The shop had excellent service, an awesome selection at a great value. I would recommend stopping…read moreby.

Customer service and great selections. Mike is great to take time answering all questions.read more

Great selection of cigars. The manager was very welcoming and made sure I was invited to the…read morelounge. Everyone was very friendly. Price was about as expected, but in line with most places that don't have a lounge, so I would say a good value. Highly recommend.

Great selection of cigars. Very comfortable and well-chosen…read morefurniture and cigar furnishings. Nice ambiance with manly movies playing in the background. Innkeeper is friendly and helpful with recommendations. Excellent Cuban coffee too. Not to be missed; kind of a hidden gem in metro Atlanta.

Service is outstanding. Selection is huge and knowledgeable staff . I only go to them. They are the…read morebest around. 5 star. great value for your bang!

Tropic haze has been serving me for a year+ they've always been nothing but helpful, friendly,…read morekind. Very chill group of individuals and always know to recommend a certain product you're looking for. The selection is pretty big. There's a high chance you'll find what you need. They have a rewards program and the prices aren't too bad either. Unfortunately I'm moving out of the area. Goodbye y'all. I appreciate you.

This is my favorite smoke shop!!! They always got me when I come in. Thank you friendread more

They're the best and most polite people ! Every time I have…read morean emergency and break a glass piece they always have what I need to get me bubbling again! I don't visit any other shop + they have a wonderful variety of things!

Until recently, the service was pretty dang good and then the Diamond Shruumz incident happened…read more Google it to shorten this review. June 18th, I ingested the tainted chocolates bought at Smoke Side the day before. As soon as I was physically able, I called to notify them what had happened to prevent further harm to anyone else. That was my only agenda. An hour later, I'm assuming after they researched my claims themselves, *they* called back very concerned and offered to rectify a situation I hadn't even thought of and suggested to refund/exchange my purchase price. I NEVER ASKED FOR ANYTHING because I wasn't blaming them!!! They offered. Which was cool. I accepted and came in the next day only to be treated with suspicion until I could be helped by the person who was familiar with the situation. Fine. Whatever. I received my refund and was also offered an in-store credit. I was a bit disappointed by the previous employee's attitude so I accepted and opted to come back at a later date to use it. August, today, came back to use my in-store credit and was told by the original employee from day 1 and 2 that I was mistaken and I was only offered one credit or the other. Remember, I never asked for or expected anything and in their attempts to make a bad situation better they just made the victim feel like a piece of by not remembering their own promises. Fool me once, shame on you. Fool me twice, shame on me. There will not be a third time as I will not spend my money in an establishment that has made a habit of being reckless in their dealings with their customers. Well, at least this one, anyway.

Picked up a disposable pen here only to discover it was a dud, wouldn't turn on or charge. I called…read moreto ask if I could come back in for an exchange, not even a refund mind you, and the very rude girl on the other end asked if I had turned it on. When I explained to her that I have been trouble shooting this for about 30 minutes to no avail, she says well you should have tried it out in store. No refunds or exchanges. I will be filling a chargeback with my bank. All that to say shop somewhere else, they will sell you defective product and then try to blame you for not checking the quality of THEIR product.

I stumbled upon this location after leaving a store on Atlanta Highway. Coincidentally, I was…read moreheaded to another Just Smoke nearby; however, I saw this location while driving. I always go to Just Smoke because they are the only ones that have the type of wraps that I enjoy. The customer service here is GREAT. Much better than the other Just Smoke location that's close by. The associate, Micah, was very friendly and knowledgeable. He let me know if all the sales that are approaching. Awesome guy! They have a large variety of everything that you're looking for in relations to smoking. Overall, I'll definitely be coming back to this location.

Been coming here now since they opened for our Vape product needs and have stuck with them since…read morethey came in the flowery branch. So this reviews for the flowery branch location behind Kroger. It seems like him a lot as vapes require maintenance, coils, juice which all adds up and having the right parts at the right time for a Vape you just bought six months ago is always important. These guys have always come through and have a great reward system sooooo after a month of juice and coils it adds up quite well and I usually get three months a year basically free on points on how much I spend. I have five college boys that are juniors now and only use Hot Box but I get the points! Lots of good water pipes, CBD, good prices on juices, small shop but quite effective. Great guys working there. Highly recommend!

I have been coming to the store for years it has been good for the most part. The manager needs to…read morelearn to separate his private life from his business. Smile more and improve on his social skills. If I ask how your day is going you can just leave it at a short comment like good or bad. The fact that I was told buy something and go makes me not want to come back or show any business at all.