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    xfinity

    1.5 (4 reviews)
    Closed 10:00 am - 8:00 pm

    Services - xfinity

    Internet service providers

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    3 months ago

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    4 months ago

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    1 year ago

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    Verizon Authorized Retailer, TCC

    Verizon Authorized Retailer, TCC

    (8 reviews)

    $$$$

    Recently I went to this Verizon location to review my monthly bill. The sales associate who tried…read moreto help me was Mel. After 20 minutes going is circles with him, he finally told me that he could not reduce my bill and allow me to still have the same service...after initially telling me that there were several ways he could reduce my monthly bill for the same service. He then became frustrated when I asked him questions about items on the bill that he said were old and needed to be changed. Suddenly he then blew up at me, and became indignant and rude, accusing me of not letting him talk. This was not true since he really didn't want me to ask him any more questions that he couldn't answer. I finally walked out and called Verizon help online. Within 20 minutes a nice agent named Jennifer out of New Jersey reviewed my account, kept my service exactly the same, upgraded my equipment, and saved us almost $100.00 per month. It is now obvious to me that Mel didn't know what he was talking about and became frustrated because he really didn't have the knowledge to be in the postiion of helping Verizon customers with their bills or service. Verizon, why is Mel employed at this store???

    Don't shop I. The Dallas store employees are disrespectful to the store manager. I was in the store…read moreyesterday to do an upgrade and a young man was bouncing s stress ball against the wall he was asked to stop by the manager but continued why a jerk.

    DISH

    DISH

    (17 reviews)

    Oldtown

    Lost service every time wind blew Hard to Get Tech support…read moreWorst thing the won't remove dish my HOA complaining

    I have been a loyal Dish Network customer for over 11 years, but I am deeply disappointed with the…read moreway my account has been handled since my decision to cancel service. Due to continued price increases, I chose to terminate my service in November and called to cancel. The representative I spoke with assured me that my service would be discontinued and that I would receive a prepaid return box for the Hopper equipment. After this call, I logged into my account and made what I believed to be my final payment. However, unbeknownst to me, Dish Network reinstated my service without my authorization and continued to bill me. Since I had already moved on to streaming services and was no longer using Dish, I had no reason to suspect that I was still being charged. When the return box never arrived, I called customer service again, only to discover that my account had been reactivated. I was then wrongfully informed that I had agreed to renew my contract, and when I disputed this, the representative placed me on hold to check with another department. Upon returning, I was told there was no evidence of my authorization for renewal--which confirms that my account should have been canceled as initially requested. To add insult to injury, despite finally being able to return the equipment, Dish Network has added a non-return equipment charge to my account. I am now being forced to pay for two months of unwanted service and an unjustified fee, making this situation feel like outright extortion. Consumers be very careful

    xfinity - isps - Updated May 2026

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