fault) on already powder-dipped nails. I called ahead to let them know, and Tommy was incredibly gentle in handling the issue. He did an amazing job giving me a fresh powder dip manicure for my upcoming bachelorette trip--something I was really nervous about with my nail injury. My nails look flawless, and you'd never even know anything happened! Thank you so much! read more

I've been going to XO Nails Bar for 4 years now. Every experience has been good except for a few in the recent years. After a negative experience last year, I started having John do my nails every three weeks. He reached out to me after I left a review. He did a great job. Unfortunately, he recently left the salon. A friend of mine mentioned that many of the other techs were great, so I decided to book an appointment. I booked online and selected "any tech." I received and automated response that said they were unable to book my appointment. It said to call the salon. I called the salon and the girl on the phone said, "John has to do your nails and he doesn't work here anymore." I said that I requested for any tech to do my nails and assured her multiple times that it was okay for another tech to do them. She just kept repeating that only John could do them. Finally I said "so you just won't do my nails?" and she said, "yes, sorry." They are denying service for no reason. I guess they don't care about their customers or getting business. I've been a loyal customer for years. I've brought many other customers to their business. Even when they didn't do their best, I still tipped 20% and stuck with them. Through price changes, tech changes, etc., I've been there. It's extremely rude and hurtful that they would deny my business. I can understand why John left. He was kind and respectful unlike any of the other employees. If you want to be treated poorly, you should go here. Otherwise, the new salon in Des Peres is amazing and I would highly recommend you go there (Noir Nail Bar). read more

I have been coming here since they opened. Today, I was trying to make an appointment and called 5 times with no answer. I even double-checked that they actually were open and it said hours from 10-7! I looked back just a minute ago and their hours have changed. All of the sudden they are closed on Tuesdays? I think I'll look for a new place. read more

Really disappointed by the highly inappropriate music videos. Very sexual and not necessary to have playing in a business.

I have heard great things about this location however after trying to give them the benefit of the doubt, I have had multiple poor experiences. I had one where I made a reservation for my daughter and I and we ended up waiting an excessive amount of time. I gave them the benefit of the doubt because they were busy and it was two of us. I was told that time, walk in whenever, we never turn away people, you may have to wait though. So another day, I walked in and was turned away saying no way to fit in. Totally understood there could be a wait which was why I went when I did and ensured I had made time for a wait in advance but was told no walk ins. I tried one more time and made a reservation on a Monday for a 420pm appointment for nails and toes done. I got my toes done right away, then they started my nails, stopped and moved to another person. While my appointment for both at 420pm, at 550pm no one was yet working on my nails and I politely asked how much longer for my nails. I was told I could reschedule because they were short staffed or wait longer to have someone come back to my nails. It had been an hour and 30mins since my scheduled appointment. They didn't even finish taking off all the dip for my nails. No consistency and Terrible customer service. I am sad to say, I will never be going back and will not recommend this location to anyone. read more

XO Nails Bar - Other hand - Nail Salons Near Me - Ballwin, Missouri

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After being recommended here over and over I finally tried it- and they did NOT disappoint. I had acrylic on and after seeing how thick and heavy they were, it was suggested I take them off and just do dip. This took longer, but the guy doing my nails took his time and did a perfect job! My nails feel SO much better and lighter. I had a nail art pic that he also nailed. Such a great experience and the place is beautiful and super clean! read more

XO Nails Bar - Valentine's Nails - Nail Salons Near Me - Ballwin, Missouri

This the best nail shop in West County. I have been to so many nails shops, all up and down Olive and even some on Manchester. When I found XO Nails Bar I was so excited! The decor in the shop is beautiful! And it DOESNT have that chemical smell like some other shops have. I have been coming here for a year now and will never go to another nail shop!! This is a family run business and each of their employees are so sweet and amazing at their job. If I have a design I want they match it perfect. They understand my weird request of having "medium short" nails, or wanting a coffin nail that it's to coffin like. They never give me any attitude about the shape of length of my nails. Each and every one of the nail techs are amazing! You can't go wrong with any nail tech! The best part is, when you schedule your appointment you actually get in at your scheduled time! If they are running a couple minutes behind they let you know, and don't just leave you sitting there. My nails make me feel pretty. If I have amazing looking nails, I feel amazing. And thanks to XO I always leave feeling amazing. read more

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What a great little nail salon! Very clean and the decor and vibe inside is just perfect. The staff is so nice and they do amazing work. Spacey and plenty of room to move about and distance as needed. Call and make an appointment since it does get busy. read more

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Love this place! They always do the best job and are quick and on time. I always schedule an appointment through Facebook and never have to wait. The salon is extremely clean too. read more

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I am particular about my nails because if I am going to spend money on them I would like to be happy walking out with them. For basic nails with tips on only on one hand, didn't take the tips off fully of the first hand, it was $80. I tipped 20% still, so a total of $96 was just not right. First, She told me I could fix my nail after I pointed out how it was crooked and gave me the nail file. Second, got a Hailey Bieber glazed nail version and in order for it to get the chrome effect it needs to be rubbed in and not sit on top, which will give it a sparkle effect and not chrome. I rubbed it in on one hand and she put it on the other and a tip coat immediately on after. Third, they look lumpy and not smooth. My friend who told me about the place got tips and a design, and her total was $75... read more

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The first time I went here it was great. I really liked the way the girl did my dip nails. when I went back the 2 nd time I had a young guy who was more interested in his phone than in doing my nails. I went on vacation and the 4 th day my thumb nail broke in half. I have never had a dip nail break off or peel off EVER! After 2 weeks I had 6 nails broken off or peeled off. What a waste of my money. Will never go back there again. Save yourmoney and go somewhere else!! P.S. My dip manicures usually last 3 weeks or more NOT 4 days!! read more

I'll start this off as it could have been better. My friend suggested the place and booked our appointments for a refill. We both had fun designs for nails, and she said she'd gone before so why not? We get there, and we're asked to wash out hands then sign in. Then we're asked multiple times what we came in for, and then we're finally seated. The work station I was at was definitely gritty, and I'm not exactly sure if it was thoroughly wiped down. My friend showed me the prices beforehand: the website looked to be $45 for a refill, and with nail art I knew it would be a little bit more expensive. So, I sit and wait while someone comes and immediately starts talking to my friend, asking what she wants and all that. She shows the design she wants and they discussed for a while before someone came over to me. Immediately after I show the person what I want, I get started while my friend is asking more and more questions about the nail design and what could and couldn't be done. I think the manager came over and brought up the price, which was a lot higher than either one of us were expecting to pay. Yes I understand nail art is more expensive, but the base pay was actually $55 instead of $45, we must have looked at the wrong part of the website. So, I'm listening into my friend's conversation, and my nail tech tells me my price would be $20 dollars higher than I was expecting. Since I was getting a way simpler design, I didn't expect the price jump. From what I understand about the pricing, here's how it was justified: My nails were almond shaped (I came in with them almond shaped and just asked for them to be shorter) so that would be extra. When I asked if I could go with a cheaper nail shape I was told my nails were too short. My designs I wanted were going to cost me per nail. It was the first time I had heard of a design per nail, but maybe I just didn't know before? Because I wanted black french-tipped nails, that too would be extra. This wasn't explained to me, but I'm assuming its due to it being a specific style? Out of all three listed, I have never heard of a nail shape costing more of less, especially a common shape. I would get it if I asked for something outlandish but I just asked to keep my same shape and was told that it would be extra. Afterwards my nail tech asked me if I was okay with these prices. They had already removed 3 out of 5 nails on my hand at this point, so it felt pointless to get up and leave. I also wanted to point out that I have paid other places a similar price, but maybe this was the first place to break it down in such a way? It was also the only place I have been to that didn't tell me what I would be looking at price wise until after we got started, which I did not like. During the appointment it was awkward, maybe because I was stunned by the price and my friend had to fight to keep her set of nails (they wanted to remove them) so it was a quiet affair. My nail tech did chime in from time to time, asking if I liked the design or the shape. She did get me the exact length I was looking for, so that was nice. However, for paying extra for the simple design felt... weird. After leaving the salon and really staring at my nails, I realized they weren't all even. In fact, some have skinny lines while the other half is thicker. The webs I wanted are perfect, but they're spiderwebs so who cares. If I hadn't had to pay extra for the design per nail, I wouldn't have minded so much. I also may have sensitive nails, and I noticed one of my thumbs is bruised. There was a lot of attention to that area with the drill, which I'm not sure why but I'm glad I got a base color to cover some of the bruising. All in all, it was just okay. Did I feel like they were trying to nickel and dime me? Yes indeed I did. Was that their intention? Maybe not, I would hope not anyways. But them trying to convince my friend to get a new set of nails both times she went, is a little suspicious seeing as her nails are rather new. And somehow her golden flakes ended up on my nails. Its faint, but I noticed it after I left. Oh, and I almost didn't mention how even after I scrubbed underneath my nails before sitting down with my nail tech, I got a comment about how nails can be dirty or sometimes nails are dirty, especially underneath. It is possible they weren't talking a out my nails, but it felt pointed nonetheless. Will I be going back? No. read more

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Over charged me for acrylic nails and shape. My nail shapes are different sizes and the design that my nail artist put on is already coming off. 102$ for a regular pedicure and acrylic manicure is actually insane. If you are going to up-charge for something you need to communicate that to your costumer and be honest. read more

AMAZING!!! It was my first time visiting and they did a FANTASTIC job!! Amy followed the picture perfectly that I showed her and was so through and careful, I'm in love! Will definitely be coming back!!!! The ambiance in the salon was lovely as well--these guys are hidden gems!!! read more

XO Nails Bar - Nail Salons Near Me - Ballwin, Missouri

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Nicole did a beautiful job with my French tips manicure. She even suggested dipping the tips rather than layering on top explaining this would eliminate chipping. That's a win right there. I always enjoy the relaxing atmosphere and am looking forward to my pedicure next weekend when I treat my BFF for her birthday. Thank you for always being welcoming. read more

Don't waste your time. They take "appointments" but like all the bad nail shops, appointments mean nothing. I showed up at 1 o'clock for a 1 o'clock appointment and sat in a chair for 15 minutes, I must've asked five different times if anyone was available for my appointment and finally at 1:40, I left. There are too many nail shops to tolerate these places that cram as many appointments as possible in to the detriment of their customers. There's never a straight answer. The place was packed with high school girls, which seems like those are the people they want to cater to. Save your time and your money and go to just about anywhere else. read more

Loved this nail place! Snapped a photo of my new set before my workout. Great service and atmosphere, it was really nice to have music playing in the background. Asked for designed nails and brought in a photo and loved the result! Gotten tons of compliments and definitely coming back with a new design. Also sent over the photo prior to my appointment via Facebook messenger to see if they could do something similar and they responded very quick which was nice to know they could do the design before the appointment! read more

XO Nails Bar - Designed nails - Nail Salons Near Me - Ballwin, Missouri

Went for a relaxing girls day with my sister for her birthday. The atmosphere is more club-like than spa-like. They have techno club music playing pretty loud. Love that they have a full bar and drink menu, but we were hardly able to look at the menu and enjoy our drink because they were doing our nails at the same time as our toes, which was extremely uncomfortable and not relaxing at all. We couldn't talk, with our bodies all twisted while two people were working on us at the same time. I've had my nails soaked off many times while I received a pedicure, but not the full dip and everything right there in the chair. We felt like they rushed us out - the nails should have been done separately, especially since they were not that busy. Prices were high, and they even charged to take off my previous dip polish. The pedicure they charged for callous removal as well. Next time, we'll check out somewhere else. read more

I loved my experience here. The staff was wonderful and I loved how my nails turned out. Definitely will be coming back! read more

XO Nails Bar - Dip nails - Nail Salons Near Me - Ballwin, Missouri

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I got a dip manicure and a pedicure and they turned out great. It was high quality and $80 altogether which is super reasonable. The decor is so cute and all of their nail techs were very pleasant. Definitely recommend this place. I will definitely be back and plan to become a regular here - so happy I finally found a high quality nail salon where I feel good about spending my money read more

They were RUDE!!!!! If you want to get your nails done and get trashed talked about in Vietnamese then by all means be my guest and go here! The workers all are nice to your face speaking English but trust me, they all talk shit behind your back. They don't apologize even when you call them out on their behavior and one of them even had the audacity to roll her eyes and laugh, pretending like she didn't say anything when I know 100% she did. I speak and understand Vietnamese fluently, by the way. But it's ok I believe in karma and what comes around goes around and I feel sorry for them and not the other way around. I'm never coming here again and would never recommend but kudos to those who think these people are so nice and great. read more

The nails looked good I will say BUT the nail tech was SO RUDE to me. I do not need a nail tech being mean to me while I am spending $120 to get my nails done. I will NOT BE BACK read more

I have nothing but good things to say about XO Nails Bar! I came in a few days ago after breaking two nails after getting acrylics at a different salon that did not have a thick enough layer of acrylic, leading to two nails breaking, causing excruciating pain (if you've ever broken a nail plate, you know what I'm talking about). I made an appointment at XO Nails Bar after a friend recommended it, and my experience could not have been better. Not only did they get the acrylics off my two broken nails, but they also took great care in cleaning in and putting on a new acrylic to splint my nail (for lack of a better term) so that it could grow out without being completely torn off. I was incredibly impressed with their professionalism, the time and care they took to repair my nails, and my experience as a whole. I also need to state that the salon is gorgeous and incredibly clean. While it's not exactly in my neighborhood, I will definitely be returning in the future! read more

Wonderful place to get my nails done! I have been going to the same place for over a year and favorite my nail tec there left! I decided to try some place new and was recommended to come here! I had Mike and he took his time and was very friendly! Will definitely be going back! read more

XO Nails Bar - XO Nail Bar - Nail Salons Near Me - Ballwin, Missouri

Had an awesome time relaxing here after work. The staff was unsure how to tackle my nail inspo picture but they made sure to find the best person for the job and my nails turned out beautiful! 4 stars only because I also got a pedicure and it chipped 3 days after and I spent $15 extra dollars for gel so pricing brought me down a bit but super first time experience - I love how easy it was to make an appointment! read more

By far my favorite!! This is an awesome, welcoming friendly environment. I have been going here for the past few month and I Truly enjoyed it every time. Mike and his family out did themselves!! Keep up the good work guys!! read more

the best nails i've had done in all manchester , it was a great job done thank you so much read more

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Great family owned place by nicest and most personable family. Great addition to the neighborhood. Decent value. read more

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I haven't had my nails done in YEARS. I was nervous walking in but as soon as I entered I was greeted and made to feel very comfortable and welcomed. Mike helped me decide what would be best for me based on the length I wanted and the size of my nail bed (since I had no idea). My nails look absolutely fabulous and I left feeling confident and excited for my next visit here! read more

XO Nails Bar - Beautifully done Dip Powder nails - Nail Salons Near Me - Ballwin, Missouri

XO is very reasonably priced and they do decent work, but at what expense? The staff is very cold and rude. Definitely a shock to someone who is used to a more personal experience at their nail shop. The prices keep me coming back for now. read more

I found my new favorite nail salon! The salon itself is so clean and beautiful. My technician was very friendly and it seemed like all other customers were enjoying their services as well! Great selection of gel/powder colors. I can't wait to go back! read more

XO Nails Bar - Nail Salons Near Me - Ballwin, Missouri