It's been a while since I last visited the dentist - between moving and having a baby, life just…read moregot in the way, and let's just say my teeth were overdue for some TLC. I found this spot with 5-star reviews and decided to give them a call. I spoke to the sweetest, friendliest lady who was efficient, helpful, and just all around amazing. As a new patient, I had to fill out an intake form, which was super easy and straightforward. On the day of my appointment, everyone I met was just as kind and welcoming as the front desk had been. They answered all my questions and made me feel confident about the next steps for my dental care. So yes, the 5 stars are real! Definitely check them out... especially since Starbies is right next door.

They sold off my location without telling me. I had $400 owed to me on my account which they now…read moretell me they can't pay back because my account t has been sold. New owner doesn't want to know about it either saying it's not them that owe me the money

Not a bad place. Everyone is pretty nice here and all that. I came here because my usual dentist…read moreisn't in network and personally I feel charges way too much for his services. This place is great. Some of the tools and machines I think are a bit dated and not "new". But hey if it works it works. I came and had a root canal and will get a crown in a bit. I've had a root canal before unfortunately and this one wasn't anything bad. It took a bit longer than what I'm used to. But I do think this facility is more thorough than my usual dentist. They measured the length of the root and made sure all the infection was out. My tooth was hurting due to infection. Dr. Conrad kept asking me if it hurt in case he needed to give more novocaine. The temporary I have right now isn't bad. I feel the temporary is very fitting and it feels like my normal tooth. My prior temps definitely felt like a temp. I received great instructions on how to take care of my mouth now. I was told in my full exam I had gum inflammation, which surprisingly my normal expensive dentist never brought up and never hinted at the fact my gums were bad. So this was also a new learning experience. Disclaimer that my teeth are not the best at all but no one was judgmental and are more focused on fixing the teeth than anything. The only slight problem was the scheduling team. I like the front office ladies. They're nice. But I move an appointment up because I was in pain but I guess my normal appointment time wasn't canceled? And then I also called to move the root canal from Thursday to Wednesday but on Wednesday all I got was an exam instead of the root canal. So I think they just need to communicate better. I mean on Wednesday Dr. Conrad wasn't working and they had a temp dentist so I guess it wasn't horrible. But if I move the appointment up I would hope it includes everything we're doing in the appointment. But great place. And I'm so glad I found this office. It's also close to where I live and also where I work too which is nice.

I read the reviews before and I agree with the whole terrible experience from start to finish…read more Scheduling was a nightmare. The miscommunication for one about what I was there for and what was expected as I was booked for two different things (different time slots must I add) was miscommunicated. Their limited availability makes it extremely difficult to get in is another factor and plays a huge role in this review. I get there and staff seem friendly. The X-ray part was a nightmare as she seemed inexperienced and could not get the images right. I sat in the room for a very long time (confused because I was there for something else as well hoping they did not forget that) when it came time to be seen to go "over" things without disclosing too much personal info on here that these things were not mentioned and seem to have been dishonest and tackled on to treatment plan without properly understanding their patients needs (me in this case obviously). They send someone else to come in the room and go over all the breakdown and of course that's when you have the questions and now the Dentist is conveniently not available. Also, this becomes more of an argument which just came across as careless , unprofessional, and at this point I could not see myself trusting this dentist. I thought well- since I've already put the time and $ into this place let me get one thing done and switch / get second opinion about the rest of my treatment plan. They offered me an appointment for the following Wednesday (they are only open Mon- Wednesday) I arrange to get out of work at this time. I am waiting to hear back to confirm appointment as well as have a question answer regarding something that was important to me and my care before moving forward. Well, I get two different excuses from two different staff. Let me tell you-- the things I heard there is no evidence based reasoning as to why they should have told me this in the first place and you would have to be a child or completely misusing something for this to even be a possibility, let's just say. Anyway , they then ask if they can cancel my appointment ( exactly a day before in the afternoon ) I said no I can't cancel I just took work off for this appointment. She kept saying the doctor would like to leave early we need you to come in the morning or reschedule for the following Wednesday mind you I just took off these two Wednesdays. I explained to her that I did not take off the morning from work that I took off the afternoon. She did not seem to care and just kept saying the doctor would like to leave early. Anyway, this place is terrible. I got a second opinion somewhere else especially about the false information they provided me (which was something that I know would help me and my condition) and they are totally full of it and aren't in it to help people , they are in it for money. Sad to say. Choose a different dentist. Ruzanna Balyan is very dishonest and unprofessional. The only person I feel was at least honest and caring at this office was the individual that did my cleaning ( I wish I remembered his name).

Absolutely Superb PRIVATE PRACTICE Dental Office and Team!…read more This is a LONG awaited review in need:) I cannot say enough wonderful things about Glendale Dentistry and the entire team! Thx you all for being AMAZING and ALWAYS GOING ABOVE AND BEYOND What an absolute and comfortable acquisition from Stratland Dental From the moment you walk through the door, you are treated with kindness, respect, and genuine care. The vibe of heartfelt caring is present Dr. Stanfield is an exceptional dentist who is professional, knowledgeable, thorough, and truly takes the time to make sure you feel comfortable and understand your dental care. You can tell that he genuinely cares about his patients, and that makes such a difference. With the asst right by your side making every appt calming A special thank-you to Connie, the office manager, who does an incredible job keeping everything running smoothly while making patients feel welcomed and cared for. Savannah and Jazmine up front are always friendly, helpful, SMILING and welcoming. They make scheduling, check-outs as well as communication so easy and pleasant. And I absolutely have to recognize the wonderful hygienists -- Sara, Elli, and Michelle. Each one is professional, gentle, thorough, and compassionate. They make what can sometimes be an uncomfortable experience feel easy and reassuring. It is rare to find a dental office where every single person on the team is consistently kind, professional, and genuinely caring. That says a lot about the culture Dr. Stanfield and his team have created. I highly recommend Glendale Dentistry to anyone looking for a dental office where you are treated like a person, not just a patient. I'm truly grateful for the wonderful care our family has received from their entire team. Five stars without hesitation and pure appreciation

I wrote a review a while back, which was not a good one. It was about X-rays that were shown to me,…read moreshowing that my teeth were full of cavities, & cracks in the crowns. But my teeth were in perfect condition. The X-rays were put in the room I was in were put there by mistake. I do not fault Dr. Stanfield for this. Dr. Stanfield is a nice, caring Dr. that does good work & he has always taken care of my teeth & done right by me. I have gone to him for many years. He was not there the day this happened. It was my fault for not saying anything to the tech about the X-rays at the time. So I am at fault for not bringing the x-rays to the attention of the dental tech there at the time. And, I have no idea why. So, I apologize for the bad review. Please disregard the bad review I posted. Norma

Wonderful and very professional Dentist and and welcoming front office and dental associates. Went…read moretoday and had dental work done that was comfortable and beautifully done. I have my forever dental office.

I have been going to AZ Cosmetic and Family Dentistry for years and have always received great…read moredental care. My most recent visit was for a new mouth guard. The tech, Ashley, went above and beyond to make sure it fit correctly. Hard to find a good dentist office sometimes, but everyone from the front office staff to the hygienists to the dentists are terrific at AZ Cosmetic and Family Dentistry. Highly recommend!

Website boats being open 7 days a week and extended hours until 9pm. It's not…read more When I finally got ahold of someone to schedule an appointment, she got irritated with me for asking for something after 3pm. Update your hours and don't advertise something you don't provide.

I found myself in need of quick dental work and this office truly came through for me. I'd say this…read moreis a small but mighty team. The dentist himself is efficient and straight to the point, the dental assistant is a sweetheart and goes out of her way to build rapport. The girls up front have been SO nice, informative and just overall comforting during each of my visits.

There is no describing how good it feels to go from acute fear to relaxing and happiness due to the…read moregentle kindness of this entire office!!!! if you're afraid and it's kept you away from dentistry for years, this is the place to go!!!! If it can happen to me you can do it also!!!!!

Dr. Gross and his team are simply the best. Their expertise, professionalism, and genuine care for…read morepatients set the gold standard in dental health. I've trusted them my entire life, and it's because of their attention to detail and unwavering commitment to putting patients first. Special shoutout to Heather--she always makes me feel at ease and gives honest, helpful guidance toward achieving the smile I've always wanted. Thank you, Dr. Gross and team, for everything you do!

I've been here about 3 times so far and each time has been an amazing experience. I'd go more…read moreoften, but I don't live on the side of town the office is located! The staff has been friendly each time I've been. The dentist herself is amazing overall! Really takes the time to ensure everything is going well. ALSO, the parking is so spacious. I've never had issues at all finding a spot, which is a huge plus!

Really awesome staff! Had a great experience on my first visit. So glad I found Premier!!read more

Dear Artistic Dental Team,…read more I am writing this review to share my appreciation for the exceptional care I have received at your office. I typically only leave reviews when I am truly impressed. I feel it is important to recognize the outstanding experience I've had. I love this dental office. Everyone is incredibly friendly and kind, not only to patients but to one another. Everyone is knowledgeable in what they do. Dr. Dougherty is fantastic; he is knowledgeable, patient, and truly listens. It is wonderful to see how much respect he shows his employees, and the quality of his work is consistently excellent. After experiencing many dental nightmares since I was eight years old, I am so grateful I found Artistic Dental through Reddit. Dr. Dougherty and the entire staff have completely renewed my trust. I have been a patient for a while and I'm definitely not going anywhere. Thank you to the entire staff for everything! It is obvious that you are a team! Best regards, Sherry

Place tried to overcharge my wife on a cleaning service. She mentioned she only wanted the cleaning…read morethat was covered by her insurance. The dental hygienist and front desk worker reassured her that what was being done would be covered. Then they tried to bill her over $300 for services. The front desk worker called regarding the payment to which my wife said she didn't feel comfortable paying for services that were declined and agreed upon. The worker said she'd speak with the dentist. Days later she received a voicemail from the front desk lady admitting to it being her fault for not checking what was covered. Days later the office sent a break up letter saying how it's best for both the office and my wife to not continue their patient practice relationship. Not our fault your worker relayed incorrect information and were trying to charge more then was agreed. Otherwise the cleaning was through.

Tony is the best dentist there is! He takes such good care of all his patients and the staff that…read morehe has working in his office is beyond amazing. They have become like family and I recommend this office to everyone I know.

I was initially impressed by Dr. Rao's genial chairside manner and accepted the somewhat seedy…read morelocation and thrift store decor as a sign of a "discount" pricing policy. The price was actually average but the dental work and followup were extremely problematic. The following is my email regarding the problems following my temporary crowns. I later discovered the website email address was not operational. Message to Dr. Rao, I left a message this morning (Saturday October 21) regarding my discomfort and problem with my temporary crowns. I assumed you would have an emergency number to reach you even though your office is closed. (It's very unusual for a medical/dental professional to have no after hours contact information). I had my temporary crowns done on October 11 and paid for them and the permanent crowns in advance as you requested. This has not been my usual payment experience. I returned on October 18 to have the temporary crowns smoothed as my tongue was irritated and had developed ulcers from the rough texture. Your assistant did most of the work. I started to explain to you how my bite was now off and my mouth felt out of alignment. You didn't appear to be concerned and no effort was made to rectify this situation. Observing my bite, it's apparent that the temporary crowns on the lower right side are higher, wider and unevenly matched to the bottom teeth on the left side. I have researched and discovered that temporary crowns should be adjusted so that the patient's bite is comfortable or if necessary, redone. I haven't been able to eat solid food for the past 10 days and my tongue is still irritated by the rough texture of the crowns. I'm very concerned that my permanent crowns will also be a poor fit. I need to have the temporary crowns adjusted to be the same height and similar width as the teeth on the other side of my mouth so that I am able to chew comfortably. I am unable to chew properly on the left side since I am missing a top tooth. My permanent crowns appointment isn't till November 8. I would appreciate having this dental problem corrected as soon as possible. Dr. Rao responded on Monday to the phone message I left on Saturday concerning my distress. He was apologetic and had me return again for another adjustment. He works on several patients at the same time and at one point needed to be reminded what we were working on. The permanent crowns were finally applied and the numbing needle was incredibly painful. My lips were horribly swollen for days as the extreme numbing lasted for hours and made me unaware that I was chewing on my lips, when eating. Finally the crowns were done and I was able to chew comfortably. The next problem was reimbursement from my Medicare insurance. Dr. Rao had said initially that as a courtesy he would fill out the paperwork. He sent a pre-approval but neglected to follow up with a completed and signed itemized bill. It's been almost 3 months and after hours of conversations with United Healthcare, I received a statement showing a $1000 reimbursement allowed. The paperwork included a signature required by the dentist and his filling out a form. I emailed the paperwork to his office and I spoke with his office representative Anna, who advised me not to pursue the payment because that would delay my getting reimbursement (?) She advised me to wait a few more weeks and said Dr. Rao was informed about this situation. I've had a lot of dental work done by different dentists over the years but this has been an unusually frustrating experience.