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    Xfinity Store by Comcast

    3.3 (3 reviews)
    Open 10:00 am - 7:00 pm

    Services - Xfinity Store by Comcast

    Internet service providers

    Security monitoring services

    Security system installation

    2 More Services

    Security system repair

    Television service providers

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    DIRECTV

    DIRECTV

    (209 reviews)

    First Hill

    DIRECTV is the absolute worst cable provider in the history of TV. When you call them for help they…read moredisconnect you unless you are calling about paying them. This happened to me 5 times yesterday when my system was seizing up I.e. black picture + intermittent sound. I have replaced their internet module 3 times; each time the task to reboot the system to working took 5 hours; you have to sign in in different ways for each premium channel you are paying for; it takes different passwords and different identity confirmations to make it work properly. In our area DIRECTV has a monopoly on prime, Netflix, YouTube, Disney, you name it; and their website does not work I.e. I cannot sign in without being rejected or terminated. Perhaps some day ( by the turn of the century) DIRECTV will get it that it is actually easier to provide reliable content signal and accessible customer support. Perhaps some smart law firm will take them to task to change their unprofessional conduct; until then expect lots of problems if you have to use them to receive the content you desire in CALIF.

    Unfortunately, I had a bad time with DIRECTV. We wanted a home phone that plugs into the wall not…read moresomething that goes through the Internet this day and age you have to be protected and sometimes that means hardwire and things so I went to DIRECTV and I was able to get a telephone, but it had a lot of static in it. The prices were not good at all. I also was not able to get a lot of channels on my television. They said that's due to the dish, I wouldn't recommend DIRECTV but it's good for some people and then boys seemed really nice and helpful. Just wasn't for me.

    Cascadelink - My typical speeds on the Gigabit offering from CascadeLink

    Cascadelink

    (138 reviews)

    Cascade was bought out over a year ago by Wave. Since then I've had a few outages at night…read more Unfortunately, support is onoy open during daytimes house with what they call "on call service after hours." I don't know what that means, but no one responds after 5pm on some days. If you leave a message after hours they don't return the call. I called the other evening and the line was forward to a number in area code 610 that would not take messages. We were told how great it would nbe to be sold to WAVE because of their greater resources. One would think that after a year they would at least have Wave respond to support. Another interesting thing. We had to enter all our account information from Cascade Link's invoices into the new system. Why do I need to transfer my account? Service is generally good, but if there is a problem, there is no one to respond outside of business hours. That is just not acceptable for an internet business!

    The sole reason I transferred over was for stable internet speeds as fiber optic is typically less…read morenoisy than CoAxial providers. The speed is great and was way faster and more consistent than Comcast. BUT all of that is negated by occasional shutdowns of internet where you can't even call customer support! Happened today and I'm sad to see this is a frequent occasion. Of all days, it happens when I'm working from home. Now I got to make up the hours on the weekend...awesome. In Cap Hill, if you want to pay $10/month less for reliable internet, go with Comcast. I had them last month, thought I'd try out CascadeLink for it's marginally faster connection, but will surely be returning to Comcast. Comcast has its own problems, but at least I can rely on internet working when I need it. tldr: Do NOT sign up with the service unless you're ready for frequent surprise internet shut downs. Comcast is more reliable, cheaper, currently offering around 70 Mbps for $40/month vs. Cascades 30Mbps for $50/month

    Xfinity Store by Comcast - securitysystems - Updated May 2026

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