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    Xfinity Store by Comcast

    1.0 (2 reviews)
    Open 12:00 pm - 5:00 PM

    Services - Xfinity Store by Comcast

    Security system installation

    Security system repair

    Security monitoring services

    Xfinity Store by Comcast Photos

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    WOW! Internet, TV and Phone

    WOW! Internet, TV and Phone

    1.1
    (52 reviews)

    So after I posted the, WoW did reach out and offer to waive the $25 fee so I appreciated that…read more Would give WoW another chance if we moved or switched again.

    Wow has been doing service on my street all day, Mind you I am not a customer and after today I…read morewill NEVER be a customer. No one came to my door, No one bother to ask me about needing to inter my PRIVATE property. One of their service techs just walks right down my driveway and into my backyard. I stopped him from going further into my yard and told him he is trespassing and that he needed to leave and he does not have my permission to be on my property. HE tried to explain why he was there and I told him that wasn't my concern and that he needed MY permission to be on MY PRIVATE property. He said he would wait for the police and that they would say it's okay. The hell they will. I wasn't told they would need access, Wasn't shown a work order, NOTHING! I called the company and talked to their Service Tech. I explained what happen and this Rude and Very unprofessional person said "What do you want me to do about it". My response, "I don't know, try training your techs about knocking on peoples door to let them know what's going on, or is that too much to ask for". I then asked why didn't anyone come to my house and let us know. All I got was "okay". I asked for a supervisor. Was told he needs a reason for me asking. Ummm? Really? I then asked 3 more times and was told "no". I told him fine and told him flat out. IF ANY of your techs walks onto my property again without my consent then I would press charges and call the BBB and Comers. This company is a Joke. If they do this again there will be consequences to their actions.

    Verizon

    Verizon

    2.7
    (15 reviews)
    $$

    Me and my boyfriend visited the store to switch to Verizon from our current phone plans. Emily…read moregreeted us right as we walked in and was very helpful. She was very clear about prices and what our monthly bill would be and we never felt pressured to buy anything we didn't really want or upgrade services. Aside from having issues with Sprint releasing my boyfriends account number, everything went really smooth and we were only there for about an hour. So far, the service is great and there is no lag like I experienced with T-Mobile.

    If I would add 0 stars I would. My extreme dissatisfaction with Verizon started 3 years ago when I…read morefirst signed a contract with them. The prices are too high, the contracts are too long, and Verizon often advertises misleading offers and doesn't give their employees enough information about said offers so incorrect information is stated to the customer when purchasing the product(s). It took me 11 months to receive part of my promotion, not to mention employees misquoted how much I would be paying for the rest of the promotion because they weren't told how much certain things were worth or cost. I was locked into a 3 year contract with Verizon where I couldn't opt out without paying an obnoxious price, but Verizon could change the price of different products at any time. My bill raised several times while under contract with Verizon because their employees failed to adequately answer my questions about the prices when I purchased the advertised offer. If one employee had made the mistake, I would think it was a fluke. However, when several employees are unable to answer questions about one advertised promotion, it shows a lack of training on the company as a whole, something I'm sure is done so Verizon can't be held legally responsible for. When I called to cancel service (because they don't have an easy online option to do that), not only was I charged again, but they didn't cancel all of my devices as requested. Then I tried to login to my account to verify the billing was correct, only to discover the removed my account while leaving active devices on it I'd requested they remove. Their customer service is horrible, no one ever knows what they're doing. Don't be fooled like I was. Buy your phone without getting into contract with them and never sign up for "free" stuff because nothing is ever free with them. If an offer sounds too good to be true, just know that it is (no matter how much their employees tell you otherwise) and you'll be paying for it one way or another. I learned recently that you can purchase monthly service through U.S. Mobile and still use Verizon towers (with the Warp package) for a significantly discounted rate. I am in no way sponsored or affiliated with U.S. Mobile, it was just a company a family member recommended to me and after being with them for less than a week I'm already tremendously more happy with their customer service and up front pricing. Verizon is a joke and I'll never sign up for one of their promotions or contracts again.

    iFix Taylor

    iFix Taylor

    1.5
    (15 reviews)

    Best cell phone store in the area, great people, great service, great prices…read moreJR is the man you need to talk to he will take care of you and make sure everything is the way you want before walking out.

    Me and my husband went to fix my phone. Jr came over and was real nice and said he could get me a…read morenew phone and it would be at no cost to us. well that was wrong. so went through the whole ordeal of getting a new phone. We both had androids and I wanted a i phone well that's more. We ordered and found out we were paying for another person on our line. he would take care of it after we got our phones. well we got the phones but we went back to at&t and they said we cant go to another carrier cause we need this straightened up first. They owed us 12 months back pay. so we took the phones unopened back to jr and said we can't get the phones cause we need to get our money back from corporate. He started yelling I will get you your money right now I am corporate. He is not, then the other girl in there starting yelling f this and that. It was awful. i also wanted our money back for the cases and chargers he sold us. we can't use them. we were there over a hour and a half and he said he would get everything straightened out. He lied. He said on your receipt it says no refund only store exchange. I said we want our money . He said what u going to do call the police . I said maybe better business bureau. I was crying and told my husband I'm going to the car. It was so hot in there in 90 degrees outside and no air in there but a fan. then we had to go to verizon store down the street and he was corporate and they took the phones back and we explained the situation and they were very nice. So we had to go back to at&t to put our phones back to them cause he had them transferred before we even had the phones. so now we keep getting a bill from verizon and we never had them. So called corporate and they said we don't owe it. ok thanks and then we get another bill now we have to call again. Verizon was very nice and considerate . But that jr guy and his girl they were awful. they scammed us. Now our phones are so messed up and this has been almost a month now. I would never go there for anything every again. SO be careful. It has cost us so much money and there's nothing they can do about it. I tell you only go to a corporate place for your new phones. After this mess is over with we are going to a corporate place. At&t was so nice and so was verizon. Its this fix it place. we were suppose to leave on vacation and that got messed ups too.

    Comcast Service Center

    Comcast Service Center

    1.8
    (13 reviews)

    I would give lower but there is no -stars, I have been trying to fix my account since November…read more The internet login just puts me in a loop--"what do you want help with internet or mobile" answer mobile. Next "what do you want help with internet or mobile" answer "mobile". Next "What do you want help with, internet or mobile". I go to store they "fixed my bill" to lower to amt. I was told, when direct withdraw was made it was higher. 2 months later I decided to go to Verison. my account was closed January 16. xfinity is still taking out money. The store said I have to call. I DID, now Still cannot talk just says "go online and talk to AI" another loop DO NOT LET XFINITY Have your billing info. They do not get it right even after leaving them they keep on billing you.

    So I kept signing in to pay my bill, but everytime I signed in, it told me I was a restricted user…read moreon my own account (and the mobile login doesn't give a lot of info). Low, I called in, and figured out that when logging in from a full desktop I could see that I had 2 accounts. I was secondary on some random account and primary on my own (which was not the PRIMARY account for me to log into). After a painful discussion about how they ripped me off for $70 on a self install that wasn't possible since the house had never been connected to the service and they didn't tell me that, they then jerked me around about how "we can't remove you from this random other person's account without their permission and we can't get a hold of them" The idiocy of this is stunning. "Hi, I am a security risk for one of your customers, want to fix that security risk?" "No, we are going to make you sit on hold to maybe fix it, after we've already made you angry at us...but if you get annoyed and hang up, clearly that security risk is gone". I'm not saying they are the dumbest company out there, but they are up there. Also, giving an offer for a self install, that isn't actually possible, delaying service, setting up multiple appointments and charging me for that joy shows just what a shit stain of a company they are, and once again shows why internet should be treated as an actual utility in this country available to all. Who ever is in charge of customer service should become a cutter.

    Xfinity Store by Comcast - securitysystems - Updated August 2026

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