Until recently, the service was pretty dang good and then the Diamond Shruumz incident happened…read more Google it to shorten this review. June 18th, I ingested the tainted chocolates bought at Smoke Side the day before. As soon as I was physically able, I called to notify them what had happened to prevent further harm to anyone else. That was my only agenda. An hour later, I'm assuming after they researched my claims themselves, *they* called back very concerned and offered to rectify a situation I hadn't even thought of and suggested to refund/exchange my purchase price. I NEVER ASKED FOR ANYTHING because I wasn't blaming them!!! They offered. Which was cool. I accepted and came in the next day only to be treated with suspicion until I could be helped by the person who was familiar with the situation. Fine. Whatever. I received my refund and was also offered an in-store credit. I was a bit disappointed by the previous employee's attitude so I accepted and opted to come back at a later date to use it. August, today, came back to use my in-store credit and was told by the original employee from day 1 and 2 that I was mistaken and I was only offered one credit or the other. Remember, I never asked for or expected anything and in their attempts to make a bad situation better they just made the victim feel like a piece of by not remembering their own promises. Fool me once, shame on you. Fool me twice, shame on me. There will not be a third time as I will not spend my money in an establishment that has made a habit of being reckless in their dealings with their customers. Well, at least this one, anyway.

Picked up a disposable pen here only to discover it was a dud, wouldn't turn on or charge. I called…read moreto ask if I could come back in for an exchange, not even a refund mind you, and the very rude girl on the other end asked if I had turned it on. When I explained to her that I have been trouble shooting this for about 30 minutes to no avail, she says well you should have tried it out in store. No refunds or exchanges. I will be filling a chargeback with my bank. All that to say shop somewhere else, they will sell you defective product and then try to blame you for not checking the quality of THEIR product.

Everytime I comeback to this place the hours are wrong... or the guy has a note on the door lol…read moreneed to change ur hours if ur not going to be there guys fr!? AND TURN YOUR OPEN SIGN OFF AT NIGHT YALL!

Literally never open. Always has a sign on the door "be back in 5 minutes" don't waste your time…read morecoming here.

Great customer service from Mr Mike. He is very professional and helpful and have a lot of…read moreknowledge about the products.

The shop had excellent service, an awesome selection at a great value. I would recommend stopping…read moreby.

Amazing service, friendly employees, Rosa helped us with every question we had! The store is very…read moreclean and organized and well kept

Hello, Y'all have the Best products & The store is always clean, Helpful workers as well but Please…read moretalk to the store manager about his attitude, I didn't get his name but yeah he makes me feel uncomfortable every time I visit. He don't speak, He just looks annoyed when customers are around but Everybody else is friendly.

My all time favorite smoke shop! The guys in here are knowledgeable, fair, always have great…read morequality selection and they carry all of my favorite brands and flavors of vaporizer juices. I always come in here once a week to check out their selection and I rarely come out empty handed, these guys are the real deal and they'll take care of you and make sure you know that what you are purchasing is of a quality and consistent product that beats, nay exceeds expectations! 10/10 will recommend

Brian is a super nice knowledgeable fellow but all of his prices are astronomically high. Most…read morethings that I was considering were priced around $20 over MSRP which in my opinion is just not ethical. I know it is a free market society and you can sell things for whatever the market will bear (or whatever someone is willing to pay in other words)but that still does not make it right

Love these guys.. very informative and always give me the "low down"... Highly recommendread more

Awesome smoke shop. The place is clean, friendly staff and a wide variety of products. Ty is super…read morefriendly and helpful with answering any questions and finding what I need.

Joint Smoke Shop and Lounge is located in the small strip mall across from Ingles and next to the…read moreChevron. I came in one night to watch the NBA Finals after finding this place online. One side has a store with things like CBD products, vapes, etc. while the other side has couches and TVs where you can smoke. You can immediately tell that it's really clean and well kept. The back of the lounge area has a bar set up with a bunch of different hookah flavors. Once you pick your flavors, they make your hookah in front of you. Pretty cool. I ordered mango mixed with fuzzy navel. I loved this fruit combo! There was no additional charge to mix flavors. All of the hookahs were huge! You can tell that they are authentic. I've seen other places charge based on what size hookah you want. Here, they're all the same size and same price - $20. Refills are only $5. Hookahs are $15 for students if you show your college ID. I definitely enjoyed myself here and will return! It's a good place to come hang out especially if you want to go somewhere that doesn't have a huge crowd.

Super nice and helpful staff. Bearded guy with glasses helped us. Repeat customer. Easy find at…read morethe small strip mall of a few retailers, including gas station on the opposite end.

Difficult to find an adult/novelty shop in Alpharetta/Duluth...where I come from, they are…read moreplentiful, so it was surprising the see how far we had to go to find one. This location is right next door to a gas station and a few other shops (tattoo and other services)... the store was smallish but plenty of room to carry all kinds of lingerie, videos, massage oils, mens and women's sexy funderwear, toys, other devices that need batteries, games, magazines... it also carried smoke shop propaganda for the smokers in the back of the store... I didn't even get to look at everything! I must have missed so much. We stuck with the fun and picked out several different funderwear, oils, sexy game dice, pasties and Prosecco penis gummies (these were great tasting too!!!) to throw in the Prosecco flutes at the end of our "Nearly-Wed Game" we threw for my cousin and her fiancé - what a fun time and so glad this place was open for all the fun prizes we needed! I "checked in" after we left and a surprise offer popped up.....15% off - so we missed out, but although not the friendliest staff, I would shop here again and use that 15% off!

Great customer service and was easy to locate items. Definitely will be back. Everything was…read moreneatly ordered

I love this place. Great quality products and love the new MINX mimosa and CannaChill Delta-9…read moreSeltzers!! :)

YAY! FINALLY got a Yelp page for the Hamilton Mill location! I have been going here since the day…read morethey opened & I ALWAYS leave with a great product & a smile on my face! All the staff I've encountered are kind, highly knowledgeable regarding their products, and most importantly, they take the time to answer any and all questions! Such a rare quality these days, unfortunately! They offer top quality Products at very reasonable prices! Matter of fact, this is the only Vape shop I buy from. I recommend them to all my friends and family! Keep up the good work guys!